ProfitWell

JANUARY 6, 2020

Imagine a world in which your customers sell your product for you. You just have to achieve stellar product-market fit. Marc Andreessen, cofounder and general partner of Andreessen Horowitz, put it this way, “product-market fit is when people sell for you.” What is product-market fit? Ideal, right?

Product Marketing 52

Product Marketing Underperforming Technical Team Marketing Advertising 52

SaaStr

FEBRUARY 9, 2024

From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. The Highest ROI Activities from Each GTM Function To wrap up, we asked GC what he’s seen work best in each of the Go-to-Market functions. At the same time?

Scale 252

Scale Sales Hiring Sales Marketing 252

SaaSOptics

MARCH 16, 2022

In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Trends in Billing and Pricing . However, 64% of these participants considered expansion into new pricing models in 2022. Fixed pricing.

Trends 98

Trends B2B Scale Payment Features 98

OpenView Labs

JUNE 24, 2021

It’s hard to find a SaaS company that isn’t revisiting their pricing right now. This is certainly a good time to think about how to use pricing changes to help accelerate revenue growth. Here’s the rub: The average SaaS company doesn’t have anyone on their team who’s an expert in pricing, let alone a dedicated pricing function.

Pricing 53

Pricing Interviewing Payment Features Systems Review 53

OpenView Labs

SEPTEMBER 8, 2021

2021 has proven to be the year of usage-based pricing. . 45% of expansion stage SaaS companies now say they have a usage-based or consumption-based pricing model, according to data from OpenView’s forthcoming 2021 Finance and Operations benchmarks report. . Product: Treat product investments as a revenue-generating expense.

Pricing 64

Pricing Customer Success Scale Compensation 64

ProfitWell

JANUARY 14, 2020

Here at ProfitWell, we wholeheartedly believe in value-based pricing, which is extremely customer-centric. Value-based pricing is basing a product or service’s price on how much target consumers believe it’s worth. Part of this pricing process includes a pricing sheet. What is a pricing sheet?

Pricing 52

Pricing Market Research Subscription Payment Features 52

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Do your research.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

Neil Patel

MARCH 1, 2021

The productized services model allows agency owners, freelancers, and consultants to break out of billing by the hour or per project and instead invoice by sets of services rendered. What Are Productized Services For? Productized services are standardized services sold like products, with clearly defined parameters and pricing.

Scale 141

Scale Payment Features Consulting Pricing 141

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

ProfitWell

NOVEMBER 12, 2019

Your core is a lot like pricing in SaaS companies. Like your core, pricing is a wildly untapped growth lever. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. A smaller team allows us to be more productive and move quicker.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

User Pilot

OCTOBER 5, 2023

This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Collaboration between product , marketing, and sales teams is essential to effectively identify and target high-value customers.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

User Pilot

FEBRUARY 25, 2024

Customer friction is all the obstacles or difficulties current or potential customers experience when engaging with a product or service that stop them from realizing product value and achieving their goals. Scalability friction – when it’s difficult to upgrade or scale the product to accommodate growing customer needs.

Scale 102

Scale SaaS Onboarding Engagement 102

User Pilot

MAY 8, 2023

As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers. Most challenges that a software company will face fall into one of three categories: product, sales, and business/operations. Choosing your own pricing model can be tricky among all the options available.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

SaaStr

JANUARY 7, 2021

In this episode, David Skok , General Partner @ Matrix Partners , uncovers the crucial step missing when it comes to finding product-market fit for B2B companies, how to set-up your sales team for success early on, and what metrics really matter when it comes to a payback period.

Scale 236

Scale Sales Hiring Scaling B2B 236

User Pilot

MARCH 15, 2022

GTM strategies are important because they help you build and launch better products at the right time, reducing the chances of your startup failing. An effective go-to-market strategy includes a selling strategy, pricing model, target audience, and most suitable channels for marketing your product. GTM strategy.

Strategy 97

Strategy Marketing SaaS Customer Lifetime Value 97

SaaStr

JANUARY 24, 2024

Kate has a simple framework for going upmarket: Product, People, and Process. From a product standpoint, you might think you have product market fit. But selling to large companies means having the right security and administrative features and requirements. The result?

Scale 218

Scale Sales Hiring Scaling Revenue 218

Chart Mogul

SEPTEMBER 6, 2023

Anyone can use segmentation in ChartMogul to analyze subscription data without needing a background in business intelligence, SQL, or direct access to data. You can empower your whole team to make more informed decisions with subscription data. We can discuss the pricing with customers and dig into the churn reasons.

Revenue 52

Revenue Churn Pricing Operational efficiency. 52

Chart Mogul

APRIL 20, 2018

Subscriptions are reaching never-seen-before levels of scale. This week, we learned that Amazon Prime has over 100 million subscribers and that Apple may be planning to launch a news subscription service soon. Is this the end of the subscription era? Category creation and the importance of product marketing.

Subscription 45

Subscription Payment Features SaaS Scale 45

Kellblog

JULY 8, 2020

Expecting the sales leader to figure out positioning and pricing. They should have input, but startups should hire a VP of Marketing with strong product marketing skills at the same time as the first VP of Sales. (DK: That embrace needs to be deeper than just go-to-market; it has to include product in some way.).

Sales Hiring 140

Sales Hiring Startup Software Review Enterprise 140

User Pilot

FEBRUARY 20, 2023

Userpilot is a digital adoption platform with advanced analytics tools , which is a good alternative to Pendo and Amplitude at a fraction of their price. The latter is a standalone feature that requires a separate subscription. Pendo pricing Pendo offers a free plan but its usefulness is very limited. Pendo pricing.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. The most common reasons behind high churn rates are: Bad product-customer fit. Price increases. Monthly recurring revenue. Price increases: Price increases are tricky.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

Chart Mogul

JUNE 1, 2023

Whether you have annual or monthly subscriptions (or a mix of both), it is common to measure retention over 12 months. High retention is a strong indication of product-market fit. Retention improves after you find product-market fit; it can go up to 78% when your business reaches $1m and later $3m in ARR.

Retention 90

Retention Metrics Benchmarks SaaS 90

User Pilot

FEBRUARY 7, 2024

Tracking your free trial conversion rate is important for benchmarking against competitors, evaluating product-market fit , and conducting segment analysis on users. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details. Evaluating PMF. Segment analysis.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

User Pilot

JANUARY 28, 2024

Product-market fit micro survey template PMF surveys let you understand whether your product addresses and solves the needs of your target audience. You know you’ve achieved product-market fit when at least 40% of users will be disappointed if they can no longer access your tool. Churn research template.

Scale 94

Scale Market Research Software Review Churn 94

OPEXEngine

MAY 18, 2021

The growth stages are defined as: Early Stage – Product/Market Fit Stage, . ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base. Obviously, subscription revenue growth rates are valued differently at different sizes.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

SaaStr

NOVEMBER 16, 2020

How did he come to be CEO at the market leader, UserTesting? * Why does Andy think the seat-based pricing model in SaaS will die? Why is volume-based pricing optimal? How does one instil volume based pricing without disincentivizing usage? It was a subscription based model. We use tons of their products.

Sales Hiring 190

Sales Hiring Scale Leadership Sales Enablement 190

Sales Hacker

MARCH 1, 2024

A highly curated group of 200 GTM leaders, 85% director level and above across Sales, Marketing, and Partnerships. Claim your tickets today , including a limited number of special two-for-the-price-of-one tickets. Here are a few benefit sticking points: Owned media can be measured by subscriptions.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. A smaller team allows us to be more productive and move quicker.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Intercom, Inc.

NOVEMBER 7, 2019

At Spendesk I am currently head of sales, so my main missions are about hiring and building the sales department on one side, and I also work around like all of the go-to-market strategy. When I joined we had just an MVP, 10 beta customers and no pricing. We are now between the growth and the scale, based on the different markets.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. Maybe something completely else?

SaaS 98

SaaS Onboarding Pricing Mobile 98

ProfitWell

OCTOBER 10, 2019

First up, a chalk-full Twitter thread by Userpilot’s Aazar Ali Shad on product-led growth, an Appcues x Salesforce launch, plus the Product Marketing Alliance dropping its 2019 State of Product Marketing. Your top subscription news. A product-led tweet storm. Here's the full rundown on Product Hunt.

Technical Advisors 62

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 62

User Pilot

JUNE 12, 2023

Make changes to your marketing strategy if needed: Through marketing surveys, you’ll uncover the demographics within your target customers and learn more about their needs. With this information, you can adjust your messaging , campaign channels, pricing , and other elements of your strategy. What do you think about our pricing?

Marketing 96

Marketing Market Research Branding Scaling 96

User Pilot

APRIL 3, 2024

Choose your monetization model The SaaS industry offers a variety of monetization strategies, each with advantages and suitability based on the nature of your product and the expectations of your users. Pricing model for Userpilot.

Innovation 103

Innovation Payments Strategy Payment Solutions 103

Chart Mogul

MARCH 23, 2023

Analyzing retention over 12 months works well for both annual and monthly subscriptions. In the pre-product market fit stage of the business, net retention is usually poor. At this stage, you can use segments to analyze which customers are the best fit for your product.

Retention 52

Retention Metrics Revenue Scale 52

OPEXEngine

FEBRUARY 9, 2021

ARR is a representation of the Recurring Revenue a subscriber has with you over a 12 month period. Explicitly used by SaaS and subscription businesses with a defined contract length, it’s most useful as an indicator when term agreements have a minimum duration of 12 months. Their ARR value is $168 per year.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

SaaSOptics

JUNE 4, 2021

SaaS Metrics #1: Annual Recurring Revenue (ARR) . ARR is a representation of the Recurring Revenue a subscriber has with you over a 12 month period. Explicitly used by SaaS and subscription businesses with a defined contract length, it’s most useful as an indicator when term agreements have a minimum duration of 12 months.

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53