User Pilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. But is Intercom Mobile still worth the investment in 2025 and beyond? Then, show you where Intercom Mobile shines and when you might need alternatives.

Mobile 68

Mobile Software Review Pricing Underperforming Technical Team 68

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Our team is in Room 111.

Scale 160

Scale Payment Services Payment Methods Scaling 160

SaaStr

OCTOBER 4, 2024

In today’s dynamic SaaS landscape of hyperfuncational SaaS, the journey of building a product that customers adore, while simultaneously scaling revenue to nearly $1B, is still quite a feat. But in consumer that just doesn’t work. At the time, Shopify was still a new player. What product would you recommend?

Revenue 307

Revenue Scale Underperforming Technical Team Sales Hiring 307

Sales Hacker

JUNE 6, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. AI is transforming how go-to-market teams operate. SDRs are prospecting faster. SDRs are prospecting faster. Skill gyms” by function Sales: Live call blitzes, objection sprints, AI call debriefs.

AI Search 53

AI Search Scale AI Outsourcing Services 53

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Neil Patel

MARCH 9, 2021

The biggest brands in the world understand one simple truth: Not all leads are created equal. Having the ability to find and convert high-quality leads is what keeps these brands successful. The best and brightest aren’t just focused on volume; they want to sell to the best possible prospects. What is Lead Scoring?

Scale 123

Scale Underperforming Technical Team Metrics B2B 123

User Pilot

JANUARY 2, 2025

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users. Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. However, there are good and bad ways to approach this tactic.

Acquisition 63

Acquisition Mobile Software Review Social Media 63

Sales Hacker

AUGUST 7, 2024

Paul Mander currently leads all of go-to-market for B2B at Optery. He previously built the pre and post sales solutions team at mParticle from zero to supporting hundreds of enterprise customers. Should your sales engineers also implement the software? However, we knew that this wouldn’t be the right move for mParticle.

Underperforming Technical Team 121

Underperforming Technical Team Technical Review Sales Hiring Scale 121

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. What is lead generation automation? What is lead generation automation? In short, all of them.

Scale 126

Scale Outsourcing Services Machine Learning Artificial Intelligence 126

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. You have about half of the time of how long the average sales cycle is to start delivering value.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Lets dive in!

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Sales Hacker

AUGUST 27, 2020

Giving reps an email template is a surefire way to give them a bad case of templatitis. It can also be fun to forward some of the emails you receive to the SDR team to break down as well. I’ve seen some great teardowns from Josh Braun that back up his prospecting theories, like this one. Messy is not actually bad.

Scale 135

Scale Underperforming Technical Team Sales Mobile 135

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Mobile 63

Mobile Payment Solutions Payment Methods Software Review 63

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. We’ve gathered LatAm’s leading SaaS founders, executives, and investors – as well as a few international faces – for an unbeatable few days of knowledge and networking.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

User Pilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. This is where these 10 key mobile app engagement metrics come in, helping track user behavior and preferences to answer all these questions and boost user activation. Try to understand what the in-app user journey is like.

Mobile 56

Mobile Underperforming Technical Team Engagement Metrics 56

Sales Hacker

OCTOBER 22, 2018

This week on the Sales Hacker podcast, we chat with Matt Millen , SVP of Revenue at Outreach.io. Matt is a longtime sales executive having worked at large companies like T-Mobile and even sold at Tony Robbins. Telling great stories in sales and using those to drive revenue. What EDM and Sales have in common.

Scale 71

Scale Sales Hiring Underperforming Technical Team Scaling 71

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. we’ll be answering that by chatting with the people that make it happen: the R&D team members who take your feedback and turn it into the tools that you use. Then this podcast has the answers.

Mobile 213

Mobile Scale Underperforming Technical Team Engineering 213

SaaStock

FEBRUARY 13, 2019

When we announced a few weeks ago that we would be bringing our leading SaaS conference to Asia, and running it in Hong Kong, many locals thanked us for choosing the city. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Founders : Max Armbruster.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Sales Hacker

AUGUST 7, 2019

Did you know the probability of selling to a new prospect is only 5-20% ? If an email even remotely resembles bad outreach emails, it gets deleted. Account-based marketing is the idea of treating each prospect or target client as a market of one. You end up losing a lot of leads that could have (or should have) converted.

Scale 79

Scale Underperforming Technical Team Sales Hiring Healthcare 79

Sales Hacker

MARCH 18, 2025

Mutiny helps enterprises restore the human element in modern buying at scale, and is used by some of the fastest growing companies in the world including Amplitude, Snowflake and Qualtrics. Prior to Mutiny, Jaleh was the Head of Marketing and Business Development at Gusto, where she grew the company from 500 to 50,000 customers over 4 years.

Scale 64

Scale AI Marketing Sales 64

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. Even at spectacular scale, they’re still growing at 30%. They had to reinvent themselves.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

SaaStr

JULY 5, 2023

The Team Matters More Than The Operating Model Snow’s greatest piece of advice is to choose your team wisely. He believes the team is more important than the operating model because you can have the best models in the world. But if you don’t have the underlying team and structure, it won’t work. They didn’t.

Strategy 246

Strategy Marketing Underperforming Technical Team Sales Hiring 246

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. So, let me walk you through that. We were also teachers, we taught in the classroom, so we knew how to teach the first courses. That doesn’t sound too hard.”

B2B 173

B2B B2C Scale New CTO 173

Neil Patel

SEPTEMBER 17, 2020

Imagine this: a potential customer calls the sales number listed on your website. Your sales person picks it up, answers a few questions, and closes the sale. But others are as simple as a mobile app you download on your phone. So, carefully consider the additional forms of communication you need your team to have.

Systems Review 145

Systems Review Software Review Scale Mobile 145

FastSpring

FEBRUARY 6, 2025

X sales force, X meta. You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? They’re like, I don’t believe in the company vision because the team is on different pages.

SMB 108

SMB Sales Recruiting Branding Sales Hiring 108

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Neil Patel

JANUARY 25, 2021

But here are a few other factors you should look out for when evaluating a prospective software. Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Or is your team less technical?

Data Analysis 138

Data Analysis Software Data Scale 138

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. So, naturally, we hatched a plan to hit the gas.

Underperforming Technical Team 250

Underperforming Technical Team Headcount Sales Hiring Scale 250

Sales Hacker

FEBRUARY 1, 2021

Subscribe to the Sales Hacker Podcast. Lessons learned from nine months in enterprise sales [10:18]. Sam Jacobs: This week on the show, we want to put a spotlight on account executives, people like you that are in the trenches making sales. What’s your sales organization’s biggest challenge right now?

Underperforming Technical Team 82

Underperforming Technical Team Scale Sales Hiring Systems Review 82

Sales Hacker

NOVEMBER 21, 2019

Sales is traditionally a people-to-people business, but technologies like artificial intelligence are making expert sellers rethink the balance between human and machine. In fact, automation is already impacting sales, and its influence will only continue to grow. The need for automation in sales. Those that don’t — won’t.

Scale 99

Scale AI Search Artificial Intelligence AI 99

Casey Accidental

OCTOBER 24, 2022

This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. Eventbrite was historically a 50% sales and 50% self-service business. This made for a great vision, but was practically untenable from a data or scale perspective. Sounds expensive. Let’s cover each below.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

OpenView Labs

FEBRUARY 5, 2021

For the longest time, B2B SaaS companies have failed to put much thought into their mobile experience because: People don’t work on mobile. The bulk of mobile traffic comes from developing nations (read: low budget). So, build a mobile version? Trigger matching mobile keyboard for the input type.

Mobile 69

Mobile B2B Scale SaaS 69

Unbounce

JUNE 17, 2020

What if poor messaging and confusing design get in the way? Not only will this ebook help establish your expertise, but it’ll also bring in revenue and grow your mailing list (hellooo, self-vetted prospects). But the good news is that by improving your landing page, you can encourage more downloads—and, ultimately, generate more leads.

Scale 145

Scale Sales Recruiting Underperforming Technical Team Software Review 145

Neil Patel

SEPTEMBER 12, 2020

Or perhaps you work in marketing and are looking for ways to test and optimize your sales funnels. For instance, you may be setting up an online shop and your primary consideration may be a low learning curve, whereas somebody else may be thinking about a platform that can allow them to scale easily. Ease of use.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Neil Patel

JANUARY 18, 2023

If there’s a story to tell from 2022, it’s that Google’s algorithm updates continue to impact the past, present, and even future of both web development and content creation. Over 80 percent of marketers point to video as a significant source of increased traffic and sales. It’s a vital strategic asset, and it’s not going anywhere.

VP of Engineering 128

VP of Engineering AI Search Engineering Social Media 128