User Pilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Compared to Pendo's other analytics features, this feels like vanity data. The value of dummy data.

Software Review 98

Software Review Systems Review Onboarding Retention 98

User Pilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

Retention 98

Retention Onboarding Engagement Churn 98

User Pilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. Pendo aims to help its customers create product experiences, among other things. Pendo doesn’t come with Live Chat and Knowledge Base options. What is Pendo product for?

Software Review 98

Software Review Onboarding Enterprise Branding 98

SaaStr

JULY 11, 2020

7: “Your Safest Investment in Difficult Times: Your Product with Pendo” #8: “Why Zoom Founder Went Solo & How Being an Engineer Helps You be a Better CEO” Yes, you can be a solo founder and make it. #9: With Microsoft, Founders Fund, Box, Talkdesk, Pendo and More!! It’s complicated.

Engineering 144

Engineering Investment Sales Revenue 144

User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. Why is customer retention important?

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Why is an Intercom alternative needed? Pendo – best for providing proactive customer support on mobile apps Pendo is another product adoption platform in our roundup. Pendo pricing Despite the free plan, Pendo is not cheap.

Social Media 98

Social Media SaaS Marketplace as a Service Communication 98

SaaStr

APRIL 13, 2022

How to Win Deliveroo, Carta, Brex, and Figma as Your First Customers…and Why it Matters with Pigment’s Co-Founder. SaaS Secret Sauce: How the CEO –> CRO Dynamic Drives Growth with Marketo’s Co-Founder Phil Fernandez and Bill Binch, Operating Partner at Battery Ventures and Former CRO @ Pendo. Eléonore Crespo.

Sales Recruiting 205

Sales Recruiting Cloud Sales Hiring Scale 205

User Pilot

JANUARY 9, 2023

Why is personalization important in retention marketing? Pendo – for limited free personalized retention. Pendo is a digital adoption platform that helps drive customer retention via a range of analytics, onboarding, and other personalization features. Unlike Userpilot, Pendo offers a free plan with limited functionality.

Customer Lifetime Value 98

Customer Lifetime Value Retention Marketing Scale 98

Totango

NOVEMBER 15, 2023

This is why we are so proud to have received multiple leadership awards from TrustRadius in the customer success category, including: TrustRadius Best Relationship: Highlights companies that follow through on their sales and marketing promises, deliver on implementation expectations, and identify customers who would buy again.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

User Pilot

FEBRUARY 21, 2023

The best product adoption tools in the market we know are Userpilot and Pendo. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Why is user adoption important? Collect feedback with in-app surveys and take action.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

SEPTEMBER 30, 2022

Pendo provides in-depth analytics of user paths, funnels, and cohorts. Combine retention and usage metrics to understand how sticky your product is , and why. Why are some features getting abandoned? Pendo is a great product analytics tool that designed its own metric Product Engagement Score (PES). Conclusion.

Data 98

Data Management Onboarding Metrics 98

Chart Mogul

MAY 4, 2022

It recently announced its acquisition by Pendo. We talk about why Mind the Product decided to exit, why they sold to Pendo, and what’s … Mind the Product is the world’s largest community of product managers. It recently announced its acquisition by Pendo. SaaS companies are acquiring communities.

SaaS 52

SaaS Acquisition Education Engineering 52

User Pilot

FEBRUARY 21, 2023

The best product adoption tools in the market we know are Userpilot and Pendo. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Why is user adoption important? Collect feedback with in-app surveys and take action.

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

User Pilot

JULY 14, 2021

You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!” Look – why not just be honest? Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Choose Pendo if you need mobile app onboarding.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

MARCH 5, 2024

Pendo – best for mobile user behavior analytics Pendo is a digital adoption platform that empowers SaaS businesses to track user engagement and in-app user behavior. Pendo analytics dashboard. Key features Multi-platform analytics : Pendo can track product analytics data on both web and mobile apps.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

SaaStr

JANUARY 24, 2020

— Secrets to Going Up-market: When, How and Why with Jason Lemkin and Loren Padelford, GM of Shopify Plus. — Deep Dive: The What, When and Why of Product Marketing with Twilio. — Product Ops: The Secret Weapon for Scaling Growth with Pendo, Stripe and ProdUX Labs. Here’s Why with Squarespace.

Scale 191

Scale Leadership Churn Benchmarks 191

Kellblog

MAY 1, 2021

Cadence: daily / monthly / quarterly releases — which is best and why? Our topic will be The Product Superpowers That Few Flex: Intention and Conviction. We aim to cover the following questions: What was it like running product for Marc Benioff? (Or, for that matter, Tom Siebel?). What in your mind is a world-class product manager?

SaaS 110

SaaS Investment Management Strategy 110

User Pilot

MARCH 28, 2024

Why is user analytics important for SaaS companies? Why does it matter? Step 2: Define your objectives Why are you conducting user data analysis? To understand why users act in a particular way (or don’t act), you need qualitative insights. That’s one of the questions our guide answers. Let’s get to it!

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

OpenView Labs

SEPTEMBER 2, 2020

Christine Itwaru, Director of Product Ops at Pendo, has managed and grown product teams by utilizing her belief that shared experience and shared knowledge within teams and across an organization ultimately drive growth and products that make an impact. When, why and how to incorporate a product ops role into your team.

Scale 52

Scale Scaling Management 52

User Pilot

SEPTEMBER 19, 2023

Why is Self Service Support important? Here’s why using a self-serve support tool is necessary: With the ability to provide support in-app, you can reduce customer support workload and enhance overall customer support quality. Pendo : To create resource centers to offer guides and walkthroughs. We’ve got your back!

Education 52

Education Customer Support Branding Customer Success 52

User Pilot

APRIL 19, 2022

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free.

Software Review 98

Software Review Software Pricing Enterprise 98

User Pilot

SEPTEMBER 19, 2023

Why is User Guides important? But it won’t be possible if customers are not sure of what features the tool has or how to utilize them.This is why you need to implement user guides to make sure your users know how to get the most from your application. Here is why providing user guides is important.

Onboarding 52

Onboarding Mobile Education Engagement 52

User Pilot

JUNE 17, 2019

If you’re looking for Pendo competitors to better suit your needs, then you’ve come to the right place. We’ve tried out many Pendo alternatives, each with their own specific use case. By the end of this article you’ll have a greater understanding of Pendo competitors and which one you should use. Gainsight PX.

Onboarding 52

Onboarding Software Review Underperforming Technical Team Enterprise 52

User Pilot

SEPTEMBER 19, 2023

Why is User Engagement important? But why does that matter? Here are the most important reasons why user engagement matters. Wondering why you even need a user engagement tool? There are several reasons why you may need one: User engagement is not solely one department’s responsibility.

Engagement 52

Engagement Software Review Onboarding Subscription 52

User Pilot

SEPTEMBER 19, 2023

Why is Product Tour important? Wondering why you even need a product tour tool? There are several reasons why you may need one: You could build all the necessary features and tours in-house from scratch, but who has the time or spare tech resources for that? You should avoid building linear, top-down product tours.

Onboarding 52

Onboarding Mobile Education User Experience 52

User Pilot

JULY 29, 2021

It also explains to users why they should do what you want them to do. That's why customer engagement software exists. Pendo customer engagement software. Pendo is an enterprise-focused customer engagement tool that provides two main solutions: product experience and digital adoption. Tracking goals in Userpilot. #5

Engagement 98

Engagement Software Review SaaS Onboarding 98

ChurnZero

APRIL 8, 2022

But these testimonials from last year’s attendees will help you see why we make it: “I LOVED the content so much. Why else should you register for BIG RYG 2022 ? The post Why Customer Success leaders should attend BIG RYG 2022 appeared first on ChurnZero. Clear your calendar and register today ! What’s BIG RYG?

Customer Success 98

Customer Success Scale Leadership Compensation 98

Valuize Consulting

JANUARY 25, 2024

In a world where organizational scalability, profitability and efficiencies are paramount, the below insights and key takeaways from our panel shed light on why Digital CS is a linchpin for sustainable growth and how to achieve digital-led Net Dollar Retention in your organization. To ensure this progression, you need the right tools.

Customer Success 52

Customer Success Sales Recruiting Scale Strategy 52

User Pilot

SEPTEMBER 19, 2023

Why is Product-Led Growth important? Here’s why a product-led growth approach is important for SaaS products. Wondering why you even need a product-led growth tool? There are several reasons why you may need one: It’s not enough to get people to try your product. Do you need tools for Product-Led Growth?

Sales Hiring 52

Sales Hiring User Experience Onboarding Advertising 52

User Pilot

SEPTEMBER 19, 2023

Why is Product Walkthrough important? Here’s why building product walkthroughs is important: Improves user onboarding: A product walkthrough educates new users on how your product operates and functions. You’ll seldom see a successful SaaS company without some sort of product walkthrough in place.

Onboarding 52

Onboarding Customer Support Retention Mobile 52

ChurnZero

SEPTEMBER 15, 2020

Gainsight, G2, and Pendo CEOs Discuss the Future of the Customer, Moderated by ChurnZero . Join Nick Mehta, CEO of Gainsight, Godard Abel, CEO and Founder of G2, and Todd Olson, CEO and Co-founder of Pendo as we ask the question “What’s next for CS ?” . Read on to learn three must attend BIG RYG sessions for CXOs. . .

Churn 59

Churn Customer Success Trends Retention 59

User Pilot

MAY 14, 2020

That’s why choosing the best customer onboarding software is a big decision. The Pendo Product Cloud is more like a suite of products that cover different aspects of onboarding. Firstly, Pendo offers product usage analytics. As for creating onboarding experiences, Pendo does offer a lot of functionality. for in-app.

Onboarding 98

Onboarding Software Scale SaaS 98

SaaStr

JANUARY 12, 2022

If you got a lengthy heads-up, you know why, and what to improve next time. It’s also why you need an outbound strategy in the enterprise, not just inbound. A customer you lose that you never expected to lose is worse than a loss you saw coming and understood. Never let your top customer be more than 10% of rev 2.

CTO Hire 270

CTO Hire Sales Hiring New CTO CTO 270

User Pilot

SEPTEMBER 19, 2023

Why is No-Code Growth important? Let’s look at more detail at some reasons why no code growth is important, especially for companies such as the ones mentioned above: No code growth can massively reduce your CAC. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier.

SMB 52

SMB Onboarding Mobile Revenue 52

Sales Hacker

DECEMBER 1, 2020

Jake is a career marketer who served as the CMO at Pendo. Previously, Jake was CMO of Pendo and chief of research at Gartner, which of course, gives him a unique perspective on the technology landscape. Sam Jacobs: And then from there you went to Pendo, is that right? Sam’s Corner [29:46]. Show Introduction [00:04].

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

OpenView Labs

NOVEMBER 18, 2019

The idea for Pendo arose out of a need I had experienced first-hand while working as the VP of Product at an enterprise SaaS business. Like most serial entrepreneurs, I have some strong biases about how I like to run a company, and Pendo was no exception. For Pendo, we take a hybrid approach. The first is having a good idea.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

User Pilot

JULY 19, 2021

Some great customer engagement tools include Userpilot , Mixpanel, Pendo, Appcues, Intercom, Appcues, ActiveCampaign, Drip, and Drift. Why are customer engagement platforms so important for SaaS? Now that we understand why a customer engagement platform is beneficial to a SaaS company, how do you choose the right CEP?

Engagement 98

Engagement Scale Onboarding Customer Support 98