SaaStr

JULY 22, 2023

.” — Brian Halligan, co-founder and chairman of HubSpot “Secondary” liquidity for SaaS founders has been part of the VC toolkit for funding later stage SaaS founders since at least 2010-2011 or so. I got a significant offer as we approached $10m ARR back in the day at Adobe Sign / EchoSign — and I should have taken it.

Scale 188

Scale Pricing Acquisition Scaling 188

SaaStr

MAY 22, 2019

His thoughts on leadership in a nutshell? “A from 2007-2011 which eventually became Twitch. From 200-2008 she held leadership positions at Allegis Corporation and Intuit before ultimately joining Intercom in 2017. He co-founded the company with Dharmesh Shah, the two met while they were grad students at M.I.T.

Scale 167

Scale Leadership Consulting Metrics 167

SaaStr

DECEMBER 11, 2021

Previously, he was the CEO and co-founder of EchoSign, which was acquired by Adobe in 2011. Jason Lemkin is the CEO of SaaStr, the world’s largest community of SaaS executives, founders, and entrepreneurs.

Scale 240

Scale Cloud Scaling Interviewing 240

SaaStr

AUGUST 9, 2020

A Good Day: Dec 31, 2009; Dec 31, 2010; Dec 31, 2011; Dec 31, 2012. A Bad Day: When I Had No Salary And Didn’t Get My Requested $10k Bonus Even Though I Brought In an Extra $300k All-Cash Upfront Deal. And again, Dec 31, 2018 and Dec 31, 2019. When we killed it every year on the last day of the year. New Years was spent in the office.

Sales Hiring 355

Sales Hiring SaaS Revenue Churn 355

SaaStr

OCTOBER 12, 2020

May 5, 2011 to Oct 12, 2020 — 9 years, 5 months to build a $3.2B But if you want to start a SaaS company — you have to be willing to do the time. 24 months often to really get to a minimum sellable product and $1m in ARR. Often 5 years just to get to Initial Scale, and say $10m in ARR. And 7-10 years to get to something Big.

SaaS 175

SaaS Scaling Revenue Leadership 175

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 77

Customer Success Sales Recruiting Sales Hiring Scale 77

Sales Hacker

MARCH 3, 2020

As an expert in digital transformation and in fueling modern organizations for sustainable success prior to Know and Flourish, she spent over eight years at eMarketer in assorted individual contributor and leadership roles, and before that, the New York Daily News. Lessons of leadership [7:26]. Mindful leadership [12:00].

Sales Hiring 111

Sales Hiring Scale Leadership Interviewing 111

A Smart Bear

JANUARY 4, 2018

Period, full-stop. And everyone else at WP Engine would tell you the same thing. So to everyone at WP Engine, let me repeat the message from one year ago: Look what we did !

Engineering 70

Engineering Investment Revenue Technical Review 70

BrightBack

JANUARY 17, 2022

Brightback’s team will join Chargebee in various offices and remotely across the world, including the addition of Brightback’s executive team to Chargebee’s leadership team. Founded in 2011, Chargebee counts businesses, like Okta, Freshworks, Calendly, and Study.com amongst its global customer base. What’s Next?

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Additional growth signals to look out for: Recent leadership hires. Founded in 2011. Website traffic increases. App downloads (if they have a mobile app).

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

Buffer Resources

DECEMBER 1, 2023

Over ten years later, I don't find myself getting bored even though I created the iOS codebase back in 2011 (while initially freelancing for Buffer).” He moved into various senior and leadership roles (which makes sense, given his focus below!) ” 3.

VP of Engineering 96

VP of Engineering Part-Time CTO New CTO CTO 96

Neil Patel

NOVEMBER 7, 2020

Action Rocket has years of experience strategizing and executing custom HTML and CSS email and CRM development programs for enterprise companies: Founded in 2011, the company works with a knit-team of experienced developers who are excellent at strategy, design, and coding of complex and customized email programs. Thought Leadership.

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

OPEXEngine

SEPTEMBER 1, 2020

said venture capitalist Vinod Khosla in 2011. We recommend thinking carefully about leadership assessment. To better understand their psychology, preferences, and leadership style, we then deploy a psychometric assessment. “People over 45 basically die in terms of new ideas.” How should you do this?

Venture Capital 52

Venture Capital Leadership Construction Development 52

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. So let me start with the basics on like, what do you look for when you have to hire someone in a sales leadership role, what do you look for? And you have a tremendous track record of doing that.

Sales Recruiting 245

Sales Recruiting Sales Hiring Scale VP of Engineering 245

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Sales Hacker

FEBRUARY 1, 2022

Nelson Gilliat: The predictable revenue model is a B2B marketing and sales playbook from the early 2000s that Aaron Ross popularized in his 2011 book called The Predictable Revenue Model. Community, thought leadership, content marketing on social media, which is a function of demand gen.

Sales 89

Sales Compensation B2B Social Media 89

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. I was having a great time there, back in 2011. That’s the dream, that’s the vision. Paul: No comments.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. I was having a great time there, back in 2011. That’s the dream, that’s the vision. Paul: No comments.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Sales Hacker

DECEMBER 2, 2019

She worked at HubSpot from 2009 to 2015 and was part of the enterprise scale up from 2011 through the IPO in 2014. She’s also a frequent speaker and panelist for the Women in Sales Leadership and Women in Tech communities; and was recently voted one of the top 20 women to watch by SMLA. Mary, welcome to the show.

Scale 52

Scale Sales Recruiting Sales Hiring Sales 52

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. Then in 2011, the company took massive leap into the future by announcing it would migrate its Creative Suite business to digital delivery and rename it the Adobe Creative Cloud.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStr

JUNE 10, 2020

David Politis: So I started BetterCloud in November, 2011, with the vision of providing exactly that, a platform to manage and secure these SaaS environments. David Politis: There’s a set of people who just have the personality, the work style, the leadership style, the risk profile to go after that early stage.

Scale 170

Scale Cloud Sales Hiring Technical Review 170

SaaStr

SEPTEMBER 15, 2023

Big Bet #2: Find Tomorrow’s Great Anglers — Hire Talent With A Learning Mindset In 2010 and 2011, San Francisco was the place for SaaS talent. Freshdesk was launched in 2011 as its first product, and its second product was released in 2014, with faster growth than the first. It helped them get funding in the first round. The lesson?

Sales Hiring 232

Sales Hiring Scale SMB AI 232

Valuize Consulting

JUNE 10, 2020

Eventually, the movement made its way to the tech industry with 2001’s agile software development framework heavily inspired by lean principles and books like The Lean Startup published in 2011 by Eric Reis. Full buy-in from your executive leadership is also a must.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

OCTOBER 27, 2022

That’s why we give boards and leadership teams an elegant solution that simplifies governance. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,000 organizations and their 12,000 boards and committees in 32 countries worldwide.

Merchant Services 267

Merchant Services Payment Solutions Onboarding Payments 267

Sixteen Ventures

AUGUST 1, 2018

I originally gravitated toward Customer Success because at the time this movement started to gain momentum (2011?), No… done correctly, Customer Success leads to exponential growth ! it really seemed to align nicely with what I was already focused on: growth from within the existing customer base.

Churn 129

Churn Underperforming Technical Team Sales Hiring Customer Success 129

SaaStr

DECEMBER 14, 2021

When it launched in 2011, Treasure Data’s positioning was a Hadoop-based big data warehouse in the cloud. The reality was that they were heavily relying on the enterprise deals closed by the leadership team. Even after that exciting third year of growth, leadership at Treasure Data began noticing the lack of product-market fit.

Sales Hiring 265

Sales Hiring Data AWS Leadership 265

Neil Patel

DECEMBER 17, 2020

Leadership can leverage your BPM platform to track tons of useful data for measuring productivity, forecasting costs, and further refining processes. Although many low-code platforms are built for general use, Creatio was originally founded as bpm’online in 2011. Supervisors have total visibility of all projects and jobs.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

FEBRUARY 22, 2019

I co-founded Talkdesk in 2011. And so we exist for five years now. We are 150 people in between Paris New York and London. Cristina Fonseca: Hello everyone I’m Cristina Fonseca. Talkdesk is a cloud call center platform for enterprise companies. And basically, when there is a fire sometimes you need to fire.

Sales Hiring 117

Sales Hiring Scale Sales Recruiting Company Culture 117

Chargify

AUGUST 6, 2019

So, they chose to focus on growing fast and achieving industry leadership in their space. In 2011, they moved to a quantity-based pricing model that revolved around the number of contacts a customer had. However, they believed that there were tens or even hundreds of thousands of businesses that their product could transform. .

Subscription 40

Subscription Payment Features Revenue Software Review 40

SaaStr

OCTOBER 21, 2022

Bill Magnuson, Co-founder and CEO of Braze, remembers his company’s founding in 2011 in an office with bare concrete floors—an austerity that he opines as “probably an ingredient for category creation.” This remarkable growth took four years to come true after Braze’s start in 2011. Stick to your convictions. Impressive, right?

Mobile 197

Mobile Technology Investment Innovation 197

BetterCloud

JUNE 9, 2022

When we started BetterCloud back in 2011: Most companies used two or three SaaS apps, if that. We’ll be able to expand our product functionality and portfolio, expand our geographic reach, and continue to champion the broader SaaSOps community —all while continuing to build our special culture and teams at BetterCloud. We’ve come a long way.

Investment 104

Investment Leadership Technical Review Management 104

SaaStr

APRIL 25, 2019

So then you started your third UCaaS company, which is your current company now, DialPad, back in 2011. And that trickles down to … We had our conversation with our leadership team, a couple of the director level and VPs, and then it trickled down to the next step of managing that. Jessica Lin: All right. Is this serious?

Acquisition 153

Acquisition Technical Review Systems Review AI 153

ChurnZero

SEPTEMBER 16, 2019

The Timmys finalists in this category are chosen for their innovation, forward-thinking leadership and work environment. Tech in Motion has recognized ChurnZero as a finalist for 2019 Best Tech Startup as a part of the Annual Timmy Awards, which they host to celebrate the top workplaces for tech professionals.

Startup 8

Startup Venture Capital Entertainment Innovation 8

SaaStock

FEBRUARY 14, 2019

Talk: SaaS.City Bootcamp: Sales Leadership. Talk: SaaS.City Bootcamp: Sales Leadership. Talk: SaaS.City Bootcamp: Sales Leadership. In 2011, he co-founded Rock Content, the top provider of content marketing solutions in Latin America. Eduardo Müller, Founder & CEO, B2B Stack.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? You’ve got executive people who want thought leadership.

Scale 218

Scale Leadership Strategy Technology 218

Intercom, Inc.

SEPTEMBER 12, 2019

I got an opportunity in 2011 working at Cochlear, which provides solutions for the profoundly deaf. .” It wasn’t until post-Myspace that I had the opportunity to spread my wings, and I started migrating more into the world of UX at that time: design research and user research.

Systems Review 112

Systems Review Scale Consulting Travel 112