SaaStr

DECEMBER 29, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data while continuing to scale up our number of contacts.

Scale 222

Scale Underperforming Technical Team B2B AI 222

SaaStr

OCTOBER 20, 2022

One thing that is clear is that public SaaS and Cloud stock prices are way down. They aren’t perfect, but given how many CIOs they interview — over 2,200 for this survey — they’re one of my favorite sources for what’s happening in 2023. to $880 Billion in 2023 appeared first on SaaStr.

Forecasting 252

Forecasting Artificial Intelligence Software Business 252

SaaStr

JANUARY 19, 2023

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! in SaaS purchases across 1,300+ suppliers, the Vendr SaaS buying platform enables the world’s fastest-growing companies to purchase SaaS, without friction and at a fair price.

Sales Hiring 225

Sales Hiring Scale Cloud Churn 225

SaaStr

SEPTEMBER 29, 2023

Any startup in any reasonable category likely has dozens of competitors, and Altman believes the best strategy to compete in 2023 and beyond is multi-product. There are advantages beyond higher pricing, with higher pricing being the smallest advantage. What Caused This Crowded Software Market?

Scale 242

Scale Scaling Startup Sales Hiring 242

FastSpring

NOVEMBER 3, 2023

The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Honed your product, persuasion skills, pricing & packing and relationships to scale your B2B revenue. The post Join FastSpring at Austin Startup Week 2023!

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

SaaStr

JANUARY 3, 2024

It send the stock price up 112% over the past 12 months! Radically More Efficient Than Just a Year Ago A common theme for 2023 in SaaS. Elastic has seen continual growth in customer count, from 13,000 in 2021 to 20,700 at the end of 2023. That’s a solid +60% logo growth at scale. It’s quietly crossed $1.2

ChatGPT 232

ChatGPT AI Search Scale Sales Hiring 232

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

User Pilot

AUGUST 30, 2023

It’s 2023, and customers have options. The expert speakers at Product Drive 2023 will answer these and many more questions. The 2023 edition is the biggest so far, with 20 speakers and four categories. However, there has been an explosion in 2023, and you can’t escape incorporating AI into your processes.

Scale 105

Scale AI Growth Hacking Innovation 105

Tom Tunguz

DECEMBER 31, 2023

We also see more ARR-based web3 businesses achieving scale. Record inflows into tokens fuel all-time highs in Bitcoin, Solana, & higher performance L1s who offer better price/performance to market. The hangover from web3’s raucous 2022 extends into 2023. PE Public Take-Private in 2023 Value, $b 1 Coupa 8 2 New Relic 6.5

AI Search 224

AI Search AI Scale Headcount 224

SaaStr

APRIL 19, 2024

You Need A Business Model with Economies of Scale As you’re trying to reverse engineer whether your business model makes sense, you have to look at your business model. Certain business models have economies of scale, and some don’t. If you want to go really big, you want ones with economies of scale.

Engineering 256

Engineering Business Model Pricing Scaling 256

TechEmpower SaaS

DECEMBER 11, 2023

In 2023, there were approximately 26.3 Do you anticipate scale issues presently or in the future? million software developers worldwide. This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness. Do you have the basics already defined and merely need them fleshed out?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

OCTOBER 24, 2023

In fact, Gartner predicts 2024 spending will grow far faster than 2023, which still grew substantially. And even at that scale, Cloud sales are growing a stunning 16% (!). And I have no doubt a material chunk is from price increases and the like. So for many of us, things still seem much harder than they used to be.

Cloud 243

Cloud Scale Sales Hiring Business 243

Clouded Judgement

APRIL 19, 2024

Subscribe now Rubrik IPO Update This week Rubrik launched their IPO with an initial pricing range of $28 - $31 / share. Their GAAP revenue grew 5% in 2023, and 29% in Q4 ‘23 YoY. Rubrik’s subscription ARR was $784m at the end of 2023 and growing 47% YoY. For context, full year GAAP revenue in 2023 was $628m.

Cloud 141

Cloud Scale Subscription Payment Features 141

USIO

MAY 13, 2024

If it’s a large enterprise with thousands of checks, the cost of labor can be mammoth size pricing. With a large scale company needing checks to be processed and done, the expense of materials is very high. Take for example, about 5,000 checks going out a month, that will likely run up a price of $3.5k.

Payment Methods 263

Payment Methods Payment Services Payments Payment Solutions 263

SaaStr

AUGUST 8, 2023

We’re doing a new series on SaaStr on what break-out SaaS startups, scale-ups and leaders are seeing out there and first up is Michael Grinich, CEO of WorkOS. You can dig in below now and soon on the pod: The post Michael Grinich, CEO of WorkOS: What It Takes To Sell In the Enterprise Today appeared first on SaaStr.

Enterprise 208

Enterprise Enterprise readiness Startup Pricing 208

Chart Mogul

DECEMBER 20, 2023

In January, venture capitalist Fred Wilson wrote “Surviving is thriving in 2023” and I think he couldn’t have been more right. SaaStr CEO Jason Lemkin referencing ChartMogul research in his opening keynote, SaaStr 2023 Our SaaS Retention Report exposed that companies with best-in-class retention grow at least 1.5

Scale 52

Scale Subscription Payment Features Benchmarks 52

SaaStr

OCTOBER 11, 2023

▶️ Radically more efficient, $600m+ adj operating income run-rate ▶️ 29% of biz from enterprise (Plus) — Jason ✨Be Kind✨ Lemkin  (@jasonlk) October 10, 2023 5 Interesting Learnings: #1. Pricing Increases Really Boosted MRR. But it roared back Today: ▶️ Almost $7B run-rate ▶️ Growing a stunning 31% (!!) Software Important.

Payments 251

Payments Merchant Services Payment Solutions Revenue 251

SaaStr

APRIL 26, 2023

Self-serve products can and should be quite profitable at scale. Most of the website / presence growth came from price increases, which saw limited churn as a result. Churn was modest from their price increase, leading to material growth. But it overpayed by the standards of 2023, and took a $200m markdown to reflect that.

Scale 238

Scale SMB Churn Pricing 238

SaaStr

JANUARY 4, 2024

So 2023 was a weird year. In 2022, revenue growth held up for many leaders, but share prices and multiples cratered. And 2023? And yet … it wasn’t all bad, for the bigger guys: The median SaaS and Cloud stock was up 41% in 2023! 2021 was nuts, with crazy growth and crazy multiples. Still, an odd year.

Startup 174

Startup SaaS AI Pricing 174

SaaStr

JANUARY 11, 2023

And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. Docebo’s pricing is on the “corporate” side of LMS. It doesn’t compete at the bottom of the market, and targets top logos with a reasonably priced product. That’s right. Billion Market Cap.

Scale 341

Scale Pricing Scaling Enterprise 341

SaaStr

JULY 13, 2023

Even today, most SaaS VCs would have trouble believing a $2k ACV product like Monday could truly scale. But scale it has. #4. Price raises can increase NRR, without adding value. Ultimately, at scale, everything is NRR. At Monday’s scale, approaching $1B, you start to have everyone in our database.

SMB 196

SMB Scaling Metrics B2B 196

SaaStr

DECEMBER 27, 2023

But at scale, even the slightly less long version of the tail is where the money is. Even small cloud customers worked to bring down their spend in 2023. #5. Almost All Customers Still from Self-Service This makes sense at these price points. That’s a big hit in a much tougher year for Digital Ocean. #3. Churn Stable.

Scale 238

Scale AWS Azure Cloud 238

SaaStr

NOVEMBER 13, 2023

To me, the most jarring statistic was this one: 80% of IPOs since 2020 are trading below their IPO price, or “broken ”: So what, you might think? But right now, 80%+ of IPOs aren’t making money, including the most recent “triumvirate” of 2023 IPOs that tried to re-open the markets: Klaviyo, Instacart and ARM. Buyer beware?

Pricing 268

Pricing Investment Startup Data 268

SaaStr

OCTOBER 18, 2023

So in 2023, Josh came back as CEO again to return the company to growth. Moving From Per-Seat Pricing to Consumption-Based Pricing, and See a Revenue Lift from It The analytics space has mixed models here, but Domo is moving to consumption-based pricing in part to ensure every employee at a customer that can use Domo, does use it.

Entrepreneurship 250

Entrepreneurship Enterprise Pricing Churn 250

SaaStr

NOVEMBER 28, 2023

I went further and put together a quick list of 25+ SaaS and Cloud leaders to see how their share prices are doing. On average, their share prices are up a stunning 68.50% and they are worth on average $26 Billion! The big stock price swings in 2023 in many cases are still under their 2021 peak. Not all. But many.

Cloud 254

Cloud Scale SaaS Pricing 254

Blulogix

NOVEMBER 8, 2023

Accelerating Subscription Business Growth with Usage-Based Pricing By BluLogix Team The subscription business model has long been recognized as a steady path to recurring revenue and business growth. The Evolution of Pricing Traditionally, subscription businesses offered fixed-rate plans. Transparent Pricing: Communication is key.

Subscription 52

Subscription Payment Features Pricing Business 52

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Article Forge is ideal for content teams seeking to quickly generate SEO content at scale.

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

User Pilot

JULY 31, 2023

15 best alternatives to Intercom in 2023 Below you’ll find the best Intercom alternatives for different use cases. Each comes with an overview of its features plus pricing. Pendo pricing Despite the free plan, Pendo is not cheap. Zendesk pricing Zendesk’s premium functionality commands premium pricing.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

SaaStr

JULY 5, 2023

2022 Saw a Slowdown in Usage Growth, But 2023 Saw a Potential Bounce Back. The start of 2023 (FY ‘4) may have seen a partial bounce back, however. I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. Let’s dig in: #1.

Scale 194

Scale cloud efficiency Cloud Business Model 194

SaaStr

NOVEMBER 22, 2023

jasonlk) November 15, 2023 And its stock is up 87% this year! AppFolio is what the markets want in a software+ company, at least in 2023. Gotta Radically More Efficient in 2023 This is really the theme of the year in SaaS and Cloud. Let’s dig in. 5 Interesting Learnings: #1.

Payment Services 247

Payment Services Payment Solutions SaaS Payments Payments 247

SaaStr

NOVEMBER 6, 2023

On top of that, inflation and price increases are eating into overall IT budgets. In fact, In fact, Gartner sees overall global software spend growing faster in 2024 than 2023, a very health +13.8% — and crossing $1 Trillion in total spend for the first time! So where does this all net out? With some big caveats.

Merchant Services 274

Merchant Services Azure Software AWS 274

SaaStr

AUGUST 30, 2023

When he came back to G2, his co-founder, Tim Handorf, had scaled the platform and got it to critical mass. The post A Deep Dive Into The Power Of AI, Going Multi-Product, And The 2023 Ecosystem: “What’s New” With G2 CEO Godard Abel appeared first on SaaStr. The original vision for G2 was to be the Yelp of software.

AI Search 210

AI Search AI ChatGPT Scale 210

SaaStr

MAY 10, 2024

CEO Yamini Rangan noted: December seemed to show a bit stronger macro demand, but that evaporated in Q1 Budget scrutiny remains higher More decision-markers in deals, even with an $11k price point at HubSpot More demos and proof-of-concepts before buying. But 2023? More proof-of-concepts than ever. It came roaring back.

B2C 228

B2C Mobile B2B Market Segmentation 228

SaaStr

SEPTEMBER 19, 2023

First, the SF Bay Area priced itself out of doing SMB SaaS sales. seems to have priced itself out of doing SMB SaaS sales. -based sales reps often aren’t really willing to work, or excel, at sub-$100k OTEs anymore. Almost every SMB SaaS company I work with has moved most of its sales team outside the U.S. A trend it is.

SMB 278

SMB Scale Sales Hiring Sales 278

User Pilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. Pricing: You can connect to Zendesk for free as long as you subscribe to one of the Userpilot plans: Starter, from $249/month Growth – custom pricing Enterprise – custom pricing G2 rating: 4.6/5 How many apps does Zendesk have?

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

SaaStr

APRIL 5, 2022

Between Facebook costs going way up, and being harder to target; Apple blocking more mobile access; and the continued escalation of AdWords prices in crowded category, it’s harder and harder to get ROI here. Real-world events should have a huge 2022 and 2023. Yes, email is up for marketers and PPC is down.

Scale 282

Scale Mobile Cloud Pricing 282

Blulogix

NOVEMBER 8, 2023

How Your Usage-Based Pricing Strategy Can Help You Stay Competitive in the Crowded Market By BluLogix Team In today’s fast-paced business landscape, staying competitive is more challenging than ever. One powerful tool in your arsenal is a well-crafted usage-based pricing strategy. Usage-based pricing caters to both.

Pricing 52

Pricing Strategy Scale Marketing 52