SaaStr

JUNE 28, 2022

VCs stopped doing much diligence, deals closed in days, and term sheets rarely exploded, or imploded. First, understand that even with deals slowing down a bit, a lot of diligence is still done post-term sheet. When it comes up in due diligence, again, it creates anxiety. But now we’re back full circle.

Finance 271

Finance Technical Review CTO Hire New CTO 271

SaaStr

NOVEMBER 4, 2021

The SaaS “Rule of 40” has gained popularity due to its simplicity, requiring only two common financial metrics to be added together. As our 2021 KBCM analysis showed, capital-efficient SaaS platforms stand out most in the “Rule of 40” framework. What Is The SaaS “Rule of 40”?

SaaS 251

SaaS Technical Review Benchmarks Azure 251

SaaStr

MAY 24, 2024

Revenue per employee has doubled since 2021, leading to budget cuts and the necessity for leaders to achieve more with fewer resources. The speaker felt a personal responsibility to contribute to the world and address the shortcomings he perceived in the tech industry, leading to the creation of SaaStr.

Sales Hiring 235

Sales Hiring Outsourcing Services Technical Review Scale 235

SaaStr

JANUARY 25, 2021

Ready to turbocharge and increase your SaaS sales in 2021? Focus on Prospects with Compelling Events: Our experts saw deals stall out due to no decision or no change, leading to their addressable market getting smaller since companies are being more conservative with their cash. Last, invest in technology when you need to.

Scale 158

Scale Technical Review Sales Onboarding 158

Kellblog

JANUARY 30, 2021

That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review. Here a review of my 2020 predictions along with a self-graded and for this year, pretty charitable, hit/miss score. Hopefully it becomes real in 2021. Kellblog’s Ten Prediction for 2021.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Stax

NOVEMBER 27, 2023

in 2021, according to the Federal Reserve. KYC’s three main components are the customer identification program (CIP), which was imposed by the USA Patriot Act in 2011; customer due diligence (CDD); and regular monitoring of the customer’s account and activities, which is also called enhanced due diligence (EDD).

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Intercom, Inc.

DECEMBER 21, 2021

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. The Ultimate Customer Support Tech Stack for 2022. The Intercom Brand Studio team never fails to amaze me with their creativity, so this post was an obvious highlight for me in 2021. Anna Murphy , Editor.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

User Pilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 102

Technical Review CTO Coach Sales Hiring CTO Hire 102

ChurnZero

OCTOBER 8, 2021

ChurnZero Earns a 2021 Tech Cares Award From TrustRadius ChurnZero is being recognized for giving back to their community with a 2021 Tech Cares Award from TrustRadius. TrustRadius has announced that they have recognized ChurnZero with a 2021 Tech Cares Award. The pandemic was a test of fortitude.

Technical Review 52

Technical Review Healthcare B2B Software Review 52

Sales Hacker

NOVEMBER 9, 2020

Having the right technology in place is often the difference between success and failure, and this is even more true for startups and SMB, where you have a small team and limited resources. This isn’t the only effect WFH has had on the sales tech market, though. Vendor Consolidation. Adoption, implementation, and Payback.

Technical Review 118

Technical Review Scale Trends Startup 118

Neil Patel

FEBRUARY 15, 2021

Beacon technology has completely revolutionized both business and marketing. As one Business.com article put it, with “Retail going digital and digital media coming to retail,” this technology is completely changing the marketing game. The key to the versatility of this location-based mobile technology lies in its size and function.

Technical Review 145

Technical Review Technology Software Review Mobile 145

OpenView Labs

DECEMBER 20, 2021

Not only that, but they’re expecting $1 billion ARR by EOY 2021. As 2021 comes to a close we wanted to highlight some of the top product-led growth (PLG) trends this year. If we had to pick our top buzzword for 2021 it would be fintech. But sadly, this has nothing to do with any sort of shark technology. Not convinced?

Technical Review 79

Technical Review SaaS Payments Software Review B2C 79

SaaStr

JANUARY 24, 2022

During your first or next round of financing, or during any type of financial decision involving a third party, some type of due diligence will be performed by accountants that will define revenue per Generally Accepted Accounting Practices (GAAP). If they get too technical, ask them to explain it again in non-accountant speak.

Finance 318

Finance Outsourcing Services Systems Review Technical Review 318

SaaStr

DECEMBER 7, 2023

The FOMO by investors we saw in 2019-2021 no longer exists. Obviously, this is both challenging and frustrating to founders but ultimately, they will wind up with investors who have really done their diligence and are fully committed to helping them succeed. #5. What’s different about your fund / how you invest and support founders?

Development Team Review 211

Development Team Review Management Technical Review Social Media 211

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

InsightSquared

MARCH 8, 2021

According to a report by Pew Research , women remain underrepresented in the tech industry at 25% of the workforce. I’ve worked in the tech and startup space for over 15 years. I was eager to apply my experience to a new industry, specifically in technology and startups. . Nehcole Felix – Customer Success Manager.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. They review the changing market, buyer trends, and tips for the road ahead. There has been a 29% increase in ACV in Q1 of 2023 compared to Q1 of 2021.

VP of Engineering 228

VP of Engineering Trends Cybersecurity Sales Hiring 228

OpenView Labs

DECEMBER 21, 2020

In 2021 we will start to see the convergence of product led growth, remote sellers, remote buyers and sales enablement technology that tracks EVERYTHING. I’m seeing three big trends for SaaS in 2021: More robust automations and data insights will come available. 2021 will be a fintech arms race.”. Abbas Faiq, CIO, PTC.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Teamgate

SEPTEMBER 24, 2021

CRM for Small Business 2021. One of our guests did a post in 2020, called “ 5 Factors to consider Before choosing a CRM for Small Business “, now we are back with CRM for Small Business 2021 edition. The decision-making process is made all the more difficult due to the immense proliferation of CRM solutions.

Technical Review 52

Technical Review Business Scale Software Review 52

Tom Tunguz

DECEMBER 17, 2022

The go-go days of 2021 & the pandemonium of 2022 ebb, leaving a year of sobriety at low tide: longer diligence processes, fewer rounds, lower entry & exit valuations. Tougher markets demand better product-market fit from startups leveraging the new technology of the era. Boom cycles begin this way.

Software Review 256

Software Review Technical Review Machine Learning Artificial Intelligence 256

Intercom, Inc.

MARCH 15, 2021

Here are three key takeaways from the week – and how you can use them to continue to challenge the status quo long after IWD 2021 is over. For example, I saw men request more training, request more career advice sessions from senior leadership, and rate themselves consistently more highly in performance reviews than women.

Part-Time VPE 209

Part-Time VPE Underperforming Technical Team Leadership Engineering 209

SaaStr

APRIL 3, 2022

Some VCs still feel like geniuses if they had big mark-ups in 2021. Now that’s for all of Tiger Global, and a lot of the exposure it due to China, which is less relevant to most tech startups. Rough on everyone in tech. This can create all types of different VC sentiment today. Others are more worried.

Technical Review 279

Technical Review Startup Investment Pricing 279

OPEXEngine

JUNE 14, 2022

New solution supports better resource allocation and engineering outcomes across the $300B+ technology R&D sector. The benchmarks help technology executives invest in R&D with more confidence by comparing their own costs and performance with similar organizations.

Technical Review 45

Technical Review Benchmarks Outsourcing Services Development Team Review 45

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

All that Saas

JULY 1, 2021

Today, we will have an in-depth PackageX Mailroom review – one of the best mailroom management solutions available in the market. Before we start this PackageX Mailroom review, let’s first understand why we need such software. PackageX Mailroom Review (2021) – Mailroom Management Software.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

SaaSHolic

MAY 1, 2023

Before we dive into the tech and business side of things, let’s first talk about the fruit itself. In fact, some people even refer to jabuticaba trees as evergreen “grape trees” due to their grape-like fruit and growing pattern. What is a Jabuticaba? Jabuticaba is a small, grape-like fruit that is native to Brazil.

Technical Review 52

Technical Review Payment Solutions Payment Methods Software Review 52

SaaStr

MARCH 26, 2024

Many tech veterans don’t want to work anymore, and we can’t afford folks who want to work 10 hours a week and make six figures. You can lose deals to feature gaps, and Jason has seen rampant loss of business due to not having feature parody. In 2021, anyone growing decently was funded. Will It Affect Entry Level Jobs?

AI 223

AI Pricing Artificial Intelligence Scale 223

SaaStr

NOVEMBER 9, 2021

With an incredible SaaStr Annual 2021 IRL behind us — the biggest in-person tech event in the SF Bay Area in 2021 — we’re off to planning our 2022 events. More details to come, but our third SaaStr Europa in Europe is back for 2021! SaaStr Annual 2021 was basically limited to attendees from the U.S.,

Technical Review 234

Technical Review Travel Scaling SaaS 234

SaaStr

JANUARY 24, 2021

2021 will be the year SaaS sales evolves the most since the Appexchange ecosystem started to take off ~15 years ago, which spawned the entire notion of a true sales app stack. They do daily stands ups, not just weekly reviews. Third, you have to be even more “tech savvy” now to be a successful AE. What’s the change?

Sales Recruiting 345

Sales Recruiting Scale Technical Review Sales 345

ChurnZero

MARCH 31, 2021

ChurnZero, a real-time Customer Success platform, today announced that TrustRadius has recognized them with a 2021 Top Rated Award. out of 10 and over 107 verified reviews, ChurnZero is recognized by the TrustRadius community as a valuable player in the Customer Success software category. Please leave a review here. .

Technical Review 98

Technical Review Software Review B2B Customer Success 98

IT World

OCTOBER 16, 2021

October brings four zero-day exploits and 74 updates to the Windows ecosystem, including a hard-to-test kernel update ( CVE-2021-40449 ) that requires immediate attention and an Exchange Server update that requires technical skill and due diligence (and a reboot).

Technical Review 81

Technical Review 81

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. Working remotely has become many organizations culture for 2021. Ayoa Review (2021) – Mind Mapping & Whiteboarding Software. RRP) by author & CEO, Chris Griffiths. Team pulse. Live share.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

How To Buy Saas

JANUARY 1, 2021

This Semrush review that I am writing for you, is written out of my 4 years experience of using it. Even if you still feel a little confused about using semrush then this blog on semrush review is going to make it even more clear. To give names to features review included in this blog, they are, Domain Analysis. Site Audit Tool.

Technical Review 64

Technical Review Software Review Pricing Engineering 64

SaaStr

JULY 20, 2022

First is simply delaying expansion due to the anxiety of crossing a new threshold. Mistake #5: Accumulating debilitating technical debt. On average, companies that went public in 2021 had existed for eleven years. On average, companies that went public in 2021 had existed for eleven years. Key Takeaways.

Scale 185

Scale Technical Advisors Sales Hiring Technical Review 185

SaaStr

SEPTEMBER 20, 2023

The main reason for the pullback was due to the external shock of hiking interest rates. While we’re still a ways from the high valuations of 2021, we are seeing valuation multiples normalize closer to the range of what we saw for long-term pre-pandemic averages. That’s definitely a departure from the heights of 2020 and 2021.

Cloud 232

Cloud Payments Software Review Payment Solutions 232

ChurnZero

MAY 5, 2021

ChurnZero Named 2021 SIIA Business Technology Product CODiE Award Finalist for Best Customer Success Solution. We are proud to announce that ChurnZero has been named a 2021 SIIA CODiE Award finalist in the Best Customer Success Management Solution category. Details about each finalist are listed at [link].

Technical Review 52

Technical Review Software Review Education Innovation 52

All that Saas

DECEMBER 6, 2021

In this Desktop Central review, we will talk about how this software can change your lives easier. ManageEngine Endpoint Management Solution Review (2021). So far in this ManageEngine Endpoint Management Solution review, we have talked out features and functionalities, now let’s talk about the security of this robust software.

Systems Review 52

Systems Review Software Review Technical Review Pricing 52