Nimble - Sales

JULY 27, 2020

If you missed our webinar with sales strategist and keynote speaker Amy Franko, no worries – we’ve got you covered with our Nimble Influencer Webinar Replay. In this webinar, Nimble CEO Jon Ferrara and Amy Franko discuss concepts from Amy’s book, The Modern Seller.

Strategy 92

Strategy Sales Leadership Education 92

Totango

MARCH 31, 2020

Here are 10 leadership best practices that I’ve implemented at Totango and wanted to share with you as well. Virtual office hours and weekly webinars. Daily leadership standups. Do one or do all. The time for action is now. Segment customers by COVID 19 exposure. Communicate business continuity guidelines.

Leadership 81

Leadership Business Innovation Communication 81

InsightSquared

FEBRUARY 26, 2021

Todd Abbott , CEO of InsightSquared , and Tanner Mezel , VP of Sales and Marketing at DSG , recently hosted the webinar, “Improving Funnel Throughput with Analytics & Coaching.” From assessing risk to pinpointing the coaching window, this webinar is a can’t miss for anyone who wants to accelerate revenue.

Machine Learning 62

Machine Learning Artificial Intelligence Systems Review Forecasting 62

ChurnZero

DECEMBER 1, 2020

Webinars are a quick and easy way to find out more about a topic especially if you don’t know where to start. As we have a large library of on-demand webinar content in our Resources center , we often get asked by customers, which ones are the most popular and must-see to get caught up on. How Do You Rank? What’s Next.

Software Review 59

Software Review Customer Success Onboarding Churn 59

ChurnZero

MARCH 31, 2020

7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. Elevate a communication by sending it from a member of your executive leadership team with a personal message or offer. As the new continues to evolve by the hour and day, leadership teams should consider daily standups.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

SaaStr

APRIL 27, 2021

I think when we first started COVID there was a webinar every day. So we didn’t want to be another webinar. They want to be able to speak about their topic and about leadership. Bryan Elsesser. So at first they were nice. Cause it was like, Ooh, we can still do business. So viewership dropped. They want to be able to speak.

Leadership 235

Leadership Branding Engagement Interviewing 235

ChurnZero

JANUARY 11, 2024

The complete 2023 Customer Success Leadership Study (download here) is based on a survey of 1,250 respondents, presented by ChurnZero, ESG , SaaStr , and HubSpot. The complete 2021 Customer Success Leadership Study ( Q&A | webinar ) is based on a survey of 632 respondents, presented by ChurnZero, ESG , and Higher Logic Vanilla.

Headcount 52

Headcount SaaS Leadership Benchmarks 52

Sales Hacker

APRIL 4, 2024

Consider hosting a series of webinars or information-sharing sessions leading up to the SKO. Here’s one productive idea: hosting a webinar series leading up to the SKO for information sharing and pre-engagement. Ongoing webinars: Maintain momentum and support by hosting a series of post-SKO webinars.

Sales 90

Sales Technical Review Systems Review Engagement 90

Nimble - Sales

APRIL 13, 2021

In this webinar replay, Nimble CEO Jon Ferrara is joined by Monroe Horn from TransformITy Solutions to discuss why Nimble is the best CRM for legal practitioners. Monroe has over twenty years of experience in legal technology leadership. He’s installed and managed the most popular legal CRM products.

Leadership 136

Leadership Technology Management 136

User Pilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Sales Hacker

JULY 30, 2020

The post Ask Me Anything About: Sales Management & Leadership appeared first on Sales Hacker.

Leadership 54

Leadership Management Sales 54

Totango

JUNE 10, 2022

In a recent webinar titled “Navigating Your Customer Success Career Path”, Totango’s Sr. Some of the key takeaways from the webinar included: . After the live webinar, the speakers participated in a Q&A session with audience members. Here is a recap of the Q&A and be sure to check out the webinar on-demand below. .

Customer Success 101

Customer Success Scale Sales Hiring Leadership 101

Valuize Consulting

DECEMBER 20, 2023

From digital customer success to enhancing customer intelligence, here are the year’s most popular pieces of customer success content and thought leadership from the Valuize content library. Watch Webinar 2. Watch Webinar 5. Read Article 4. Read Article 8.

Scale 52

Scale Operational efficiency. Customer Success Innovation 52

User Pilot

JULY 31, 2023

There are many helpful resources out there to help product marketing managers grow and develop: webinars (like these on-demand webinars from Userpilot), books , conferences, joining communities, or certified training from the Product Marketing Alliance. Sign up for Userpilot’s engaging webinar series here.

Product Marketing 95

Product Marketing Management Marketing Customer Lifetime Value 95

Totango

MARCH 8, 2022

Hosting CS webinars, teleconferences, and seminars. The community includes areas devoted to leadership discussion and job boards. Brands also can receive marketing benefits from using CS communities for thought leadership positioning, lead generation and promotion of product awareness. Supporting CS research. CSM Practice.

Customer Success 115

Customer Success Technical Review Social Media Underperforming Technical Team 115

Intercom, Inc.

JUNE 1, 2021

Download your copy of the thought leadership paper now. Unlock the power of conversational support with our webinar. Join our upcoming webinar, Why Conversational Support is Now a Must-Have , on Wednesday June 16th at 6pm BST/10am PT. Sound familiar?

Underperforming Technical Team 232

Underperforming Technical Team Technical Review Scale Headcount 232

Totango

NOVEMBER 1, 2021

Here are some key takeaways from this great discussion and be sure to watch the full webinar below. Buy-in is critical : In order to be successful, you need to get buy-in from leadership, other departments and customers. 5 Key Takeaways.

Customer Success 98

Customer Success Leadership Communication Enterprise 98

Totango

MARCH 1, 2022

Fifty percent of our leadership team, our executive team and our go-to-market organization at Totango are women,” said Jamie Bertasi, Totango COO. “I I think it’s really important to support more women in tech and leadership roles and I think the number one thing we need to do first is to actually show that it’s possible.”.

Technical Review 100

Technical Review Leadership Technology Education 100

SaaStr

APRIL 16, 2020

And then the other thing that we’ve done is to create a series of webinars. So it’s really easy to just take that and deliver it over a webinar. So we’re preparing dashboards to figure out what we can expect to get from webinars and what we can expect to get. That’s really for building brand.

Scale 179

Scale Underperforming Technical Team Leadership Branding 179

Totango

FEBRUARY 1, 2022

In a recent Totango webinar, Chris and Elizabeth discussed the blueprint they used to help the Qlik team implement Totango, including the training program they developed and the adoption metrics they tracked to ensure the training plan was working. 4 Key Takeaways . . Use Metrics to Measure Adoption.

Customer Success 96

Customer Success Scale Leadership Metrics 96

Totango

NOVEMBER 1, 2021

Here are some key takeaways from this great discussion and be sure to watch the full webinar below. Buy-in is critical : In order to be successful, you need to get buy-in from leadership, other departments and customers. 5 Key Takeaways.

Customer Success 85

Customer Success Leadership Communication Enterprise 85

ChurnZero

DECEMBER 21, 2023

In our webinar, Navigating post-sale chaos: Strategic customer success , Tim outlined a valuable exercise for identifying those customer needs quickly, and how to fulfil them in the “messy middle” of the customer journey when outcomes are created and relationships are built. Here’s the webinar in full.

Sales Recruiting 52

Sales Recruiting Scale Customer Success Sales 52

SaaStr

JULY 7, 2023

Go to the webinars. But even if you do, that will put you behind 60-90-120 days. No one has that time anymore. Numbers are harder to hit. And more likely, these days, you’ll just flame out. Put in the time. Read everything. Ask the questions. Attend an internal meeting or two.

Marketing 218

Marketing Sales Interviewing Enterprise 218

ChurnZero

OCTOBER 28, 2022

The results of the 2022 Customer Success Leadership Study, based on the perspectives and insights of more than 1,000 Customer Success leaders, are in. In the scaled model, we now have a monthly webinar on that topic, and we invite as many people as we can to it. Here’s a sneak peek at what we learned. That’s just one example.

VP of Engineering 52

VP of Engineering Customer Success Scale Underperforming Technical Team 52

Totango

JANUARY 12, 2022

It’s an important question whether the role the candidate is applying for is a leadership position or not because all CSMs need to be leaders. Answer this question by defining what leadership means to you, what qualities you think are most valuable for a leader to have, and providing examples of ways you have shown leadership in the past.

Interviewing 95

Interviewing Customer Success Management Scale 95

ChurnZero

JANUARY 4, 2024

“2024 will continue to see the chief customer officer move into the leadership phase,” predicts ChurnZero CEO and co-founder You Mon Tsang. Start with simple self-paced courses, in-product guidance, and live online webinars and workshops.” Sign up for an upcoming ChurnZero webinar or pick one to watch on demand.

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

Totango

JUNE 30, 2020

Even more than at other times during the customer journey, your customers want leadership, support, and guidance from you. Segment your customers and offer informative webinars and other events that deliver messages that speak to them and where they are in their journey. Invite customers to upcoming free training webinar series.

Communication 126

Communication Strategy Customer Lifetime Value Systems Review 126

ChurnZero

NOVEMBER 18, 2022

According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. In our webinar, “ Convincing your CEO to invest MORE in Customer Success ,” Jeff shares how to win more budget for your CS team by backing up your requests with the right research and data. Do they have a knack for leadership?

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Totango

NOVEMBER 1, 2021

Here are some key takeaways from this great discussion and be sure to watch the full webinar below. Buy-in is critical : In order to be successful, you need to get buy-in from leadership, other departments and customers. 5 Key Takeaways.

Customer Success 69

Customer Success Leadership Communication Enterprise 69

Nimble - Sales

APRIL 29, 2019

In this webinar, Nimble CEO Jon Ferrara discusses how to increase sales with Keenan, CEO and President of A Sales Guy Inc. Keenan uses his extensive sales experience to inspire and educate sales leadership around the globe on how to achieve their goals. and author of the book, Gap Selling. What is Gap Selling? When people […].

Leadership 79

Leadership Education Sales 79

SaaStr

OCTOBER 27, 2022

But it got me completely out of managing the funnel, webinars, any of that stuff. I did a lot of things late, but I hired Loretta Jones, our VP of Marketing around $30k in MRR. Relatively early. As CEO, you’re always part of marketing, maybe even, always the CMO sometimes. That was me.

Sales Hiring 279

Sales Hiring Sales Recruiting Scale Scaling 279

OpenView Labs

APRIL 8, 2019

We’ll also cover an element that helps with onboarding and the customer journey while also establishing category content and thought leadership: Awesome Webinars. Awesome Webinars. In my experience, webinars are so powerful that they can impact more than just onboarding and the customer journey. It was a runaway hit.

Customer Success 56

Customer Success Onboarding Leadership Banking 56

Sales Hacker

JUNE 12, 2020

As Scott Barker, Sales Hacker’s Head of Partnerships, put it in our recent webinar, “ Mastering the Transition to Digital Selling ”: There aren’t very many jobs where you’re put in an environment where you almost feel guilty for doing your job. Thought leadership is particularly crucial.

Sales 77

Sales Marketing Social Media Leadership 77