SaaStr

JUNE 5, 2020

It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products. The company is the poster child for subscription-based software, a model that’s gaining popularity among corporate buyers. In 2016, Digital Ocean opened a $130m credit facility with Keybanc. .

Venture Capital 221

Venture Capital Technical Review SaaS Scale 221

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. Subscription management platform (optional). A subscription management platform can effectively drive a lot of the pricing model of your product – before we even get to the payment transaction.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Buffer Resources

NOVEMBER 7, 2023

   Location: Appleton, Wisconsin Initial capital invested: Very little! Investments in things like accounting software, my LLC paperwork, and some initial office supplies my first year in business added up to only $1,629.43 (and that included health insurance).

Scale 119

Scale Scaling Payment Solutions Payment Services 119

Chart Mogul

DECEMBER 20, 2023

Here are the highlights that stick out for me when looking back on 2023, the best year* yet for ChartMogul. *Of course…we do say that every year, as you can see in our 2022 , 2021 , 2020 , 2019 , 2018 , 2017 , and 2016 posts. Launching ChartMogul CRM On April 4th, after months of stealth work, we launched ChartMogul CRM into the world.

Scale 52

Scale Subscription Payment Features Benchmarks 52

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. from Astella Investimentos, Spectra Investments and others. Vindi is a PCI-certified online payment platform for recurring billing. Founded : 2016.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Stax

NOVEMBER 6, 2023

By using near-field communication (NFC), Apple Pay, and Samsung Pay services turned each company’s mobile devices into highly secure digital payment wallets. Google was a little late to the party, but it also followed with its method called Google Pay in 2016. Educating your employees is the next hurdle to clear.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Baremetrics

AUGUST 21, 2021

After that, we’ll explore how Baremetrics ’ business metrics monitoring and analytics solution can help SaaS businesses track their subscription revenue accurately and immediately, allowing for effortless and stress-free cash flow management. Example cash flow statement Take a look at the example below: Amazon’s 2016 statement of cash flow.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Software Review 97

ChurnZero

MARCH 31, 2021

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. About ChurnZero: ChurnZero helps subscription businesses fight customer churn. and is backed by leading investment firms such as JMI Equity, Baird Capital, Grotech Ventures and Middleland Capital.

Technical Review 98

Technical Review Software Review B2B Customer Success 98

Tom Tunguz

FEBRUARY 20, 2017

The chart above shows the subscription revenue is roughly at $150 million and professional services revenue is about $35 million this year. In 2015, Mulesoft grew 91% and in 2016 the business grew 71%. Second, new customer contract value has more than doubled from $77,000 in 2014 to $169,000 in 2016.

Metrics 100

Metrics Benchmarks Scale Finance 100

Chargify

AUGUST 9, 2017

Here at Chargify, we’ve been seeing an increase in B2B IoT-related subscription businesses and we’re excited about the many possibilities for IoT B2B subscription use cases. Why IoT + Subscription Business Models = Success. The utility companies pay for the insights and services on a subscription basis.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Neil Patel

DECEMBER 1, 2020

The growth of live streaming has been exponential, with the market increasing from $30 billion in 2016 to an expected value of $70 billion in 2021 and $184 billion by 2027. That’s a huge amount of growth, and it’s something that’s forcing marketers to sit up and take notice, with 28% starting to invest more in live streaming.

Engagement 145

Engagement Social Media Branding Strategy 145

Totango

JANUARY 10, 2019

You’re an expert at providing the quality SaaS and subscription products your customers love. And you should only invest in the very best. It’s an investment that will offer worthwhile returns for both you and your customers. . The subscription economy has exploded over the last decade. Does this sound like a tall order?

Engagement 63

Engagement Growth Hacking Enterprise Forecasting 63

Valuize Consulting

SEPTEMBER 7, 2021

more likely to have and document personas and segments than companies that miss these targets ( Cintell , 2016). Acknowledging this, many board rooms (and virtual town halls) have been buzzing around the recurring conversation of customer segmentation for years. Not All Customers Are Created Equal. ARR = ARR + AURP. Defining Tier 0.

Scale 52

Scale Scaling Outsourced Development Investment 52

Valuize Consulting

SEPTEMBER 7, 2021

more likely to have and document personas and segments than companies that miss these targets ( Cintell , 2016). Acknowledging this, many board rooms (and virtual town halls) have been buzzing around the recurring conversation of customer segmentation for years. Not All Customers Are Created Equal. ARR = ARR + AURP. Defining Tier 0.

Scale 52

Scale Scaling Outsourced Development Investment 52

Tom Tunguz

AUGUST 2, 2016

” Microsoft 2016 Annual Report You can read more about IDC’s analysis of Microsoft’s channel structure here. Four years ago Microsoft launched Office 365, a subscription-based delivery model for their flagship product Office, and turned to partners in the channel to scale worldwide. Let’s look at Microsoft.

Outsourcing Services 107

Outsourcing Services SMB Acquisition Scale 107

Intello

FEBRUARY 21, 2018

While working on the investment team at Insight Venture Partners , a global SaaS investor with more than $18 billion in capital and 300+ software portfolio companies, I saw first-hand how quickly the SaaS market was proliferating. Shlomo was constantly tinkering with new products, each of them sold as a recurring subscription.

Scale 52

Scale SaaS Finance compliance 52

ProfitWell

SEPTEMBER 17, 2020

Back then, the first 10 sessions were free, but then you had to upgrade to a paid subscription. While Headspace was dead-set on helping users hone their meditation habit, Calm saw meditation as one piece of the wellness puzzle, and in 2016, added another product to their mix, Sleep Stories. Conclusion: The Future of Wellness Apps.

Acquisition 111

Acquisition Pricing Subscription Payment Features 111

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. For example, at SaaSOptics , we help high-growth SaaS companies automate their subscription management, revenue & expense recognition, and SaaS metrics.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Chart Mogul

APRIL 29, 2021

We spend most of our waking hours thinking about how to build a reliable, beautiful product that helps subscription businesses grow faster using their customer and billing data. The energy invested in personalization proved fruitful. ChartMogul is a product-led business. We’ve grown sustainably for six years in this way.

Scale 59

Scale Sales Hiring Strategy Underperforming Technical Team 59

ChurnZero

FEBRUARY 7, 2020

The subscription shift is in full swing. SaaS is growing more than 200% faster than traditional perpetual license software – Zuora, Subscription Economy Index. To capitalize on this monumental growth, perhaps B2B SaaS should take a page from B2C subscription startups like HelloFresh, Birchbox, and Dollar Shave Club.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

Intercom, Inc.

NOVEMBER 11, 2021

We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding. Be selective about the outcomes you’re investing in. And so, you extend that to having your net 30 invoicing customers pay on time more frequently. Otherwise, you’re just flying blind.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Chart Mogul

APRIL 29, 2021

We spend most of our waking hours thinking about how to build a reliable, beautiful product that helps subscription businesses grow faster using their customer and billing data. The energy invested in personalization proved fruitful. ChartMogul is a product-led business. We’ve grown sustainably for six years in this way.

Scale 52

Scale Sales Hiring Strategy Underperforming Technical Team 52

ProfitWell

JANUARY 31, 2019

Stripe Soars Payment technology company Stripe has raised an additional $100 million from investors as they move closer to a possible initial public offering in the next few years. The funding comes from Tiger Global, which had already invested $245 million back in September. Product of the Day. Reap Those Referral Rewards.

Payment Methods 45

Payment Methods Payment Solutions SaaS Payments Entertainment 45

ProfitWell

MARCH 3, 2020

Listen wherever you get podcasts: Your top subscription news. We invest in business software companies as they’re scaling through the awkward teenage years of that expansion stage—but they’ve found product-market fit, they’ve found some customers, they’ve got a great product, and they’re really ready to 10x their customer base in their teens.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

OpenView Labs

AUGUST 18, 2020

Two weeks later, they offered me a free, three-month pro subscription in this follow-up email: After my first experience with this product, any email I get from them just makes me remember how much I struggled. In 2016, OpenView founder Scott Maxwell discussed the increasing need for product management to go beyond its usual limits.

Management 116

Management Subscription Payment Features Churn 116

ProfitWell

OCTOBER 8, 2019

Your top subscription news. Using research from more than 15k subscription and SaaS companies, Patrick dissects where companies fail and how we can avoid those critical mistakes. With it, the two are upping their preexisting partnership to empower you to take your clients from proposal to invested in record times.

Sales Recruiting 40

Sales Recruiting Scale Subscription Payment Features 40

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2% Let’s find out. What is the average churn rate?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Chart Mogul

JANUARY 14, 2018

The product was launched at the end of 2016 with a few customers and quickly grew. We can then use segments to exclude specific customers who simply paused their subscription during periods of webinar inactivity. At Livestorm, we raised our first round of investment in the summer of 2017.

Churn 40

Churn Subscription Payment Features Metrics 40

OpenView Labs

OCTOBER 6, 2020

Under normal circumstances, if you invested tons of time and money into building a product that also costs money to maintain, you probably wouldn’t give it away for free, right? If they like our product, very soon they are going to pay for the subscription.”. In 2016, OpenView’s Kyle Poyar wrote about the “ slow death of freemium.”

Strategy 70

Strategy SaaS Sales Hiring Acquisition 70

Sales Hacker

SEPTEMBER 11, 2020

Venture capitalists invest in startups because they believe in the founder(s) and their vision. That means a majority of their investments are write-offs. If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Raised Series D in 2016. million.

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? Is it recurring revenue, or is it delivered in a different way?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Outseta

JANUARY 9, 2019

We’ve tried hard to be extremely financially disciplined and fight the urge to invest in growth prematurely. Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. 2017 2018 Total. To date we’ve spent $32,179.72

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

Neil Patel

OCTOBER 13, 2020

It’s a great way to record your invoices, share posts across social media, or get a text notification if an important client emails you. Outsourcing through HR service providers grew by 27% in 2016, and most HR service providers expect that growth to continue , according to Prism HR. Invest More in the Outsourcing Selection Process.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

User Pilot

JANUARY 29, 2021

Only then will they be able to truly become advocates for your product and be willing to renew or upgrade your subscription. billion when Microsoft bought them in 2016. You are investing time in building your relationship so that they continue to look at your product as the only solution to their problem.

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

Tom Tunguz

JANUARY 26, 2017

Over the last seven years, software startup investing has changed quite a bit. In 2010, classic SaaS was booming, the benefits of a subscription model were finally becoming clear to the public markets and the mass-market. Which of these markets are growing the fastest for investment dollars?

Startup 212

Startup Software Machine Learning Artificial Intelligence 212

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC Their first round of Angel investment in 2008 had not been a round for the sake of raising a round, or funds really even earmarked to invest heavily in growth. Series A investment). Said Gascoigne, “We shared openly that we may not want to raise further funding, sell the company, or IPO.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207