SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

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SaaStr

NOVEMBER 11, 2022

They were aware of it, but startups that I work with closely or invested in, if they got all the way to 25 million with 75% NRR, I would tell them to quit today. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Jason Lemkin: Our base.

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Outsourcing Services Banking CTO Hire New CTO 243

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. “The Cadence: How to Turn Your SaaS Startup into an Army.”

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Payment Services CTO Hire Payments New CTO 113

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Patrick Campbell deconstructs and walks through the elements of a pricing strategy that enables startups to more effectively acquire customers. Nudging Customers with Behavioral Tactics.

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Pricing SaaS Payments Payments SaaS 135

Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. Exec (Ham): I’ll present the proposal, scope of work, and handle any objections if they come up.

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Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

Sales Hacker

JUNE 12, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, Co-Founder and CRO of Kronologic, Aaron Bollinger, shows us how to close enterprise level deals when you’re a startup. I’m going to start the presentation today with a little disclaimer. Have they created something new before?

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Enterprise CTO Hire Startup Technical Cofounder 82

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity. Average salary: $95,566/yr. Average salary: $46,035/yr.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. By presenting customers with content they’re more likely to watch first, Netflix reduces churn. Say you’re part of a small team or a startup tight on resources. Yosem Reichert-Sweet, CTO, Unbounce.

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Artificial Intelligence AI Search Machine Learning Marketing 145

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. John has 22 years of experience in the world of startups. Here are 10 lessons we extracted from them.

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Scale Sales Hiring CTO Hire Social Media 103

SaaStr

APRIL 16, 2019

He was a VP of product at a series D startup, so a little bit ahead of us and we just had a real connection. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this. This was a problem.

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CTO Hire Travel Underperforming Technical Team CTO Coach 178

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

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Marketing Social Media SaaS New CTO 98

SaaStr

SEPTEMBER 18, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. Henry Schuck. And today, it’s almost worse. Henry Schuck: Right.

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Sales Hiring CTO Hire Scale Investment 246

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. Most of them we tried on our own while building 2 full scale startups and god knows how many more small online businesses. Nothing is new here.

Software 75

Software CTO Hire Scale New CTO 75

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Speed is every startup’s biggest competitive advantage.

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VP of Engineering Technical Review Scale Outsourcing Services 118

Frontegg

OCTOBER 14, 2020

Presenting: the first pre-built suite of universal SaaS capabilities, enabling SaaS teams to focus on core features, shorten time-to-market and drive user adoption. Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application.

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DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. This is a program where we invite luminaries from the startup world to share their insights. I’m Travis Bryant.

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Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. I’m an advisor at some of the best tech accelerators here in New York. I had a weekly meeting with business analysts in which I had to present.

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Sales Hiring Revenue CTO Coach CTO Hire 92

Upscope

JANUARY 5, 2020

If you want to learn more before getting the book then watch her presentation here on Youtube. A lot of startups built the equivalent of Dropbox but never became Dropbox. My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology?

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Strategy Marketing Sales Hiring Engineering 128

OpenView Labs

MARCH 17, 2020

Mixmax isn’t the only company that tries to talk new employees out of staying. Zappos famously pays new employees to leave after the first month. You’re going to want this new executive to be around for a long time—hiring mistakes are costly. “Learning” is the new “expertise.”

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Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

OpenView Labs

MARCH 7, 2019

So, this started, it was a nine-year slog actually, and it started not with the CIO or the CTO, it started with the CEO and then started with a technology vision- we’re going to go to the cloud and shut down our data centers. It’s about negotiation, presentation skills, leadership styles, corporate finance. Casey: Oh wow.

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Cloud Transportation New CTO CTO 60

SaaS Onboarding Emails

FEBRUARY 5, 2019

create their first project CTA: Upload a Video/ Make a New One/ Borrow one from us Strengths: Whereas the poem welcome email introduced the brand at large, this second Day 1 email jumps into the task at hand. Presenting different options based on where a user is starting also helps to bring down any barriers to clicking through.

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Onboarding New CTO CTO Advertising 40

Natalia Luneva

APRIL 30, 2021

SaaS Community Marketing: 13 stories from software companies Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. #1 Our community is the best way for us to inform our customers about upcoming updates and new features. We have received over 2.6k

Marketing 40

Marketing Social Media SaaS New CTO 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I’m sure many of you use New Relic. Jay Snyder.

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Payment Methods Merchant Services Scale Payments 271

SaaStr

MARCH 3, 2020

So the title of my presentation is The Playbook To Hiring Your First VP Of Sales And Not Screwing It Up. And so, I consult and advise for startups about 35 startups over the last three, three and a half years. What percentage of startups ultimately will not make it? Want to see more content like this? Roughly 90%.

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Sales Hiring Sales Recruiting CTO Hire Scale 231

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. When that opportunity presents itself, jump at it and go.

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Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

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Scale Enterprise Scaling Sales Hiring 212

Kellblog

JANUARY 29, 2020

The majority of startups solve a problem that is already being solved in some way today. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough.

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SaaStr

DECEMBER 13, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. Is that a new innovation in org structures and the remit of the role? Harry Stebbings.

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SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

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Scale Sales Hiring Sales Recruiting Sales 250

SaaSHolic

MAY 5, 2023

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. The article also emphasizes the importance of big ideas, patience, resilience, and support within the ecosystem for the success of Latin American startups.

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Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Vlad: So what’s the new reality? So we needed to kind of get the new mindset going.

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Scale Business Sales Hiring CTO Hire 206

SaaStr

JANUARY 17, 2020

. * What are the biggest green lights for CIOs when startups are pitching them? What are the biggest red flags CIOs see when startups are pitching them? What must startups always remember when pitching CIOs? * What must startups remember about how CIOs think about price? Where do founders make mistakes in negotiation?

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CTO Hire compliance Scale Startup 173

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. This is not new. So what is new? But there's an urgent need for technical resources within growth teams.

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SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. He had worked as a CTO at a startup when he dropped out of school. What works? What does not work?

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Sales Hiring Scale CTO Hire CTO Coach 241

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up. Ross : Yeah.

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SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Listen on Spotify.

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Underperforming Technical Team Development Software New CTO 177

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. This year’s theme was “The Marketing Revolution” in response to the fact that marketing has changed. Speechless.

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AI Search Artificial Intelligence Content Marketing AI 73