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Search at Intercom: Building our Elasticsearch cloud on AWS

Intercom, Inc.

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. SSM executes the commands using an on-instance daemon agent called AWS SSM Agent.

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The Week in Cloud: March 17, 2019

SaaStr

The post The Week in Cloud: March 17, 2019 appeared first on SaaStr. The Week in Cloud: A look at the stories in Cloud, SaaS, and business software that we found particularly useful and interesting. Big or small. __. Microsoft is doing a strong job of being the alternative for folks simply worried about Amazon.

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Some SaaS Stocks Are Actually Still Doing Pretty Darn Well. E.g, Sprout Social, ZoomInfo, Zscaler, etc.

SaaStr

Sprout Social IPO’d in Dec 2019 at an $800m market cap. A few case studies: * Sprout Social IPO’d in December 2019 at an $800m market-cap. It IPO’d early, in a crowded space. But they kept on going, and gong, and growing. years later, in a market down 50% …. They’re worth $2.7 Billion #golong pic.twitter.com/nA8jSXgehx. It’s tripled.

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Pitchbook & IVP: Top Tier SaaS Companies Usually Raise at 15x ARR. It Was 114x in 2021.

SaaStr

In 2018-2019, it grew then a bit, and for very top SaaS companies, 20x ARR wasn’t uncommon for Series A and later rounds. Even If It’s Awful for Series A-E Rounds. As SaaS picked up, 10x ARR remained a rough standard but for Series A, B and later rounds grew to about 15x for top performing SaaS companies.

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BVP: The Top Unicorns Are Still Raising at 23x ARR

SaaStr

And as you can see above, valuations started to grow into 2019 … exploded in 2020 and 2021 and into 2022 , which sort of made sense, as overall growth rates exploded … but then valuations for the best of the best have stayed persistently high. So you can discount some of this as outliers, even the outliers of the outliers. We’ll see.

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Outbound Always Works. If You Do It Right. And You Put In The Time.

SaaStr

The old sales playbooks of 2009 and even 2019 may not work as well in 2021. These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors of 10 years ago, there’s so much noise. Emails get blocked, spam filtered. No one even has voice mail anymore.

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The Week In Cloud: April 7, 2019

SaaStr

You see, the company is spending $750 million a year on cloud services, more specifically to AWS. The post The Week In Cloud: April 7, 2019 appeared first on SaaStr. Oracle has struggled in the cloud, but acquiring NetSuite was a gem. They accelerated its growth. Bill.com has been at it a long time with a big vision.

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