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What Could Possibly Go Wrong? Scaling from 2 to 200 Employees and 0 to 75,000 Customers with Storyblok CEO Dominik Angerer and VP of Operations Lydia Kothmeier (Video)

SaaStr

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Moving from self-service to enterprise As your product improves, your user demands change, requiring a revamp of the business model to satisfy high-paying customers. We listened to our employees.

Scale 196
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The Key to Successful Scaling Across Markets With OMERS Ventures Managing Partner Harry Briggs (Pod 591 + Video)

SaaStr

However, global growth is challenging, and it takes the right strategy, preparation, and business model to achieve it. In an eye-opening session at SaaStr Europa 2022, Harry Briggs (Managing Partner at OMERS Ventures) shares advice for determining whether expansion is right for your business and how to execute it effectively. .

Scale 206
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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

Third, the lines between sales, marketing, product, and support are blurring. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue? But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. More on that later.).

Scale 228
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The Broken State of SaaS Sales Rep Comp

SaaStr

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Not a bad thing per se, but it also put a lot of pressure on business models.

Scale 313
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5 Interesting Learnings from Atlassian at $3+ Billion in ARR

SaaStr

This is the secret sauce to Atlassian’s business model. 20% growth in customer accounts leads to 36% revenue growth. That leads to 36% revenue growth at $3B in ARR. — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 9, 2022. #5. And its doubling down on being hybrid and distributed. #4.

Scale 226
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5 Interesting Learnings from MongoDB at $1.5 Billion in ARR

SaaStr

2022 Saw a Slowdown in Usage Growth, But 2023 Saw a Potential Bounce Back. I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. That leads to an awesome force of nature years down the road: #3. It’s now at a stunning $1.5

Scale 182
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State of the Cloud 2023 with Bessemer Venture Partners (Video + Podcast)

SaaStr

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. While 2022 was a gloomy year, the skies are parting in 2023. The average growth rate in Cloud100 in 2022 was 100%, and this year it fell to 55%.

Cloud 246