User Pilot

DECEMBER 31, 2024

A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey. Custom dashboards to track key metrics at a glance. Where Pendo falls short Steep learning curve: Installation is complex, requiring developer assistance.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

FastSpring

JANUARY 23, 2025

If you own a SaaS or other digital product business such as a Slack plugin, Chrome extension, online publishing business, mobile app, or even a blog and youre looking to exit, you may have a lot of questions about how best to go about it. If they’re buying a SaaS asset, they tend to know the metrics that matter to them.

Scale 121

Scale Entrepreneurship Scaling Underperforming Technical Team 121

Sales Hacker

AUGUST 7, 2024

He previously built the pre and post sales solutions team at mParticle from zero to supporting hundreds of enterprise customers. Is there a lot of internal or customer work that needs to be done or managed by your team? While mParticle has a killer, commercially focused CS team, inertia affected the team as well early on.

Underperforming Technical Team 118

Underperforming Technical Team Technical Review Sales Hiring Scale 118

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Mobile 62

Mobile Payment Solutions Payment Methods Software Review 62

Neil Patel

MARCH 2, 2021

Customer acquisition cost (CAC) is a metric that has been growing with the emergence of Internet companies and web-based advertising campaigns that can be tracked. In this environment, the CAC metric is used by both companies and investors. What the CAC Metric Means to You. The first company (Example 1) has a poor metric.

Acquisition 145

Acquisition Metrics Customer Lifetime Value Advertising 145

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. Jason Lemkin: But usually your teams can’t do that. So you’re going to need at least three of those in the sales ops team. This always works.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

User Pilot

APRIL 16, 2025

It compounds quietly across every team, workflow, and decision. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Youve missed an entire segment of mobile-first users who behave differently and have higher retention after onboarding.

Data 105

Data Underperforming Technical Team Systems Review Technical Review 105

User Pilot

MARCH 21, 2025

Optimizing a mobile app isnt just about fixing crashes or improving load times. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. In this blog, Ill break down five mobile app optimization strategies that will help you. What is mobile app optimization?

Mobile 55

Mobile Engagement Strategy Underperforming Technical Team 55

Neil Patel

OCTOBER 29, 2020

The bad news is that marketers waste 37 to 95 percent of their marketing budget. You’ll want to break each of these areas down in enough detail so you (and your team) can work with each of these areas properly. It’ll be tough to focus on lots of metrics at once. This means 62 percent of companies are unprepared.

Underperforming Technical Team 145

Underperforming Technical Team Development Strategy Payment Methods 145

Frontegg

NOVEMBER 18, 2021

This coverage is allowing SaaS developers to create better user experiences and improved customer satisfaction. OIDC is responsible for letting users access SaaS applications by using login credentials from the social platforms that have been enabled by the developers. Poor password practices can still impact social login pipelines.

Underperforming Technical Team 105

Underperforming Technical Team Social Media Azure Mobile 105

Neil Patel

SEPTEMBER 26, 2020

You will also experience more people who stay on your website and consider your products as they optimize aspects such as page speed and mobile-friendliness. This signifies to the search engines that your website offers a poor user experience, which will make you rank less in the SERPS (search engine results pages).

Technical Advisors 145

Technical Advisors Consulting Underperforming Technical Team Mobile 145

User Pilot

AUGUST 26, 2024

Pendo — best data capture technology for mobile apps. Let’s discuss these benefits in detail: Improve business decision-making : By tracking how customers interact with your software, it becomes easier to spot which features are resonating with customers and which ones are underperforming. Get started with Userpilot today!

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

Intercom, Inc.

MAY 12, 2021

Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer expectations. Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale.

Communication 118

Communication Underperforming Technical Team Mobile Machine Learning 118

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. In 2010, he founded Influitive, which helps B2B companies employ brand advocates for faster growth and development. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

SEPTEMBER 24, 2022

There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. For your team, the goal is to share more information about your products without appearing overly promotional. For your team, this step is about making your prospects realize they need your products or service.

Sales Funnel 131

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 131

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. Before we dive deep into the metrics and methods you’ll use, let’s establish a baseline definition of lead scoring. Metrics for Scoring Your Leads.

Scale 117

Scale Underperforming Technical Team Metrics B2B 117

SaaStr

JULY 22, 2019

That’s not a bad start. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon. How’s everybody doing?

Scale 226

Scale Scaling Sales Hiring Underperforming Technical Team 226

OpenView Labs

FEBRUARY 5, 2021

For the longest time, B2B SaaS companies have failed to put much thought into their mobile experience because: People don’t work on mobile. The bulk of mobile traffic comes from developing nations (read: low budget). So, build a mobile version? Trigger matching mobile keyboard for the input type.

Mobile 69

Mobile B2B Scale SaaS 69

Full Session

DECEMBER 23, 2024

Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. LogRocket LogRocket is a comprehensive product analytics and session replay platform that helps software teams improve user experience and troubleshoot issues.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Underperforming Technical Team 250

Underperforming Technical Team Headcount Sales Hiring Scale 250

Neil Patel

JANUARY 10, 2022

Migration has the possibility to derail your site’s performance, traffic, and other metrics , so you need to treat it as a major project and assign the resources (and budget) it deserves. Start assembling your team. Set Website Migration Budgets, Timelines, and Teams. A cross-department team will have the best chance of success.

Underperforming Technical Team 118

Underperforming Technical Team Development Team Review Systems Review Software Review 118

Unbounce

DECEMBER 3, 2018

It provides an easy-to-interpret color-coded scoring system that you don’t need an engineering degree to understand—red is bad, green is good. An important note is that Lighthouse simulates a page load on a mid-tier device (Moto G4) on a mobile network —roughly equivalent to the fastest 25% of 3G and slowest 25% of 4G.

Underperforming Technical Team 111

Underperforming Technical Team Mobile Benchmarks User Experience 111

Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

Mobile 62

Mobile Retention Benchmarks Underperforming Technical Team 62

Chart Mogul

APRIL 24, 2019

Earlier this month, I had a chance to learn more Aleksandra Siciarz’s role as a mobile app marketing lead at GetResponse. Here she shares her thoughts on setting mobile growth strategy, measuring success, and of course, key subscription metrics for teams with mobile apps. Enter mobile. A bit of background.

Growth Hacking 53

Growth Hacking Mobile Technical Review Underperforming Technical Team 53

User Pilot

MARCH 17, 2025

Its features work on both web and mobile apps. Today, Userpilot is used by multiple roles in my product team and covers analytics, building guides, and creating product communication. Growth: Starting from $799/month, this plan provides for AI-powered content localization, advanced event-based triggers, and native mobile app support.

Software Review 52

Software Review Underperforming Technical Team Technical Review Pricing 52

User Pilot

MARCH 14, 2024

The report allows teams to understand how users navigate their website or application, identify the top pages visited after the homepage, find out what causes friction in the user journey, identify top-performing pages and features, and analyze user paths leading to conversions. You can also use the segments and dimensions to filter the data.

Underperforming Technical Team 105

Underperforming Technical Team Metrics Mobile User Experience 105

Neil Patel

NOVEMBER 21, 2022

In a digitally connected world, people expect a quick and easy user experience, especially on mobile. This Google metric measures the user experience that visitors have when they arrive at your page. Reduced search performance is the clear result of a poor page experience in terms of CWV metrics. Google agrees.

Business 95

Business Underperforming Technical Team Mobile User Experience 95

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 131

Data Analysis Software Data Scale 131

User Pilot

AUGUST 22, 2024

What are its strengths and weaknesses? Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. It also helps new team members understand what your data processes are and makes it easier to scrutinize and review them. How do you set it up?

Technical Review 105

Technical Review Underperforming Technical Team Software Review Pricing 105

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

User Pilot

JULY 14, 2021

Choose Pendo if you need mobile app onboarding. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. As your team of 4 is trying to make it (and not break it!), Are you going to use it for a mobile app or a web app?

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. What is a Bad NPS Score? Table of Contents.

Underperforming Technical Team 92

Underperforming Technical Team Benchmarks Onboarding SaaS 92

Neil Patel

JUNE 16, 2020

Once you set up alerts, you’ll again get notified when anything good or bad happens. I usually have alerts set up for only when things go bad, so I know when I need to focus on fixing my marketing. That way you don’t have to micromanage your team. And can you guess how many articles my team and I update each week?

Underperforming Technical Team 145

Underperforming Technical Team Technical Review Mobile Data 145

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 81

Underperforming Technical Team Scale Sales Hiring Systems Review 81

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? What happens is I get the mobile number of the buyer, the stakeholder, and I call them as soon as there are issues happening. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

User Pilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes. No mobile support.

Software Review 105

Software Review Underperforming Technical Team Mobile Technical Review 105