SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. It was exciting then, even though it’s old hat now — an extraordinary leap forward in innovation when released. A friend joined Jasper as president and asked her to run the sales team. AI is rapidly changing the way we work.

ChatGPT 235

ChatGPT AI Search Scale AI 235

Tom Tunguz

MARCH 11, 2017

Other startups prefer to combine a product innovation with a reinvention of the sales process. The four key innovations in SaaS sales strategies I’ve observed so far are: Bottoms-up. In these models, customer success teams are the de facto the sales teams. Segmentation. Segmentation.

Innovation 108

Innovation Scale Sales Hiring Sales 108

SaaStr

APRIL 22, 2022

You’d be surprised how frequently these conversations steer your product and services in significant and innovative ways. Capture product feedback through sales and marketing conversations. But don’t cut yourself off from the possibility of other product innovations just because of one product’s success. “As

Innovation 240

Innovation Wireless Scale Marketing 240

Totango

APRIL 18, 2023

In this uncertain time, many business leaders are seeing budget cuts, longer sales cycles, and forecasts being continually reexamined … but there is good news. The post Totango AI innovations set to boost customer success productivity appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Innovation 98

Innovation AI Customer Success Scale 98

Totango

APRIL 6, 2023

With budgets being cut, staff being laid off, and sales cycles getting longer, many businesses are feeling the pressure, especially in the tech sector. Opportunity Management leverages Totango SuccessPlay automation to identify potential expansion sales and allows CMSs to use a form to create opportunities from anywhere in the platform.

Innovation 85

Innovation Scale Revenue Technical Review 85

Tom Tunguz

OCTOBER 29, 2022

We can examine the sales efficiency of public software companies to get a sense. Since 2016, the average public software witnessed its sales efficiency winnowed from 52% to 47%, a decline of about 10%. Covid, marked in the orange rectangle, didn’t impact sales efficiency initially. It’s unclear what that could be.

Sales Hiring 276

Sales Hiring Sales Startup Acquisition 276

Sales Hacker

MARCH 1, 2022

Today’s guest, Jeff Davis , Associate Director of Business & Brand Strategy at AbbVie , talks with us about the revelations from switching between sales and marketing, how those two departments can work together, and explains what the heck mental masturbation means. The state of sales and marketing today. powered by Sounder.

Innovation 74

Innovation Revenue Branding Strategy 74

Sales Hacker

JUNE 30, 2021

In this episode, we interview the hosts of the brand new podcast, Revenue Innovators , Mary Shea and Harish Mohan of Outreach! Revenue Innovators is a show dedicated to RevOps leaders innovating and disrupting revenue in every industry. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher.

Innovation 77

Innovation Revenue Interviewing Branding 77

Predictable Revenue

NOVEMBER 14, 2019

But they failed on the sales and marketing side – they developed a really cool, cutting edge piece of software that wasn’t aligned with what the market needed. The post How Predictable Revenue built its innovative Outbound Validation program with CPO Kenny MacKenzie appeared first on Predictable Revenue.

Innovation 168

Innovation Revenue Entrepreneurship Software 168

Totango

APRIL 9, 2024

Is 2024 the year of customer success or sales? This signifies that fostering an exceptional partnership between CS and sales teams — vital for long-term revenue growth, begins with understanding which customers can derive the highest value from your products and services over time.

Scale 106

Scale Sales Compensation Customer Success 106

Tom Tunguz

APRIL 8, 2015

See also: Innovator’s Solution for SaaS Startups. I believe we’re seeing Clay Christensen’s Innovator’s Dilemma at play. I believe we’re seeing Clay Christensen’s Innovator’s Dilemma at play. 3 Year Total Sales Production, $M 10.9 Why does this happen? Inside Outside.

Innovation 155

Innovation Startup Scale SMB 155

Sales Hacker

DECEMBER 3, 2021

The post 5 Innovative Strategies for Business Expansion appeared first on Sales Hacker. If others purchase the rights to run your business, your team can focus on the bigger issues without feeling like they are being pulled in too many directions.

Innovation 94

Innovation Strategy Business Outsourced Development 94

SaaStr

MARCH 25, 2023

So one recent survey we did really brought out a healthy debate: does your VP of Sales really need to be a product expert? Many of the comments said it was more important a VP of Sales understand process and leadership more than the product itself. They often melt. I say, you just gotta know the product. Not just with buzzwords.

Scale 225

Scale Sales Hiring Sales Recruiting Sales 225

Predictable Revenue

MAY 5, 2023

With the rise of artificial intelligence (AI), new and innovative ways of prospecting have […] The post How AI-Generated Outbound Campaigns Can Boost Your Sales with Eric Nowoslawski and Varun Anand appeared first on Predictable Revenue.

Artificial Intelligence 130

Artificial Intelligence AI Sales Innovation 130

Totango

AUGUST 21, 2020

In our latest installment in the CXO Series , we sat down with Keith Strodtman, COO, Customer First and Shelby Czarnota, Vice President, Customer Success Business Solutions at SAP as we discussed SAP’s Transformation and Innovation in Customer Success and why they deployed Totango as their One Customer Success Platform.

Innovation 115

Innovation Customer Success SaaS Payments Payment Services 115

SaaStr

JANUARY 8, 2021

How can you optimize your market reach while pushing product innovation to carry you into the future? In this guide, Sahir Azam, Chief Product Officer at MongoDB, and Javier Molina, SVP at MongoDB, share their journey to increasing company revenue through their cohesive sales and product relationship. Inside Sales.

Scale 261

Scale Sales Cloud Enterprise 261

Sales Hacker

JULY 2, 2021

Find Revenue Innovators on Apple Podcasts and Spotify. Or just search for Revenue Innovators in your favorite podcast player. The post Revenue Innovators: The Transformation to a Digital Selling World with Scott Sutton appeared first on Sales Hacker.

Innovation 83

Innovation Revenue SaaS Sales 83

Sales Hacker

APRIL 4, 2024

Now is a better time than ever for your sales team to align their goals, motivations, and strategies for the upcoming year (and beyond). With a sales kickoff (SKO). But with the guidance of David Nour, CEO of Nour Group , we will prepare you to have the most effective sales kickoffs. And one of the best ways to do this?

Sales 90

Sales Technical Review Systems Review Engagement 90

SaaStr

OCTOBER 26, 2022

Put users at the center of product decisions, innovate with a hypothesis-driven approach, then align your business model with user interests. This will help you develop a more aligned product with the messaging, marketing, and sales to unlock product-led growth (PLG). Build an exceptional product with your users. Key Takeaways .

Enterprise 176

Enterprise Scale Sales Communication 176

Intercom, Inc.

JUNE 22, 2021

Modern customers expect a fluid, digital-first sales experience that feels like a good conversation with someone who understands their needs ”. This change in behavior has placed a demand on sales teams to bring their sales motion into alignment with buyer expectations. Create consistent, customer-centric experiences.

Technical Review 233

Technical Review Scale Technology Trends 233

SaaStr

FEBRUARY 20, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Your Sales Efficiency Will Probably Plummet Toward $10m ARR. 30+ SaaS CEOs Share The Signs Their First VP of Sales … Just Wasn’t Going to Work Out. Dear SaaStr: Should We Pay Our Sales Reps on Renewals? Plan For It.

SMB 224

SMB Scale Marketing Sales 224

SaaStr

MAY 8, 2022

SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. SaaStr 549: From 0 to $500 Million ARR in 6 years: Learnings from Innovating in Underserved Markets with Samsara CPO Kiren Sekar. Top Podcasts This Week: 1.

Scale 229

Scale Engineering Payment Features Sales 229

SaaStr

DECEMBER 29, 2023

Some folks have fallen behind because they: Don’t have strong enough tech teams to add AI Resist it Those companies will struggle because everyone expects innovation from AI. It can replace humans for those companies that can’t find someone to send emails, update the website, or do sales. The market wants it. But it’s all in flux.

Scale 229

Scale Sales Hiring Customer Success AI 229

Predictable Revenue

MAY 10, 2021

Leaders also need to be social innovators, attracting new clients, and interacting with them in the public, virtual world. Here's your game plan for the new era of sales. The post Public-Facing Sales Leaders vs. Closers: Practical Game Plan to Be Both appeared first on Predictable Revenue.

Sales 165

Sales Innovation Revenue 165

SaaStr

APRIL 14, 2020

Or at least by splitting up sales-driven and self-service revenue. And setting different goals for sales and retention for each segment: Growing. For Growing categories: Sales cycles may still be lengthening, but decent revenue goals can still be hit. But ideally, sales still at least covers it costs for now.

Scale 253

Scale Sales Healthcare Retention 253

Andreessen Horowitz

OCTOBER 16, 2023

However, a fear of long sales cycles, heavy compliance requirements, and opaque organizational structures preclude many early stage founders from pursuing this go-to-market channel. Keep in mind: this sales framework is not linear , and these steps should be taken in tandem, not sequentially.

Scale 101

Scale Software Sales Generative AI 101

Totango

DECEMBER 7, 2023

Merging sales and customer success (CS) is a delicate art that is often challenging but necessary for driving business results and creating a frictionless customer journey. Foster cross-functional alignment through common customer goals Alignment is most frequently achieved when there’s clarity and commonality around insight and objective.

Revenue 89

Revenue Sales Customer Success Technical Review 89

SaaStr

DECEMBER 14, 2023

There is an “AI Innovation Pause” in B2B SaaS AI overall is one of the greatest forces of nature we’ve seen in technology and software. AI is an unstoppable force but we may see the innovation side take a partial pause in 2024. To scale up sales, and get back to marketing again.

Scale 251

Scale SaaS AI Innovation 251

Nimble - Sales

FEBRUARY 28, 2023

Tim is recognized as a leading pioneer and innovator of Social Selling, and Jon is a SaaS entrepreneur and a CRM pioneer.

Sales 144

Sales Innovation SaaS 144

Nimble - Sales

OCTOBER 22, 2019

The post Top 30 Innovative Employee Engagement Ideas for 2019 appeared first on Nimble Blog. The more efficiently they work, the higher the company’s performance. Employee engagement ideas for small companies are especially important. What Is Employee Engagement? […].

Innovation 100

Innovation Engagement Business 100

yoursales

FEBRUARY 26, 2024

Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. Predictive Analytics AI-powered predictive analytics have revolutionized the sales forecasting process.

AI 52

AI Scale B2B Engagement 52

Nimble - Sales

JANUARY 23, 2023

These new Deal Pipeline Today Page Widgets are one of the many new innovations Nimble has recently released, including our New Deal Pipelines and New Customizable Deal Pipeline Reports Dashboards.

Management 104

Management Sales Innovation 104

Tom Tunguz

MARCH 10, 2016

The best way I’ve found to describe it is a technology innovation leading to a go-to-market advantage. Sales and marketing software vendors have flourished, growing from a few hundred to several thousand in the span of a few years. Innovation = Invention + Go To Market. Software is a competitive world.

Scale 100

Scale Innovation Technology Marketplace as a Service 100

Valuize Consulting

APRIL 8, 2022

Driving Net Dollar Retention (NDR) cannot be the sole responsibility of your Sales, Customer Success or Renewals department alone. Best Practice 1: Create Distinct Sales & Customer Success Motions. When companies embed their Renewals motion within Sales or CS, the lines between your teams get blurred.

Innovation 52

Innovation Underperforming Technical Team Outsourced Development Compensation 52

SaaStr

FEBRUARY 7, 2023

with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 239

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 239

Sales Hacker

MAY 9, 2022

It takes a deep understanding of both the art and science of sales engagement for a company as large as Adobe to successfully transition from in-person sales to a remote model. Join us as we discuss: Storytelling in sales and bringing your authentic self. Shifting from in-person sales to remote sales.

Sales 70

Sales Innovation Interviewing Education 70