Tom Tunguz

JUNE 14, 2022

During the dotcom crash in 2001, the Global Financial Crisis of 2008, and the SaaS corrections in 2014, 2016, and 2018, Lee was either COO/CFO or CFO at Twilio, SAY Media, and Ofoto. In addition to his experience navigating financial markets, Lee oversaw the finance function at one of the most successful usage-based billing companies.

Management 242

Management Finance Subscription Payment Features 242

Chart Mogul

APRIL 25, 2019

We took a peek at how our own subscription model and cash flow is affected by the compounding nature of SaaS. What this shows is that in 2018, the biggest chunk of cash received (in yellow) came from customers who signed up in 2017. You can also observe that, at the end of 2018, this cohort represents the largest chunk of MRR.

Subscription 90

Subscription Payment Features Retention Startup 90

SaaStr

OCTOBER 18, 2023

It launched in a much more competitive environment but still grew quickly and IPO’d back in 2018. Still Structuring Consumption-Based Deals as Subscription Contracts, Smoothing Out the Revenue In a slower-growth environment, this can help make sure lower usage doesn’t dramatically drag down a quarter. #5.

Entrepreneurship 260

Entrepreneurship Enterprise Pricing Churn 260

Zuora

MARCH 2, 2020

As Nutanix evolved from an IT hardware and software company to focus on software in 2018, company leaders also moved the company from traditional software licensing to a subscription business model. The post Why the Subscription Model is Our Future appeared first on Zuora.

Subscription 59

Subscription Payment Features Business Model Software 59

Zuora

FEBRUARY 18, 2019

In June 2018, Zuora’s CEO and Founder Tien Tzuo released his book, “SUBSCRIBED: Why the Subscription Model Will be Your […]. The post The Subscription Economy is Alive in Korea appeared first on Zuora.

Subscription 68

Subscription Payment Features 68

SaaSOptics

JUNE 5, 2018

It's an exciting day at SaaSOptics — Software & Information Industry Association (SIIA) CODiE Awards named us the 2018 Best Billing and Subscription Management Solution. CODiE Award recipients are known as "companies producing the most innovative businesses technology products across the country and around the world.".

Subscription 42

Subscription Payment Features Management Innovation 42

Chart Mogul

DECEMBER 18, 2018

As we approach the end of 2018, I thought it would be a good time to take stock of the articles that resonated most with our audience. This list was compiled by looking at the articles with the most engagement across all of our SaaS Roundup newsletters in 2018, taking list growth into account.

Growth Hacking 74

Growth Hacking SaaS Systems Review Pricing 74

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

OPEXEngine

DECEMBER 7, 2021

The pricing model, which leads to increases or decreases in revenue based on how much customers engage with a service, has been gaining on the more traditional subscription model as the main way SaaS companies make money. That rises to just over 40% when usage-based subscription tiers are included. Pricing model growth.

Subscription 52

Subscription Payment Features Pricing SaaS 52

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. The Power of Recurring Revenue for Software, Subscriptions, SaaS, and Digital Content. Explore how businesses earn more and grow with consistent, recurring revenue models. Read More.

B2C 63

B2C Business Model Pricing B2B 63

Zuora

OCTOBER 5, 2018

Subscribed London was all about the nuts and bolts of how to build a great subscription business with amazing stories from subscription thought leaders all about how people are transforming their businesses. The post Subscribed London 2018 Wrap-Up appeared first on Zuora. Read on for highlights from Which?, UK and more!

Subscription 40

Subscription Payment Features Business 40

ChurnZero

NOVEMBER 16, 2018

Top 15 Takeaways from Pulse Europe 2018. Last week we had the opportunity to travel to London to sponsor and exhibit at the Pulse Europe 2018 Conference as a Silver sponsor. CustomerSuccessMatt (@MattMyszkowski) November 8, 2018. Chris Weddick (@chrisweddick) November 8, 2018. Gainsight (@GainsightHQ) November 8, 2018.

Customer Success 49

Customer Success Scale Headcount Sales Hiring 49

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. In 2018, the Argentinian SaaS business expanded to Mexico. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

OCTOBER 25, 2023

When the Data Are From The data below are pulled from 2018-2022 to give the most up-to-date insights, while showing trends that are relatively consistent across a five-year period and avoiding any outliers skewing the data unnecessarily. Upsell bigger subscriptions with more features. Switch users from monthly to yearly subscriptions.

SaaS Payments 136

SaaS Payments Payment Solutions Software Review Merchant Services 136

ChurnZero

NOVEMBER 19, 2018

ChurnZero has been named to the 2018 NVTC Tech 100 list by the Northern Virginia Technology Council (NVTC), the membership and trade association for the technology community in Northern Virginia and Greater Washington. ChurnZero helps subscription businesses fight customer churn. Visit NVTC at [link]. About ChurnZero .

Technical Review 58

Technical Review Venture Capital Entrepreneurship Government 58

SaaSOptics

FEBRUARY 11, 2022

The accounts receivable aging report summarizes how long invoices have been unpaid based on predefined buckets, often 30 day increments as of the report date. If many customers’ DSO are trending upwards, revisiting credit terms and policies should be in your future (think: interest, late payment fees, or early-payment discounts).

Payment Methods 85

Payment Methods Payment Features Payment Solutions Payment Services 85

Chart Mogul

DECEMBER 21, 2018

Here's a summary of our 2018 highlights. Apple’s big push to encourage iOS app developers to embrace the subscription business model saw momentum in 2018 , with app categories such as e-learning, media streaming, and fitness and lifestyle leading the way. May – June.

Subscription 40

Subscription Payment Features Business Model Branding 40

SaaStr

NOVEMBER 19, 2020

Subscriptions can fuel payments and merchant revenue. As more and more SaaS apps add a payments element, that payments element can really scale over time. 20% of their 2020 revenue, up from just 8% in 2018: Want more? But maybe don’t do that if it isn’t best for the customers. It can work for you.

Payments 351

Payments Merchant Services Payment Solutions Scale 351

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

BrightBack

APRIL 6, 2020

The subscription industry is facing intense change as the landscape matures and companies race to stop customer churn related to the Covid-19 pandemic. The subscription industry is entering a retention-led phase of growth. The subscription industry is entering a retention-led phase of growth.

Subscription 59

Subscription Payment Features Retention Payment Methods 59

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%. First are subscription churn rates.

Churn 54

Churn Subscription Payment Features Enterprise 54

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

FastSpring

MARCH 14, 2023

For example, software sold as a subscription and hosted on a cloud-based server may be taxed differently than software sold as a subscription but hosted on the seller’s private, physical servers. However, the United States Supreme Court’s ruling on South Dakota vs. Wayfair in 2018 changed that.

Payment Solutions 82

Payment Solutions Merchant Services SaaS Payments Payment Methods 82

Chart Mogul

APRIL 15, 2019

With our new Google Play integration, all ChartMogul users can now combine subscription insights from iOS, Android, and web sources. Last year, with the advent of our iTunes Connect integration , our team took a big step towards helping mobile businesses grow using their subscription and revenue data. Go beyond basic app reporting.

Mobile 51

Mobile Subscription Payment Features Customer Lifetime Value 51

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

ProfitWell

SEPTEMBER 27, 2019

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. The modern subscription economy is different than the software industry of old.

Subscription 61

Subscription Payment Features Business Innovation 61

Outseta

APRIL 9, 2018

By Geoff Roberts 3 min read This is the first company update we’ve published in 2018, so let’s start with the big picture; we’ve delivered our minimum viable product, have started charging our users, and are continuing to develop the platform based on user feedback. Here’s a closer look at what’s new. New Feature!

Acquisition 40

Acquisition Mobile Engagement Metrics 40

SaaStr

FEBRUARY 9, 2021

29% of customers now buy more than 1 product from ON24, up from 15% in 2018. Covid was #1 factor in growth, but multiple products is the #2 factor fueling growth Like Box and others, much of ON24’s growth outside of Covid has been fueled by buying more than 1 product from them. Land-and-expand strategy.

Scale 251

Scale Enterprise Scaling Cloud 251

ProfitWell

AUGUST 30, 2019

Need more reason to convince you the subscription takeover is here? Today, we meet the newest members of the subscription club, drop the details on our LIVE launch event, and hear some weekend wisdom from Chief Instigator Dan Martell. Today's Top Subscription News. million PLUS an additional $18 million Series C from March 2018.

Subscription 40

Subscription Payment Features Entrepreneurship Startup 40

SaaStr

JANUARY 15, 2021

Qualtrics grew from 27 $1m customers in 2018 to 64 $1m customers today. While I’m super excited Qualtrics is spinning out into its own public company, the company grew subscriptions an impressive 46% last year under SAP. This is pretty consistent with other Cloud leaders at scale. #5. The merger with SAP did seem to work.

Enterprise 274

Enterprise Scaling Investment Revenue 274

Intercom, Inc.

NOVEMBER 12, 2020

Subscription services have been steadily on the rise for years now. Keeping that going during a time of social distancing might seem like a challenge, but Harmon and team have already been building the infrastructure they need to continue offering those social experiences for years – via personalized subscription services.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

Chart Mogul

DECEMBER 20, 2023

Here are the highlights that stick out for me when looking back on 2023, the best year* yet for ChartMogul. *Of course…we do say that every year, as you can see in our 2022 , 2021 , 2020 , 2019 , 2018 , 2017 , and 2016 posts. Launching ChartMogul CRM On April 4th, after months of stealth work, we launched ChartMogul CRM into the world.

Scale 52

Scale Subscription Payment Features Benchmarks 52

Navint

DECEMBER 26, 2018

Chicago, IL — December 26, 2018 — Navint Partners , a management consulting firm offering end-to-end strategic, operational, and technological delivery capabilities focused on Lead to Renewal success, announced today that it has been named as a National Best & Brightest Company to Work For ® in 2018. About Navint Partners.

Consulting 40

Consulting Education Retention Communication 40

Navint

JANUARY 29, 2019

Highlight Video: Explaining the Subscription Economy: Why Your Company’s Future May Depend On It. Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. Transcription.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

Navint

NOVEMBER 6, 2018

Chicago, IL — November 6, 2018 — Navint Partners, a business and technology consulting firm enabling organizations to monetize more effectively and operate more efficiently to create competitive advantage, today announced that Stephen Terry will be a SIIA CODiE judge for the category of Best Billing and Subscription Management Solution in 2019.

Subscription 40

Subscription Payment Features Management Technical Review 40

Navint

SEPTEMBER 27, 2018

Tien Tzuo was the featured speaker for the Executive’s Club of Chicago inaugural program of its 2018-2019 Signature Series earlier this month. The topic, of course, was the subscription economy and Tien’s new book, Subscribed. The customer will guide your subscription business — put them in the center.

Subscription 40

Subscription Payment Features Marketplace as a Service Scale 40

SaaStock

MARCH 5, 2019

Christina Villa had a simple launch plan for Cledara: do it at the SaaStock Startup stage on October 16th, 2018. Cledara was going to solve the problem of companies having too many SaaS subscriptions that were increasingly difficult to keep track of. She had quit her job four months earlier and incorporated the company in London.

Startup 152

Startup SaaS Payments Payments Payment Services 152