User Pilot

MAY 7, 2024

Interactive walkthroughs guide users step-by-step through actions within a product, while product tours offer a more passive overview of features and capabilities. Demio — Product tours and in-app walkthrough. On the other hand, product tours demonstrate core features one by one without requiring input from the user.

Software Review 104

Software Review Software Onboarding Engagement 104

Zuora

OCTOBER 8, 2019

We’re two weeks into the Subscribed World Tour and already have four events under our belt – Whew! The post World Tour US Wrap-Up appeared first on Zuora. What a […].

40

40

Zuora

OCTOBER 4, 2019

The Subscribed World Tour continues! The post Subscribed World Tour Takes on London! Find out what companies like Omoove, Wix, Philips, Radiuz, EveAdam, Elsevier, Yara, the Telegraph, and more had to say at this year's Subscribed London about launching and scaling their subscription businesses. appeared first on Zuora.

Subscription 40

Subscription Payment Features Scaling Business 40

Zuora

OCTOBER 30, 2019

This year’s Subscribed World Tour events in Sydney and Tokyo were both bigger than ever – More attendees, more speakers, […]. The post The Subscribed World Tour Stops in Sydney & Tokyo appeared first on Zuora.

40

40

Zuora

OCTOBER 25, 2019

A few months ago, we had our eyes set on launching the Subscribed World Tour across 12 cities and 10 […]. The post The Subscribed World Tour is Coming to a Wrap! appeared first on Zuora.

40

40

Zuora

SEPTEMBER 5, 2019

The Subscribed World Tour is heading to a city near you. The post The Subscribed World Tour – Coming to a City Near You appeared first on Zuora. 5,500+ attendees, 300+ speakers, 50+ industries, 10 countries.

40

40

Intercom, Inc.

NOVEMBER 17, 2021

Reach and engage more customers with new multichannel transactional messaging, enhanced Product Tours, and an improved email experience. Engage your customers with enhancements to Product Tours. With the latest enhancements to Product Tours you can drive more engagement of your tours with increased flexibility over the user experience.

Engagement 222

Engagement Mobile Metrics Investment 222

SaaStr

FEBRUARY 27, 2020

I’ve included a fictional campaign concept we might run if we were to ever do a proper marketing campaign around our recently launched Product Tours (nb. For Product Tours, the job we are being hired for is to increase activation rate, which in turn increases customer stickiness.

Marketing 218

Marketing Interviewing Communication Branding 218

User Pilot

MARCH 23, 2023

While a generic product tour is a one-size-fits-all approach that walks users through all the features at once, contextual onboarding breaks the entire onboarding process into small, manageable bits that users can go through in an order that better suits their needs. Grammarly inviting you to take a quick tour. Grammarly knows it.

Onboarding 96

Onboarding Engagement Retention Software 96

Intercom, Inc.

JUNE 13, 2022

Not only that, we also added some exciting new features that will help you enrich push notifications, manage your team permissions, perfect your Product Tours, and more. Track changes with versioning in Product Tours. Versioning (one of our premium features) is now available in Product Tours as well.

Data 197

Data Software Review Systems Review Mobile 197

User Pilot

OCTOBER 6, 2023

There are many different types of product demos in SaaS, but the most common ones are product demo videos, live product demos from a sales team, product tours, interactive demos, and pre-sign-up product demos. Product tours A product tour is a pre-recorded demo video used to onboard new users. Zendesk’s interactive demo.

Onboarding 105

Onboarding Software Review Transportation Engagement 105

Intercom, Inc.

OCTOBER 28, 2020

Once you’ve captured someone’s attention with a banner message, you can now drive a range of actions, such as: Click a CTA, opening a new feature page and triggering a Product Tour. As a result, banner messages can be used in concert with in-app messages or a Product Tour to engage customers in sophisticated ways. Product Tours.

Engagement 239

Engagement Mobile Onboarding Communication 239

Intercom, Inc.

APRIL 17, 2019

Today, we’re launching Product Tours to help you take your onboarding and retention to the next level. Product Tours are a deceptively straightforward solution. Multi-step pointer messages in a Product Tour. So here’s why we’re so excited about Product Tours. Tours are extremely easy to build.

Onboarding 28

Onboarding Underperforming Technical Team Retention Engagement 28

Intercom, Inc.

JULY 5, 2022

Initially we only had simple in-app messages and email but over time we added more and more ways to engage customers, such as SMS, Product Tours, Banners, etc. Intercom customers can set up automated messages to engage their customers when they match certain criteria.

Construction 186

Construction Customer Support Engagement Onboarding 186

User Pilot

MAY 20, 2024

Use interactive product tours to guide new users through the core functionality. Create interactive product tours to guide users through the product Interactive product tours or walkthroughs are made up of in-app patterns, mostly tooltips overlayed on the product UI. All of which are essential for customer retention.

Retention 103

Retention Strategy Sales Recruiting Scale 103

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. Here are three tactics that have proven effective time and time again: Onboard and educate customers with Product Tours.

Customer Support 239

Customer Support Scale Education Onboarding 239

User Pilot

APRIL 30, 2024

Enhancing the user onboarding process with welcome pages , interactive tours, progress indicators, and targeted emails can significantly speed up user engagement and product adoption. Interactive product tours that show key features and how to use them. Targeted email onboarding sequences to provide additional support and information.

Payments 103

Payments Payment Solutions AI Search Payment Services 103

User Pilot

JUNE 15, 2021

Once users access Box, they’re shown a brief tour of the product, with tooltips explaining how the product works. Users can then get started with our product right away, thanks to the interactive tour. After users have worked through the initial interactive tour, they’re shown a checklist.

Onboarding 145

Onboarding SaaS User Experience Software 145

Intercom, Inc.

MAY 26, 2022

Product tour: An optional guided tutorial such as a product tour involves helping customers to navigate your product or service after purchase. With product tours, customers can acclimate quickly and they can also help to minimize the learning curve required before customers start benefiting from your product.

Onboarding 118

Onboarding Education Customer Support Engagement 118

User Pilot

FEBRUARY 21, 2022

There are two main types of user guides: full product tours (which tend to be more detailed and time-consuming), and interactive manuals (using tooltips and real-time guidance to provide more contextual help to your customers). Let’s look at two of the most common: 1 – Product tours. Let’s dive in! Set up a goal.

SaaS 98

SaaS Onboarding Marketplace as a Service Engagement 98

User Pilot

MARCH 31, 2022

An onboarding tooltip is a type of targeted popup enabling users to understand new features in a contextual way – they are often used to create interactive product tours. Of course, you shouldn’t just think about onboarding new customers – it’s not solely about out-of-the-box product tours or user activation.

Onboarding 98

Onboarding Underperforming Technical Team SaaS Compensation 98

Intercom, Inc.

MAY 28, 2019

. “Great onboarding transforms new customers from fleeting visitors to lifelong power users” The critical importance of onboarding for all businesses is why we built Product Tours. Our customers who use Product Tours see 7x more engagement than email. They also share an inside look at Product Tours. Short on time?

Onboarding 214

Onboarding Strategy Growth Hacking Interviewing 214

User Pilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. This article will go over what WalkMe product tours are, explain what you can do with them, how much it will cost, and alternative tools to consider using. What are WalkMe product tours? Creating product tours in WalkMe.

Software Review 52

Software Review Payment Solutions Systems Review Technical Review 52

Buffer Resources

DECEMBER 20, 2023

The Eras Tour TIME named Taylor Swift the person of the year, and a whopping 72% of Forekasters agreed she was the most talked about person of the year. The smashing brilliance of The Eras Tour had a lot to do with her success.  2023’s answer is an emphatic: NO.

Social Media 116

Social Media ChatGPT Trends AI 116

User Pilot

OCTOBER 19, 2021

There's a product tour system that guides users towards feature adoption. In this article, we'll assess the quality of Pendo's analytics , product tours , and checklists, so that you can see if this tool is a good fit for your business – and if it’s really worth coughing up the $30,000. Dashboards.

Retention 98

Retention Onboarding Engagement Churn 98

ChurnZero

APRIL 1, 2024

Whether it is through product tours, onboarding plans, customer nurtures, or more face time with their CSMs – the more people getting value the better. 2: Increase product adoption. Customer success teams play a strategic role in driving product adoption. End users can be your biggest champions and often change jobs for promotions.

Investment 92

Investment Sales Funnel Customer Success B2B 92

User Pilot

APRIL 10, 2023

What is the best method of guiding users through your product; an interactive walkthrough vs a product tour? This article will show you what an interactive walkthrough and product tour is, the perfect situations to use them, and some best practices that can help you achieve success. What is a product tour?

Software Review 98

Software Review Education Onboarding Technical Review 98

User Pilot

MARCH 20, 2020

Either it’ll be a product tour, or it’ll be an interactive walkthrough. I’ll explain where product tours fall short, and why interactive walkthroughs produce better results. Why product tours don’t offer in-app guidance. Why product tours don’t offer in-app guidance. Product tours are boring. Let’s get going….

Social Media 111

Social Media Onboarding Engagement SaaS 111

IT World

OCTOBER 28, 2021

Here's a fast-paced tour of Android version highlights from the platform's birth to present. From its inaugural release to today, Android has transformed visually, conceptually and functionally — time and time again. Google's mobile operating system may have started out scrappy, but holy moly, has it ever evolved.

Mobile 140

Mobile 140

User Pilot

APRIL 9, 2024

Distinguished for its customizable in-app product tours and onboarding flows, Chameleon aids in navigating apps effectively with a no-code editor and basic analytics, making it suitable for businesses aiming to improve software engagement. Product tours and onboarding checklists. Tours (Flows, Walkthroughs, Guides, Tutorials ).

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

MAY 21, 2024

So instead of showing a generic product tour that users are likely to skip, you can implement an interactive walkthrough to guide users step-by-step with progressive onboarding. Enhance customer onboarding with interactive guidance In-app guidance is a very engaging way to onboard users effectively. How to implement it?

Management 87

Management Software Review Retention Onboarding 87

IT World

MAY 10, 2023

Apple co-founder Steve Wozniak has been touring the media to discuss the perils of generative artificial intelligence (AI), warning people to be wary of its negative impacts.

Artificial Intelligence 93

Artificial Intelligence ChatGPT AI Data 93

User Pilot

MARCH 23, 2021

Walkthroughs are more personalized and less top-down than product tours. Tours tend to show people tons of features they don’t actually need, which is overwhelming and annoying. Why is an Interactive Product Walkthrough Better than a Product Tour? Why is an Interactive Product Walkthrough Better than a Product Tour?

Social Media 98

Social Media SaaS Onboarding User Experience 98

Dubb

JULY 26, 2023

The first thing we're going to be talking about today, guys, is virtual property tours. So using the mobile app to do property tours. Welcome guys, back to the weekly training session we're going to be going over today. A couple things. Now, this does not have to be your own listing, right?

Mobile 52

Mobile 52

User Pilot

MARCH 16, 2023

It offers a range of features, such as letting customers create custom onboarding flows, analyze product adoption metrics, and create interactive product tours. The platform allows you to build product tours and walkthroughs without any coding. Build fully interactive product tours. Get insights from in-depth analytics.

Pricing 98

Pricing Software Review Technical Review Onboarding 98

User Pilot

JULY 14, 2021

Intercom offers literally just the simplest linear product tour + emails. You have neither the time, nor money to waste on developing product tours from scratch, nor on using complex adoption platforms. Slap that shameless product tour there. Offers onboarding product tours (guides) and NPS. ? Intercom Product Tours.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

Sales Hacker

MARCH 6, 2024

A chance to tour (and maybe even race on?) Join us at the gorgeous Proper Hotel in Austin on May 15-16 and hear how the top SaaS companies are leveraging partner ecosystems in their GTM motions aka Ecosystem-Led Growth. Early-bird tickets expire next week. Austin’s F1 track. Candid, off-the-record conversations — no recordings here.

Entrepreneurship 92

Entrepreneurship Consulting Acquisition B2B 92