ProfitWell

APRIL 10, 2020

Today, a look inside our newly launched Subscription Stimulus Package (it's all for you). Your Subscription Stimulus Package has arrived. Which is why we're incredibly proud to announce that we've launched the Subscription Stimulus Package with 20+ other partners. Listen wherever you get podcasts: Top B2B SaaS news.

Payment Features 59

Payment Features Subscription Sales Recruiting Finance 59

SaaStr

MARCH 9, 2022

Some ideas Clayton shared included playing around with your pricing tiers and subscriptions, offering premium services, expanding into adjacent products, trying out transaction-based pricing, monetizing multiple sides of the market, and offering a white-label option for your product. Dominate 1 – 2 vertical markets.

Revenue 235

Revenue Sales Hiring Leadership Scale 235

Chart Mogul

APRIL 2, 2021

Everything you need to consider before you’re ready to make the Build vs Buy decision for your subscription analytics platform. In this post, we want to share some of that knowledge in order to help companies that are trying to decide whether they should build or buy their subscription analytics software. Further reading.

Payment Features 72

Payment Features Subscription Headcount Trends 72

SaaStr

NOVEMBER 15, 2022

The answer is no –– companies that do fit the metric monolith are still excellent, and these indicators remain helpful for leadership and investors. SaaS Subscriptions as Annuities: It’s common to consider subscription contracts as annuities with an upfront cost. So, where should cloud businesses go from here?

Metrics 205

Metrics Artificial Intelligence Machine Learning Technical Review 205

Chargebee

DECEMBER 11, 2022

The leadership wanted to understand the ‘why’ of subscriber churn. “If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.” – Executive Vice President (Product Management) An eerie silence engulfed a startup’s board meeting. But, it was […]

Mobile 52

Mobile Payment Features Subscription Revenue 52

Chart Mogul

APRIL 2, 2021

Everything you need to consider before you’re ready to make the Build vs Buy decision for your subscription analytics platform. In this post, we want to share some of that knowledge in order to help companies that are trying to decide whether they should build or buy their subscription analytics software. Further reading.

Payment Features 52

Payment Features Subscription Headcount Trends 52

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. The importance of leadership for SaaS companies.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

Blulogix

FEBRUARY 9, 2024

As companies delve deeper into subscription models and agile monetization platforms , the necessity of integrating disparate processes—from sales and marketing to finance and customer support—becomes unmistakably clear.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. Implement Cust-cutting Measures for Your End Consumer: With this hybrid model, clients can get the most basic feature at a reduced cost with a straightforward subscription.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

Intercom, Inc.

AUGUST 4, 2020

He brings extensive financial and leadership experience that will help Intercom continue to scale and deliver on our mission to make internet business personal. As Sitecore’s CFO, he played a critical role in its transformation from a perpetual license business to a subscription-based cloud software business.

Scale 132

Scale Leadership Finance Scaling 132

Zuora

APRIL 10, 2019

The Subscribed Institute recently released the Subscription Business Maturity Model. The model is based on more than 1,000 company years of best practice data with decades of personal expertise on subscription business transformation across industries.

Payment Features 53

Payment Features Subscription Business Data 53

Clouded Judgement

MAY 12, 2023

In business and government, leadership matters! Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 130

Cloud Government Entrepreneurship Payment Features 130

Blulogix

FEBRUARY 12, 2024

Strategies for Cultivating a Monetization Mindset Leadership Endorsement: Cultivation begins at the top. Leadership must not only endorse but also actively promote the monetization mindset as a core organizational value.

Innovation 52

Innovation B2B Construction Leadership 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. About ChurnZero ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn.

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

SaaStr

MAY 26, 2021

Everyone wants to be this, and thought leadership is part of the standard vernacular of PR firms and seasoned corporate marketers. Take a look at this example from RevenueCat.com , that they put up almost pre-revenue, on how to deal with the headaches of managing iOS subscriptions. Even on Day 1. But on Day 1?

Outsourcing Services 207

Outsourcing Services Scale Leadership Mobile 207

Intercom, Inc.

OCTOBER 22, 2020

Nate agrees, believing that a great customer experience requires taking a holistic, strategic approach that encompasses a wide range of factors – from strategy and leadership to the voice of the customer, experience engineering, and employee experience. Strategy and leadership. Voice of the customer.

Leadership 218

Leadership AI Scaling Engineering 218

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for. How is the outcome-based roadmap different from regular roadmaps?

Scale 100

Scale Underperforming Technical Team Sales Recruiting Software Review 100

Sales Hacker

MARCH 1, 2024

This might look like: Community events Campaigns and activations Newsletters Podcasts Thought leadership and other blog content Establish your brand as a valuable, trusted resource that aligns with your product, and encourages your community to follow along by subscribing directly to your content channels.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Zuora

AUGUST 9, 2019

The Zuora platform is powering Small World Social's first ever subscription-based breastfeeding support app connecting health professionals with new moms. The post Breastfeeding app shows subscription opportunity for non-profits appeared first on Zuora.

Payment Features 40

Payment Features Subscription Pricing Customer Success 40

ChurnZero

MARCH 10, 2022

To catch a diverse group of individuals, they’re delivering content through their online community platform, their podcast and their weekly leadership calls. Customer Success Leadership Network. Customer Success Network.

Customer Success 98

Customer Success Leadership Consulting Trends 98

Zuora

AUGUST 17, 2019

Zuora CEO Tien Tzuo weighs in on Nike's new subscription service. The post The Sneaker Wars Come to the Subscription Economy appeared first on Zuora.

Payment Features 40

Payment Features Subscription Leadership 40

ChurnZero

APRIL 12, 2022

They often provide unifying leadership to different areas of your business that are involved in customer contact. It’s not just about making the first sale and calling it a day; it’s about developing relationships that promote subscription renewals and upgrades. The ability to offer leadership to all customer-facing teams.

Sales Hiring 98

Sales Hiring Leadership Customer Success Interviewing 98

FastSpring

MARCH 20, 2023

Beyond these two widgets, we’ve also added blocks to provide additional valuable information such as: new product updates, customer stories, thought leadership, developer documentation, and much more. Purchasers in the US or Canada can leverage ACH not only for one-time transactions but also for rebills such as subscriptions.

User Experience 81

User Experience Merchant Services Payment Methods Payments 81

SaaSOptics

MAY 5, 2022

I thought about Savage’s experiment this week as I took up my new role as CEO of Maxio—a company that’s rewriting the rules for financial operations and subscription billing. You just need the right equipment, the right knowhow, the right team, and the willingness to be deliberate and mindful about creating the conditions for success.

Scale 98

Scale Technical Review Payment Features Subscription 98

SaaStr

NOVEMBER 28, 2022

was pretty simplified, mostly made up of annual or monthly subscriptions. From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. While annual/monthly subscriptions still exist, they are more complex than ever.

Scale 190

Scale Finance Sales Hiring Scaling 190

Intercom, Inc.

DECEMBER 31, 2019

What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. And it’s not just the startups playing this game – Steve Jobs was proudly averse to the notion of subscriptions, and now Apple spends most of its earning calls boasting about the performance of its services division.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. So, they chose to focus on growing fast and achieving industry leadership in their space. Image source).

Payment Features 40

Payment Features Subscription Revenue Software Review 40

Intercom, Inc.

APRIL 14, 2020

That sense of safety must come from the top – directly from your leadership team. At Intercom, we recently provided our support team with training to help them to deal with commercial conversations, like those centered around billing and subscriptions. Here are their tips: Provide a safe space.

Scale 223

Scale Leadership Customer Support Healthcare 223

Chargebee

APRIL 20, 2021

This round of funding underlines the unwavering faith subscription businesses have placed in us; it is validation for our leadership of the category and the scope of the challenge we have undertaken.

Leadership 59

Leadership Payment Features Subscription Business 59

ChurnZero

FEBRUARY 8, 2022

ChurnZero earned a leadership spot specifically due to its powerful client onboarding capabilities that provide Customer Success managers the ability to guide their customers through onboarding, product adoption, renewals, and advocacy successfully, and give 100% visibility into the entire process. For more information, visit www.g2.com

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Zuora

APRIL 26, 2019

More and more companies are turning to the emerging subscription economy, and it could be time for the manufacturing industry to tune in, Zuora CEO Tien Tzuo told CNBC Wednesday. The post CEO of cloud company Zuora: Manufacturers must adopt a subscription model in order to grow appeared first on Zuora.

Payment Features 45

Payment Features Subscription Cloud Leadership 45

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

Zuora

FEBRUARY 28, 2019

The post How to Reframe Your AV Business for the Subscription Economy appeared first on Zuora. “The world as we know it is coming to an end,” Tien Tzuo, founder and CEO at Zuora, told attendees at the 2019 PSNI Supersummit in Atlanta last week.

Payment Features 40

Payment Features Subscription Business Leadership 40

Frontegg

MARCH 17, 2022

Likewise, if the sales team has poor leadership, leads can’t be handled. This starts with the sign up process, a common churn culprit, all the way to selecting billing and subscription options. If one of the aforementioned components of the pipeline is not working well, business suffers immediately. How is this achieved?

Scale 105

Scale Technical Review Underperforming Technical Team Sales 105

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. About ChurnZero ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn.

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59