SaaStr

OCTOBER 14, 2021

It was exciting as it scaled to be a more “enterprise” Github at first. And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. GitLab’s SaaS revenues are still just 20% of their revenues, although that’s up from 9% in 2020.

Outsourced Development 63

Outsourced Development Software Development Innovation Pricing 63

Valuize Consulting

JUNE 9, 2022

Are your internal systems facing low adoption or being used inefficiently, blocking the team’s ability to scale? Ultimately, your Senior CS Ops Leader will be able to determine and decrease your Cost-to-Serve per $1 million of revenue, while simultaneously impacting profitability and your ability to drive best-in-class Net Dollar Retention.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

How To Buy Saas

MARCH 21, 2024

Startup businesses usually look towards SaaS when they need to scale quickly, reduce IT overhead, or access sophisticated tools without huge costs. 6 Types of SaaS Development Services to Consider Okay, SaaS software development promises many benefits. But what solutions can your startup business order?

SaaS Payments 40

SaaS Payments Payment Services Payment Solutions Payment Methods 40

The Angel VC

NOVEMBER 29, 2013

Note that the x-axis is not a true-to-scale representation of time elapsed. For a true-to-scale representation I would have to add much more space between the Series A and the Series B and between the Series B and the Series C. For example, you could ask users to rate your prototype and see if that rating goes up over time.

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

SaaStr

JUNE 7, 2021

That makes up about 35 percent of our revenue now. I was a software developer, a product person. It’s a balance of revenue, right? Peter : Yeah, balance of the revenue. ” Jason : You had no 12 month goal for revenue, customer accounts? About 2010, we started a completely different product line.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Again, it was an easy to use model which scaled effective decision-making. Economies of scale. What worked with 30 employees will start creaking at 300, and break well before you hit the 3,000-mark.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Outseta

SEPTEMBER 23, 2020

Software developers have the technical skills to integrate their own tech stack—many even revel in the opportunity to build the perfect tech stack while acknowledging it’s probably not the best use of their time at an early stage. If I’m honest, selling to SaaS founders had often felt a lot like pushing a boulder up a hill.

Payment Features 52

Payment Features Operational efficiency. Subscription Consulting 52

User Pilot

OCTOBER 27, 2023

Identify and target active users to increase expansion revenue One way to increase customer lifetime value and stimulate revenue growth is through upsells. This will help you to identify not just the root cause of friction but also how successful users manage to overcome it. You can then use the insights to guide other users.

Enterprise 90

Enterprise Business Scale Customer Lifetime Value 90

Totango

JANUARY 22, 2018

Nicolle has been architecting, scaling, and leading client-centric organizations for 15+ years, creating effortless experiences that deliver value for clients and profitability for shareholders. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 77

Customer Success Sales Recruiting Sales Hiring Scale 77

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams. Alina: At any point in time, I make sure any action I take starts small before I scale it.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

SaaStr

MAY 12, 2022

Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 250

Scale Payments SaaS Payments Payment Services 250

OpenView Labs

MAY 20, 2021

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. Again, corresponding variables such as customer acquisition cost ( CAC ) and customer revenue all tie back to your acquisition strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Before this transaction, Andrew had raised over $45m in funding from the likes of Rory @ Scale and Bain Capital Ventures just to name a few.

Sales Hiring 150

Sales Hiring Scale SMB Sales Recruiting 150

FastSpring

AUGUST 2, 2023

It was paramount for TestDome to have a partner to help them easily scale across borders and take many kinds of payments from many different places, but there weren’t many options available to them at the time. saw their quarter-over-quarter revenue go up 11.87% when they switched to Contextual ! Now, Stripe offers it. He laughed.

Payment Solutions 137

Payment Solutions Payment Methods Merchant Services AI Search 137

User Pilot

APRIL 6, 2023

This means: waiting longer for product usage data necessary to validate the features or improve their performance, losing the first-mover advantage and the novelty factor if your competitors beat you to the market, and, more time before your product starts bringing revenue. In fact, some companies never recover from that at all.

Underperforming Technical Team 84

Underperforming Technical Team Management Interviewing Scale 84

OpenView Labs

JANUARY 12, 2021

In fact, in Q4 the public companies in OpenView’s PLG Index were trading for a 19x revenue multiple , or a 45% premium compared to the broader SaaS index. People with software development backgrounds will recognize these ideas. Test your pricing model at vastly different scales and see what happens as you scale up and down.

Pricing 53

Pricing Scale Outsourced Development Market Segmentation 53

Andreessen Horowitz

DECEMBER 5, 2023

But along the way we found that the tool that we’d built was really interesting to a lot of other developers. So, myself and my co founder, we were kind of software developers, like kind of engineers by background. And then, one day we went into a board meeting, and the revenue finally came in.

Sales Hiring 91

Sales Hiring Sales Recruiting Banking Outsourced Development 91

SaaStr

AUGUST 22, 2019

If you step back and think about it, in a SaaS business, what you’re really trying to do is drive awareness, drive adoption, and drive recurring engagement to keep and grow that revenue stream. This is a software development process for those of you who may not be familiar with it. We’re ready to develop it.

Scale 125

Scale Engagement Scaling Development 125

User Pilot

MARCH 27, 2023

What’s more, you can collect data at scale for a more representative view. Software developers can use product analytics to optimize their technical performance. This is important because it’s an indication of perceived product value and can help you forecast product growth and revenue.

Underperforming Technical Team 94

Underperforming Technical Team SaaS Churn User Experience 94

Totango

JANUARY 22, 2018

Nicolle has been architecting, scaling, and leading client-centric organizations for 15+ years, creating effortless experiences that deliver value for clients and profitability for shareholders. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. And we measure scale by numbers of customers and/or products covered. Or perhaps not.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

ProfitWell

MARCH 12, 2020

Revenue recognition and accounting in the subscription world can be very time-consuming when done manually. Thankfully, ProfitWell Recognized makes recognizing revenue as easy as possible, eliminating human error and freeing up time for your accounting staff to focus on more high-level work. ProfitWell Recognized. Try before you buy.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

User Pilot

JULY 17, 2023

A product team structure is how a business organizes the product team to best support software development. It brings together experts from different disciplines and functions who work together to design, develop, launch, and support a product. Pros and cons of the structure: Easy to scale.

SaaS 79

SaaS Scale Leadership Customer Lifetime Value 79

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. I think that’s probably the fastest we’ve ever seen a company get to that scale. They got to 100 million of ARR from 1 million in three years, which is just incredible.

Cloud 101

Cloud Scale AWS Machine Learning 101

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. To find out how future-forward CS and Revenue Operations leaders are capitalizing on Product Ownership, I spoke with Jason Bouros, Product Owner at Valuize. Connecting Customer Success Strategy With Technology.

Technology 52

Technology Customer Success Interviewing Scale 52

FastSpring

MARCH 27, 2023

And prior to that, I was an entrepreneur, and always wanted to go back to entrepreneurship but had a good thing going where I built a new revenue stream in this company, WTG, around corporate training, and that’s how I really fell into that industry and market. They were acquired by private equity. And for us they are.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Chart Mogul

JUNE 15, 2018

Some companies capitalize their software development and some do not and it can have a large impact on your margin.” ” Ben’s writing on SaaS finance and revenue metrics is incredibly useful for founders or finance professionals finding their way in the SaaS universe.

SaaS 40

SaaS Customer Lifetime Value Finance Scale 40

SmartKarrot

APRIL 24, 2023

If the testing is done after the product is stable, it can become difficult and time-consuming to integrate into the development process. Inability to Scale Manual testing is not scalable, especially if there are a large number of APIs that need to be tested.

Underperforming Technical Team 16

Underperforming Technical Team SaaS Scale User Experience 16

SaaStr

JANUARY 4, 2024

joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Especially in this macro environment, investors don’t just want to see top line revenue growth; they want to see that you can achieve that growth with sound business fundamentals. #4.

Management 242

Management CTO Hire New CTO AI 242

Sales Hacker

OCTOBER 31, 2018

Crafting and targeting emails to personas boosts click-through and conversion rates more than 10 percent and drives 18 times more revenue than broadcast-style emails. Qualitative research into the opinions and behaviors of buyers helped 82 percent of companies exceed their revenue goals in 2016. Start by using these strategies: 1.

Scale 68

Scale Marketing Sales Hiring Benchmarks 68

SaaStr

APRIL 16, 2023

Fast forward to today, and Slack is coming up on $2 Billion in ARR , with the majority of its revenue being bigger enterprise deals … with a sales driven motion. It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective? Things are scaling faster.

Scale 355

Scale Sales Hiring PayPal Development Team Review 355

How SaaS Works

OCTOBER 7, 2019

What company does not want predictable, recurring, scalable revenue? Back in 2012 when I founded Initial State, there were not many people writing about SaaS, and a widely accepted “playbook” for building and scaling different types of SaaS companies did not exist. In other words, there is no growth.

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40

BetterCloud

NOVEMBER 1, 2017

“While IT services such as applications development and deployment and project-oriented services will be the largest category of spending in 2017 ($275 billion), software purchases will experience strong growth (7.9% Additionally, research shows that in 2015, only 29% of in-house software development projects succeeded.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

Outseta

AUGUST 23, 2017

Each year the company’s revenue targets were set, rather arbitrarily, at the beginning of the year. What sort of revenue growth will our investors be happy with? It had customer acquisition and revenue targets for existing products, and new lines of business that did not yet exist. We do budgets on a small scale at Semco.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52