FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. Instead of having to pay a set fee for unlimited usage, a company that needs to use a specific software application only a few times a month can pay for those few uses.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Totango

JULY 15, 2022

Helping you easily identify customers who may be at risk due to issues like low product adoption, poor financial standing and/or leadership changes. Enabling you to become more proactive and data-driven by creating a system that automatically alerts you to customers who need your attention. .

Payment Methods 85

Payment Methods Payment Services Payments Payment Solutions 85

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. When Google launched the Android mobile operating system in 2008, for instance, it was a tiny speck in a mobile universe dominated by Symbian OS and Apple’s iOS.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStr

AUGUST 7, 2020

I am Matt Garratt, Managing Partner of Salesforce Ventures, and we will be talking about the secrets to building a $1 billion vertical SaaS company, and we’re very fortunate to have two executives from leading enterprise software companies who have done this. I was amazed by the app exchange. Actually, two. Matt Garratt: Fantastic.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

ChurnZero

MARCH 31, 2020

Kris Morrison, VP of Customer Success at Interact Software. Jeremy Jeffers from Untapped, an app that allows users to socially share and explore the world of beer with others, shared that as a global company, their internal communications surrounding affected areas was crucial. Jeremy Jeffers, VP of Customer Success at Untappd.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

FastSpring

MARCH 27, 2023

It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” We’re enterprise software for a new category called LearnOps.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Krish Subramanian: We are software engineers by training. Harry Stebbings: All thanks to Lee Fixel for making the intro a long time ago now.

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. If your solution is built to make the world a better place, it naturally extends beyond borders. Solution Demand. Payment Processing and Currency Management. Why not share it?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

MARCH 31, 2022

And as a result of this large concentration of spend, these large cloud vendors have created cloud marketplaces that allow you to take that $158 million of committed spend and actually use it to procure startup solutions and other ISV solutions on their respective marketplaces. AWS’s marketplace has seen 1.5 Rico Mallozzi: Yeah.

Scale 218

Scale Marketplace as a Service Cloud SaaS Payments 218

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Aysling

JULY 29, 2021

They are limiting – they limit the vision and forecasting of company leadership. A PSA system such as Aysling is flexible enough to give you what a spreadsheet cannot. It can handle payments, reporting, HR and freelancer management. Aysling’s vendor management system can help you manage all of your back office operations.

Payment Services 40

Payment Services Payment Features Payments Payment Methods 40

CustomerSuccessBox

JULY 11, 2022

This trip begins for the majority of SaaS products when a user clicks a “cancel subscription” button of some sort. Ask inquiries like: What kind of subscription package did the consumer have? Inquire with your customer success team if the consumer’s actions before canceling their subscription raised any red flags.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. If you lead a hybrid team, our bet is you’ll need the right tools to be successful.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

How SaaS Works

OCTOBER 7, 2019

The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. Introduction The software-as-a-service business model appeals to companies of all sizes from tiny startups to massive Fortune 500 companies. The software product is continuously updated.

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40

ProfitWell

MAY 8, 2020

It means convincing customers to do something—like take a meeting, adopt your solution, see the value you can provide, or be a reference. When revenue is tied directly to recurring monthly payments, any negative experiences that lead to churn have a direct impact on your bottom line. Reminder: Subscription Stimulus Package.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

Neil Patel

DECEMBER 12, 2020

Do you want to start a blog to share your extensive knowledge and thought leadership with the world? As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. Blogging and Content Creation.

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

ProfitWell

AUGUST 26, 2019

Today's Top Subscription News. Zenefits, a cloud-based software for managing human resources, scored a # 10 spot. Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

Intercom, Inc.

MAY 16, 2019

It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Short on time?

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. We abstracted the way a lot of the complexity of payments.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

NOVEMBER 24, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Hawke Media As a Director of Customer Success, you will establish a culture of high performance, accountability, and solutions-oriented thinking. Ensure alignment between CS/BDE teams to support books of business and client partnership growth.

Customer Success 19

Customer Success Payment Services Payment Solutions Software Review 19

OPEXEngine

JANUARY 14, 2020

Public Software Companies. +8%. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster. Since B2B subscription contracts rarely have early termination rights, the revenue is assured.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

SmartKarrot

MARCH 23, 2023

Subscriptions from clients renewed. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. Payment that is competitive. Using a ticketing system, support and troubleshoot any client inquiries and resolves. Demonstrating our SaaS platform online.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

SaaSOptics

MARCH 1, 2022

So, where do point solutions fit into all this? . Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform. For example, in Kenya. It’s not a big deal.”

Scale 170

Scale Sales Recruiting Scaling SaaS Payments 170

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Remember that deploying enterprise software can cost a company millions of dollars, so you must show that your product is worthwhile. Systems and processes are continually being altered, deleted, and revised.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? Buildium's building the best.

Subscription 49

Subscription Payment Features Payments Payment Services 49

Outseta

APRIL 14, 2020

Generally speaking, building a software product—even a minimum viable product—is going to take more effort and time than selling your skills as services. But software products are more scalable and valuable, so if you have the financial runway and the time to start building now is as good a time as any. Their secret?

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. It is if you took LinkedIn, combined it with the app platform from Salesforce, and looked at the domain, which is supply chains. Third parties are developing apps for our platform.

Payment Solutions 152

Payment Solutions Payments Outsourcing Services SaaS Payments 152

Sales Hacker

NOVEMBER 15, 2017

Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. Artificial Intelligence (AI) refers to a system of computers, software, machines and processes that simulate certain aspects of human intelligence such as image perception, voice recognition and reasoning.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SmartKarrot

MAY 29, 2020

Most SaaS companies look to sell their SaaS product such as software, programs, and applications and they want their account managers to establish appropriate relationships with their customers to make the company more profitable. Usually, this is done when there is more renewal of subscriptions. They are not for higher-paid managers.

Management 10

Management Healthcare SaaS Payments Technical Review 10

ProfitWell

SEPTEMBER 9, 2019

Today's Top Subscription News. Subscription Economy Powers Growth. The music business is booming and it’s all thanks to the subscription economy. billion in the first half of the year, driven by growth in subscriptions to streaming services such as Spotify, Apple, and Amazon. It's by Litmus , an email software company.

Payment Solutions 40

Payment Solutions Sales Recruiting Payment Methods Payment Services 40