5 Interesting Learnings from UserTesting at $160,000,000 in ARR
SaaStr
JANUARY 26, 2022
So UserTesting is a case study on how great SaaS can be (innovating and creating a market leader, and driving it to $160m+ ARR) … and also hard SaaS can be. Didn’t add an enterprise sales force until 2016 (9 years after founding), didn’t add “enterprise platform” until 2012. 20% switched in just 1 year.
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