Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

OpenView Labs

JANUARY 12, 2021

Back in another lifetime—exactly one year ago—Kyle and I offered up our pricing transformations for 2020. As we enter the post-pandemic economy and get used to the “new normal,” we’d like to look back on our 2020 predictions and share our thoughts on what’s in store for 2021. Pricing as a part of the customer experience (CX).

Pricing 53

Pricing Scale Outsourced Development Market Segmentation 53

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

SaaStr

NOVEMBER 8, 2021

With too many examples from SaaStr Annual 2021 to call out specifically, here are 2 “Cloud talks plus decks” that I can imagine the Self-Taught Founder relying upon: David Sacks On SaaS Org Charts. The favorable consumption-based pricing metrics on this Battery slide speak for themselves. Full Session YouTube.

Scale 315

Scale Cloud Forecasting Pricing 315

SaaStr

NOVEMBER 17, 2023

So one thing that has exploded in SaaS in the past decade is the role of Private Equity buying both public SaaS companies (to take them private, “fix” some metrics, and IPO or sell them again), and generally later-stage private SaaS companies. The prices would be lower today for the latter two I suspect.

AWS 252

AWS SaaS Pricing Acquisition 252

SaaStr

APRIL 1, 2023

So everyone is now paying the price for lowering the bar in the Boom Times of mid ‘20 to early ‘22. While layoffs are all across the news today, looking back, July 2021 was the nadir for layoffs. Everyone was hiring everyone, anyone, back in mid-2021. And now we’re paying the price. We all did, just to get it done.

Sales Hiring 263

Sales Hiring Investment Leadership Startup 263

Tom Tunguz

MAY 23, 2021

In 2021, the post-money valuation has spiked 60% from $48.1m While not as hyperbolic an inflation rate as copper or lumber, the price trajectory of early stage cloud startups does result from a similar supply demand/imbalance. But it hasn’t soared like it’s older brother in 2021, preferring a more consistent path.

Software Review 364

Software Review Venture Capital Cloud Pricing 364

OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Pricing Transformations in 2020. Pricing Transformations in 2021.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

SaaStr

APRIL 26, 2023

Most of the website / presence growth came from price increases, which saw limited churn as a result. Churn was modest from their price increase, leading to material growth. Relatively inexpensive products selling to SMBs that are truly valuable don’t see much increased churn from moderate price increases. #3.

Scale 234

Scale SMB Churn Pricing 234

Kellblog

OCTOBER 13, 2022

I’m writing this post to help readers who (like me) grew up in an annual subscription SaaS world adapt to the new and increasingly popular world of usage-based pricing [4], including month-to-month contracts and variable fees [5]. And what’s the impact on your other SaaS metrics? What’s your churn rate?

Metrics 131

Metrics SaaS Payments SaaS Payment Features 131

SaaStr

JULY 27, 2023

Fundraising Market Trends Over The Last 12 Months Markets in 2021 felt a bit like, “Shut up and take my money!” You can see how the market builds up until Q4 of 2021 with almost $63B of cash raised, and then fell to around $43B raised in Q1 of 2022 and $10B in Q1 of 2023. Series B was around $160M median around Q4 of 2021.

AI 196

AI Trends Banking Pricing 196

Clouded Judgement

DECEMBER 29, 2023

If we rewind the clock back a few years and look at the year end top 10 for 2020, 2021, 2022 and now 2023, there are 4 companies that find themselves on every year end list: Snowflake, Cloudflare, Datadog, and Zscaler. and 99.2%, respectively) And below you can see who ended up in the top 10 at the end of 2022 and 2021.

Cloud 189

Cloud Software Review Subscription Payment Features 189

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Jason Lemkin discusses why pricing is worse than ever for startups. Manipulated metrics and fraudulent practices can cause long-term problems for companies and investors. Is it sustainable? Customers are more demanding.

CTO Hire 155

CTO Hire Development Team Review Software Review Technical Review 155

Kellblog

JUNE 10, 2021

This is a quick post to share the slides I presented today at the GainSight Pulse Everywhere 2021 conference in a session entitled Net Dollar Retention, Key Benchmarks at $50M, $200M, and $1B in annual recurring revenue (ARR). The rise of NDR as the SaaS metric of choice. In the session we discuss: The answer, which is 104%.

Benchmarks 109

Benchmarks Retention Subscription Payment Features 109

SaaStr

JANUARY 11, 2023

And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. Profitable and capital-efficient is back in fashion: (Still, I’d argue it should be worth much more with these metrics, especially given that it has $212m in cash on its balance sheet). Billion Market Cap.

Scale 339

Scale Pricing Scaling Enterprise 339

Clouded Judgement

SEPTEMBER 29, 2023

Pretty crazy to think about - growth adjusted multiples are near pre-covid all time highs (excluding 2020-2021 period) even though rates are as high as they’ve been since 2007 (and double what they were on average from 2010-2020). Let’s rewind the clock to summer of 2021 when money was free and times were good!

Cloud 183

Cloud Government Banking Software Review 183

OPEXEngine

MAY 18, 2021

According to Bessemer ’s State of the Cloud 2021 as of this January, there were a total of 527 private unicorns (a unicorn is a private company with a valuation over $1B), with a total cumulative value of more than $1.9 According to CBInsights, as of May 2021, that number reached almost 700 unicorns worldwide. trillion dollars.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

ChurnZero

SEPTEMBER 8, 2021

In response, some organizations have slatted in-person events for the tail end of 2021. . Top Three In-Person Conferences for Customer Success Professionals to Attend in 2021. SaaStr Annual 2021 – September 27-29, 2021 San Mateo, CA. Register for SaaStr Annual 2021 here. . Register to attend TSW 2021 here. .

Scale 95

Scale Leadership Technology Customer Success 95

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

Customer Success 98

Customer Success Metrics SaaS Banking 98

SaaSOptics

JUNE 4, 2021

7 SaaS Metrics Every SaaS Company Should Care About in 2021. And with more popularity comes more confusion, especially over what metrics are most important to drive the best results. . SaaS Metrics #1: Annual Recurring Revenue (ARR) . Use our metrics template to calculate your real-time numbers here.

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. It generates real-time subscription metrics from a custom dashboard for greater precision and performance. Baremetrics Baremetrics is the best alternative to ProfitWell in 2021. Table of Contents.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

SaaStr

APRIL 19, 2024

Today that would be a dream, but in 2011, people didn’t understand the metrics around recurring revenue businesses, so investors weren’t sure it was a good business. The low point was in 2021, with $100k of revenue per employee for all of these unicorns, and we were only 10% as efficient as we used to be.

Engineering 252

Engineering Business Model Pricing Scaling 252

Tom Tunguz

NOVEMBER 18, 2021

The company’s metrics all recorded positive gains including gross margin moving from 60% to 70%, which is impressive for a business providing hardware. Multi-year deals are much more common at price points greater than $150k. Estimated metrics using company data, but not reported by the company explicitly. Revenue, $M.

CTO Hire 356

CTO Hire CTO Coach Benchmarks Scale 356

Clouded Judgement

DECEMBER 30, 2022

If you want to look back at the final post from 2021 to compare where we are today, the link is here Dispersion When I think about the upcoming year, the word that keeps coming to mind is dispersion. 2022 Top Performers Below is a table that shows the top 10 share price performers of 2022. Follow along to stay up to date!

Cloud 130

Cloud Subscription Payment Features Pricing 130

All that Saas

DECEMBER 6, 2021

ManageEngine Endpoint Management Solution Review (2021). With all the advanced tools that Desktop Central comes with, you’d expect a heavy price tag, but that is not the case. Moreover, it provides us with daily Metrics that helped us in tracking our patch management goals.”. Features and Functionality. Desktop Central.

Systems Review 52

Systems Review Software Review Technical Review Pricing 52

Baremetrics

MARCH 30, 2021

Here's a list of six payment processing platforms for 2021. Baremetrics provides you with valuable insights that power your business, such as retention rate , recurring revenue , churn rate, and other metrics. Learn more: Stripe Analytics and Metrics on Baremetrics 4. Book a demo and start your free Baremetrics trial today.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

Baremetrics

NOVEMBER 19, 2021

Omnisend has a 15-day free trial, a free basic plan, and then variable pricing that starts at $16/month. PriSync Prisync monitors your competitors’ prices and then uses a set of user-defined rules to dynamically change the prices in a shop in real time so the store remains competitive. Referral marketing 1. Try Baremetrics free.

Social Media 105

Social Media Technical Review Payment Features Systems Review 105

Baremetrics

DECEMBER 12, 2021

AARRR, often called the pirate metrics framework (as in “arr, matey”), helps Shopify Partners perfect their funnel by providing actionable metrics for each stage of the sales and marketing strategy. Revenue What questions do the AARRR metrics answer? Use Baremetrics to calculate your AARRR metrics. Referral 5.

Metrics 98

Metrics Acquisition Customer Lifetime Value Retention 98

OPEXEngine

FEBRUARY 9, 2021

And with more popularity comes more confusion, especially over what metrics are most important to drive the best results. Which takes us back to our first point: Measuring the right metrics at the right time is more critical than ever because the margin for error is so slim when it comes to building a successful B2B Saas company.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

Net-Results

OCTOBER 15, 2020

” I’ll move the question into the coming year: is marketing automation worth it for small businesses in 2021? ( Whatever your industry and whatever your metrics, you should be focusing on them, especially when it comes to your marketing automation platform. What’s your experience that you’d like to share?” Yes, it is.

Marketing 98

Marketing Business Healthcare Onboarding 98

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. You may also hear it referred to as multi-currency pricing or localized pricing. The answer is likely no because there’s no such thing as a universal price, even for an identical house.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

Baremetrics

FEBRUARY 23, 2021

Whether your most pressing concern is churn , cash flow, or effectively pricing your product , data is vital to every important decision a successful team faces. This article covers why growth analytics are important and the best tools to use in 2021. Google Analytics also allows you to analyze keywords and even set specific metrics.

SaaS Payments 94

SaaS Payments Payment Methods Payments Payment Solutions 94

SaaStr

JULY 20, 2022

It IPO’d in November 2021 and today is doing $130m ARR, growing a respectable 30% year-over-year. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. A fairly standard SMB price point. No matter how it may have seemed in 2021. 5 Interesting Learnings: #1. Series C ($5.35

SaaS Payments 246

SaaS Payments Scale Payment Methods Payments 246

Neil Patel

JULY 12, 2021

Pricing starts at $150 per month for unlimited emails, SMS, tracking, and technical support. Enterprise pricing is $1,200 and includes revenue reporting, custom-event reporting, custom-event automation triggers, predictive-lead scoring, contacts and company reporting, and event-based segmentation are included.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Clouded Judgement

JANUARY 19, 2024

” If we look historically at the period from 2015-2020 (ignoring 2021 IPOs) the rough medians were ~$200m ARR (minimum was $100m ARR), 50% YoY growth, and >120% net retention. The answer is they may, but just at a different price / valuation. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 177

Cloud Scale Compensation Metrics 177

Clouded Judgement

APRIL 5, 2024

.” For startups, their valuation follows an arc from pure hype based valuations (all on potential) in the earliest days when you’re just a team and and idea, to pure fundamental based valuations in the public markets when you’re given a valuation multiple against a financial metric like revenue or free cash flow.

Cloud 161

Cloud Scale Revenue Pricing 161

SaaStr

JANUARY 15, 2021

— Jason BeKind Lemkin (@jasonlk) January 15, 2021. We had a brutal negotiation over price. After getting beat down on pricing on the annual contract price … the Schedule for Services they sent us (without me even asking) guaranteed us another $20k a year in services, with $250 an hour as the assumed price for the services.

Revenue 312

Revenue Pricing Enterprise SaaS 312