SaaStr

DECEMBER 1, 2021

The state of software buying has changed. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022. Well, it’s partially due to new ways of buying.

Software Review 278

Software Review SMB Enterprise Software 278

SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. This is exactly backward.

Technical Review 179

Technical Review Artificial Intelligence AI Marketplace as a Service 179

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. Master” and “slave” also refer to the gruesome practice of slavery. Share the work.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

SEPTEMBER 10, 2020

But you have to do more diligence to believe it’s not a stretch too far. If they didn’t … For your prospective VP of Product, did her top 2 hires ship amazing software? Talk not just to the VP’s references, but to the top 2 direct reports that they hired. You may really like these candidates.

Part-Time VPE 351

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 351

Stax

JUNE 18, 2025

Software tailored to your industry? TL;DR Vertical software solutions are those that are hyperfocused on addressing the pain points or specific needs of small and medium businesses (SMBs) in certain industries or niches. Vertical SaaS is industry-specific software designed to meet the unique needs of a particular niche or market.

Merchant Services 167

Merchant Services SaaS Payments Payment Services Payments 167

SaaStr

DECEMBER 26, 2022

Amanda Malko is CMO at G2, a software marketplace and review site that reaches over 60 million buyers annually across 2000 software categories. In this session, she shares insights and trends from research conducted this year that can help software buyers and sellers make smarter decisions about software and the market. .

Software Review 245

Software Review Software Azure Cloud 245

Buffer Resources

JULY 18, 2024

Once you’ve created your schema code, copy and paste it into your website.   Whitespark Google Review Link Generator Create a link for customers to review your business on Google Customer reviews are important for small business’ local SEO. Alternatives:   Moz’s Domain SEO Analysis Tool 27. 

Technical Review 121

Technical Review Software Review Mobile Engineering 121

SaaStr

SEPTEMBER 7, 2024

You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. Automation and AI are critical in SMB Vertical SaaS … due to a lack of labor Automation and AI are less about efficiency in SMB vertical SaaS than simply dealing with a lack of labor.

SaaS Payments 306

SaaS Payments Payments Payment Methods SMB 306

Intercom, Inc.

AUGUST 17, 2020

And while machine translation is often suited to live conversations due to the importance of responding in real-time, anything less than human translation for knowledge base articles and onboarding flows won’t make for a good customer experience – and will inevitably result in low engagement and adoption rates.

Investment 276

Investment Scale Software Review Systems Review 276

SaaStr

MAY 2, 2025

“The Last Generation of Human-Only CEOs: Marc Benioff’s Bold Vision for the AI-Augmented Enterprise” Marc Benioff was kind enough to join SaaStr for the first time to do a truly deep dive on what AI means in business software today. It’s a good one. Top 5 Unexpected Learnings: 1. .”

AI 237

AI Enterprise Scale Airlines 237

How To Buy Saas

JUNE 18, 2025

This surging investment spans AI chips, cloud platforms, and smart software. Full-stack AI refers to the complete AI pipeline: from data collection and cleaning, through model training and MLOps, to deployment in applications. Notably, user reviews of U.S.-born Governments and companies now invest billions: the U.S. poured $109.1

AI 69

AI Scale Technical Review Software Review 69

FastSpring

SEPTEMBER 9, 2021

If you sell software internationally, you know how difficult handling cross-border payments can be. Fully compliant pre-notifications have the following ingredients: Appropriate notice period (typically 14 calendar days) Amount, due date, mandate reference, and creditor ID Merchant’s contact information. Step 3: Payment request.

Payment Methods 148

Payment Methods Merchant Services Payment Solutions Payment Services 148

Intercom, Inc.

AUGUST 11, 2021

Production is the only place where your code, infrastructure, and customers come together to represent objective reality. It’s only in production that you can truly validate the performance and correctness of your code, and learn how your customers use your product. But, as always, with great power comes great responsibility.

Software Review 282

Software Review Engineering Systems Review Technical Review 282

How To Buy Saas

JUNE 26, 2025

That’s exactly what ProProfs Knowledge Base software aims to deliver. In this review, we’ll explore how ProProfs Knowledge Base works, the solutions it offers, its standout features (with an in-depth look at each), pre-built templates, real customer success stories, media recognition, awards, security measures, and support.

Technical Review 52

Technical Review Software Review Systems Review Management 52

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Payment Methods 158

User Pilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

SaaStr

JULY 7, 2023

A digital frame with a personalized message from you and a dynamic QR code. Of course, this isn’t relevant for every type of software, but when it is, you can create a powerful tool with dynamic content and personalized feature experiences. Leave a review. So how do you build an enduring review program? Buy this product.

Retention 242

Retention Software Review Revenue Systems Review 242

User Pilot

OCTOBER 19, 2024

Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product. Similarly, 58% of customers say they’re willing to pay more for products with good reviews.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. to find out what was going on. Lay out the sales process early on.

SaaS Payments 276

SaaS Payments Payment Services Payments Payment Features 276

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? Card acceptor business code A four-digit numerical representation of the type of business in which the card acceptor (merchant) engages. Youve come to the right place.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

Buffer Resources

JULY 12, 2024

User experience deteriorates, negative reviews start coming in, customer advocacy starts dealing with requests, multiple engineers start digging into the issue, and it quickly becomes all hands on deck. You’ll find more content like this on our Open Blog here. name: Schema Change Verification. name: Schema Change Verification.

Engineering 117

Engineering Software Review User Experience Development 117

User Pilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. When a customer refers someone — be it a friend or family member — and the referred party makes their first purchase, both receive $5 off. But it doesn’t have to be that way. Source: Strava.com.

Onboarding 102

Onboarding Engagement Software Review Retention 102

User Pilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Software Review 105

Software Review Technical Review Software Systems Review 105

Incredo

JANUARY 14, 2020

You searched it on Google, found an article on a video software provider’s blog, and clicked on the headline. At the end of the post, you saw a freebie on a similar topic. And after a few days they will ask you to try their software for free. Their future customers don’t need much education about using the software.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

SaaStr

FEBRUARY 24, 2019

One vendor was a well-established software vendor, but misrepresented their experience at scale. The third we are, but because they overstated what they could do, it will be at least another full year until we would be willing to be a case study or a positive reference. This is a pretty common way deals are done, even today.

Scale 275

Scale Software Review Scaling Customer Success 275

Payrix

APRIL 3, 2024

We know it and you do too – Embedded Payments are growing in popularity among software companies. You as the software company make an agreement with a payment processor to become one of their referral partner s. At a very high level, a referral partnership is an integrated payments model. What is a PayFac® developer?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

BetterCloud

APRIL 3, 2025

Software licenses: they’re essential, but often, they’re bleeding your budget dry. We’ll cut through the confusion and show you how to turn software waste into significant savings. Decentralized purchasing When departments or individuals purchase software independently, there’s a lack of centralized control.

Software Review 52

Software Review Software Technical Review compliance 52

SaaStr

APRIL 14, 2020

Only 27% of vendors report using a software tool to aid in creating, editing, sending, or tracking their sales docs. We hypothesize that because buyers have more power than ever with search engines, review sites, influencers, and video content ?they That’s our last bridge reference. We promise. Executive Leadership – 43%.

Technical Review 310

Technical Review Marketplace as a Service Construction Software Review 310

Andreessen Horowitz

OCTOBER 4, 2023

However, if a company has backing from a venture capital firm, we would recommend that they meet with their venture firms first to review the firm’s existing relationships and/or to get recommendations for lenders based on the company’s stage and preference. Leveraging your VC’s relationships can help with initial warm conversations.

Outsourcing Services 129

Outsourcing Services Software Review Scale Banking 129

How To Buy Saas

MAY 26, 2025

Finding simple, affordable invoice software that doesnt require an accounting degree can be a game-changer. In this comprehensive Skynova review , we break down its features, pricing, pros, cons, and how it stacks up against popular Skynova alternatives like QuickBooks, FreshBooks, and Wave. and its obvious what to do next.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

SaaStr

MAY 23, 2024

I see good SaaS businesses that get stuck in a technology architecture and solutions that are driven to obsolescence due to technical advancements in other areas. M13 prides itself on clearly differentiating the way we operate and with our unique platform offering that we refer to as Propulsion.

Technical Review 286

Technical Review Management Investment AI 286

FastSpring

JUNE 11, 2024

Are you looking for a merchant of record that will help you grow your subscription software business? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

Intercom, Inc.

JULY 16, 2019

Almost every software company today has some kind of incident response process to help them navigate major service outages. For example, a relatively common type of incident might be a brief outage of Intercom due to a database failover. Resolution : The incident is resolved, and follow-up actions like an incident review occur.

Scale 215

Scale Technical Review Management Software Review 215

FastSpring

APRIL 24, 2025

So we have a software product called Accessibility Checker, which audits WordPress websites for accessibility problems, puts reports in the editor, and helps with some of the larger governance, does full bulk scanning, and… Then we also have a services side where we do audits and we do some audits and remediation.

Business 105

Business Software Review Underperforming Technical Team AI Search 105

Clouded Judgement

AUGUST 25, 2023

This is the first S-1 we’ve seen in almost 2 years from a software company! By combining easy implementation, rapid time-to-value, and clearly attributable outcomes, which we measure and refer to as KAV, we drive substantial return-on-investment, or ROI, for our customers. Klaviyo filed their initial S1 statement today.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

FastSpring

SEPTEMBER 1, 2021

Due to the impact of the pandemic, the country reduced its VAT rate from 10% to 7% through September 30, 2023. online games, web and mobile applications, software). Refer to the Key Elements section of the guide for more details. Value Added Tax (VAT) was introduced into Thailand in 1992 at 10%. Criminal Penalties.

Payment Services 148

Payment Services Payment Methods Marketplace as a Service Payment Solutions 148