Valuize Consulting
DECEMBER 20, 2023
From digital customer success to enhancing customer intelligence, here are the year’s most popular pieces of customer success content and thought leadership from the Valuize content library. Watch Webinar 2. Watch Webinar 5. Read Article 4.
ChurnZero
JUNE 12, 2020
If you replied, “Customer Success Director or above,” you’re not prioritizing your team by spending valuable leadership time on administration when it should be used to build your team’s strategy and remove obstacles in their way. Again, if you replied, “Customer Success Director or above,” you’re not getting the most value from leadership.
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InsightSquared
MARCH 8, 2021
I recently joined InsightSquared in Q4 2020 after 4 years of consulting independently for small and medium sized businesses; I focused mainly on operational efficiency and maximizing profit. . I pursued a leadership path that eventually led to a consulting role, where I built my client management and data analysis skills.
ChurnZero
MAY 20, 2021
Investigate technology for your Customer Success team Once you’ve organized and cleaned your data, you want to put those customer insights to use and increase your operational efficiencies through automation. Focus on creating a bench for yourself by making sure your CSMs see a career path to a leadership position.
SmartKarrot
AUGUST 16, 2021
Role: Global Head of Customer Success Location: London, England, United Kingdom Organization: YOOBIC As a Global Head of Customer Success, you will be a Leader, first and foremost, and part of the customer success leadership team with the courage and confidence to challenge the status quo; anticipating problems and mitigating risks.
ChurnZero
DECEMBER 2, 2022
In our webinar, “ Lessons learned from a big a$$ book shift ,” ChurnZero’s CX team pulls back the curtain to share the methodology, approaches, and lessons learned from shifting CSM books across our entire customer base. was by far the most asked question during the webinar. Then make yourself available as much as you can to customers.
Sales Hacker
NOVEMBER 10, 2020
We actually brought in a CEO for our series B, Eric Holston, and Eric was operational efficient. So you always want to make sure that anyone that was coming into the business just knew what we were about, what we’re going to do, how we’re going to take over the world, but the operational efficiency.
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