Zuora

NOVEMBER 30, 2020

Last week I had the opportunity to participate in a great Fortune Executive Leadership Roundtable called “Capitalizing on the Subscription […]. The post Talking Leadership with IBM, Microsoft, and Coursera appeared first on Zuora.

Leadership 64

Leadership Subscription Payment Features 64

Chart Mogul

APRIL 2, 2021

Everything you need to consider before you’re ready to make the Build vs Buy decision for your subscription analytics platform. In this post, we want to share some of that knowledge in order to help companies that are trying to decide whether they should build or buy their subscription analytics software. Further reading.

Subscription 52

Subscription Payment Features Headcount Trends 52

Zuora

APRIL 10, 2019

The Subscribed Institute recently released the Subscription Business Maturity Model. The model is based on more than 1,000 company years of best practice data with decades of personal expertise on subscription business transformation across industries.

Subscription 53

Subscription Payment Features Business Data 53

SaaStr

NOVEMBER 15, 2022

The answer is no –– companies that do fit the metric monolith are still excellent, and these indicators remain helpful for leadership and investors. Large deals, sticky recurring revenue, and high efficiency will always be in style, but now there are more ways to achieve multi-billion dollar outcomes. .

Metrics 238

Metrics Machine Learning Artificial Intelligence Technical Review 238

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Chargebee

DECEMBER 11, 2022

The leadership wanted to understand the ‘why’ of subscriber churn. “If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.” – Executive Vice President (Product Management) An eerie silence engulfed a startup’s board meeting. But, it was […]

Mobile 52

Mobile Subscription Payment Features Revenue 52

Chargebee

OCTOBER 1, 2022

Chargebee ranked #1 in the G2 Fall 2022 report in the categories of Subscription billing, Subscription revenue management, Subscription analytics, Subscription management, and Revenue management. We also scored leader badges for fastest implementation, best customer relationship, and highest user adoption.

Leadership 52

Leadership Subscription Payment Features Revenue 52

SaaStr

MARCH 9, 2022

Some ideas Clayton shared included playing around with your pricing tiers and subscriptions, offering premium services, expanding into adjacent products, trying out transaction-based pricing, monetizing multiple sides of the market, and offering a white-label option for your product. Dominate 1 – 2 vertical markets.

Revenue 254

Revenue Sales Hiring Leadership Scale 254

Zuora

AUGUST 9, 2019

The Zuora platform is powering Small World Social's first ever subscription-based breastfeeding support app connecting health professionals with new moms. The post Breastfeeding app shows subscription opportunity for non-profits appeared first on Zuora.

Subscription 40

Subscription Payment Features Pricing Customer Success 40

Zuora

AUGUST 17, 2019

Zuora CEO Tien Tzuo weighs in on Nike's new subscription service. The post The Sneaker Wars Come to the Subscription Economy appeared first on Zuora.

Subscription 40

Subscription Payment Features Leadership 40

SaaStr

JANUARY 24, 2022

Let’s say you receive a contract from a customer that outlines they will pay you $100 for the monthly subscription with an invoice of terms Net 30. Accrual accounting means you send the invoice for $100 to your customer in January, but will not receive the money until February. And Jason here, I’m going to add a #11.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

SaaStr

NOVEMBER 28, 2022

was pretty simplified, mostly made up of annual or monthly subscriptions. From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. Era 2, SaaS 2.0: Era 3, SaaS 3.0: New service offerings.

Scale 219

Scale Finance Sales Hiring Scaling 219

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Blulogix

FEBRUARY 9, 2024

As companies delve deeper into subscription models and agile monetization platforms , the necessity of integrating disparate processes—from sales and marketing to finance and customer support—becomes unmistakably clear.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

Clouded Judgement

MAY 12, 2023

In business and government, leadership matters! Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4). Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 130

Cloud Government Entrepreneurship Subscription 130

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Subscription Billing Software. What is subscription billing software? Sales or Sales Operations. What are the benefits of integrating with Customer Success software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

DECEMBER 7, 2023

Similarly, the startup leadership are usually the best people to figure out the type of an integration needed between their app and the billing platform. There were hundreds of different plans and countless one-off charges that should have represented prepaid subscriptions and setup fees. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

Zuora

APRIL 26, 2019

More and more companies are turning to the emerging subscription economy, and it could be time for the manufacturing industry to tune in, Zuora CEO Tien Tzuo told CNBC Wednesday. The post CEO of cloud company Zuora: Manufacturers must adopt a subscription model in order to grow appeared first on Zuora.

Subscription 45

Subscription Payment Features Cloud Leadership 45

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. So, they chose to focus on growing fast and achieving industry leadership in their space. Image source).

Subscription 40

Subscription Payment Features Revenue Software Review 40

Zuora

FEBRUARY 28, 2019

The post How to Reframe Your AV Business for the Subscription Economy appeared first on Zuora. “The world as we know it is coming to an end,” Tien Tzuo, founder and CEO at Zuora, told attendees at the 2019 PSNI Supersummit in Atlanta last week.

Subscription 40

Subscription Payment Features Business Leadership 40

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Intercom, Inc.

AUGUST 4, 2020

He brings extensive financial and leadership experience that will help Intercom continue to scale and deliver on our mission to make internet business personal. As Sitecore’s CFO, he played a critical role in its transformation from a perpetual license business to a subscription-based cloud software business.

Scale 132

Scale Leadership Finance Scaling 132

SaaStr

MAY 26, 2021

Everyone wants to be this, and thought leadership is part of the standard vernacular of PR firms and seasoned corporate marketers. Take a look at this example from RevenueCat.com , that they put up almost pre-revenue, on how to deal with the headaches of managing iOS subscriptions. Even on Day 1. But on Day 1?

Outsourcing Services 228

Outsourcing Services Scale Leadership Mobile 228

Intercom, Inc.

DECEMBER 31, 2019

What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. And it’s not just the startups playing this game – Steve Jobs was proudly averse to the notion of subscriptions, and now Apple spends most of its earning calls boasting about the performance of its services division.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Blulogix

FEBRUARY 12, 2024

Strategies for Cultivating a Monetization Mindset Leadership Endorsement: Cultivation begins at the top. Leadership must not only endorse but also actively promote the monetization mindset as a core organizational value.

Innovation 52

Innovation B2B Construction Leadership 52

Sales Hacker

MARCH 1, 2024

This might look like: Community events Campaigns and activations Newsletters Podcasts Thought leadership and other blog content Establish your brand as a valuable, trusted resource that aligns with your product, and encourages your community to follow along by subscribing directly to your content channels.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

SaaSOptics

MAY 5, 2022

I thought about Savage’s experiment this week as I took up my new role as CEO of Maxio—a company that’s rewriting the rules for financial operations and subscription billing. You just need the right equipment, the right knowhow, the right team, and the willingness to be deliberate and mindful about creating the conditions for success.

Scale 98

Scale Technical Review Subscription Payment Features 98

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. About ChurnZero ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn.

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

FastSpring

MARCH 20, 2023

Beyond these two widgets, we’ve also added blocks to provide additional valuable information such as: new product updates, customer stories, thought leadership, developer documentation, and much more. Collect Payments Through ACH Transfers FastSpring now fully supports ACH transactions for all of its sellers.

User Experience 81

User Experience Merchant Services Payment Methods Payments 81

Aysling

JULY 29, 2021

They are limiting – they limit the vision and forecasting of company leadership. It can handle payments, reporting, HR and freelancer management. It does labor tracking, subscription management, service ticketing, workflow automation, billing, and more. And you have greater security.

Payment Services 40

Payment Services Payment Features Payments Payment Methods 40

Natalia Luneva

NOVEMBER 11, 2020

Today I interview Cynthia Del’Aria and we talk about leadership in the SaaS world. Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. The importance of leadership for SaaS companies.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

Intercom, Inc.

OCTOBER 22, 2020

Nate agrees, believing that a great customer experience requires taking a holistic, strategic approach that encompasses a wide range of factors – from strategy and leadership to the voice of the customer, experience engineering, and employee experience. Strategy and leadership. Voice of the customer.

Leadership 218

Leadership AI Scaling Engineering 218

ChurnZero

MARCH 10, 2022

To catch a diverse group of individuals, they’re delivering content through their online community platform, their podcast and their weekly leadership calls. Customer Success Leadership Network. Customer Success Network.

Customer Success 98

Customer Success Leadership Consulting Trends 98

ChurnZero

FEBRUARY 8, 2022

ChurnZero earned a leadership spot specifically due to its powerful client onboarding capabilities that provide Customer Success managers the ability to guide their customers through onboarding, product adoption, renewals, and advocacy successfully, and give 100% visibility into the entire process. For more information, visit www.g2.com

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Sage Intacct

JUNE 14, 2022

If you’re a SaaS finance leader, your churn rate (the number of subscription cancellations you receive over a given period) is one of your most valuable performance SaaS metrics to track and improve.

Churn 145

Churn Retention Revenue Finance 145

SmartKarrot

NOVEMBER 24, 2021

Subscription model, membership economy, consumption-based model. As per Deloitte , 8 out of 10 subscription companies are maintaining their customer base or growing their customer base in the pandemic. Today, businesses in the subscription economy have moved from selling one-off products to customers. Like what you are reading?

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Is something very important because when we think about simplicity, you don’t want to present an invoice every time they want additional help.

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133