SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business.

VP of Engineering 268

VP of Engineering Scale Marketing Benchmarks 268

SaaStr

JANUARY 13, 2021

We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. And a huge investment in R&D since inception. In fact, Atlassian sees Free as its key engine of growth for the next decade.

VP of Engineering 315

VP of Engineering Scale Enterprise Branding 315

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

JULY 15, 2022

Jason Lemkin: Yeah, I think if you ask how applicable is SEO, programmable is maybe a different question, but I tell you every single SaaS company I have invested in or worked with that has made a commitment to building at least one high quality piece of content per week has seen significant ROI from SEO over a period of months or a year.

Scale 286

Scale Outsourcing Services Sales Hiring VP of Engineering 286

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 286

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 286

SaaStr

JUNE 15, 2020

These virtual live forums will encourage SaaS product builders, engineers, entrepreneurs, and tech leaders to openly engage with spotlight speakers to get all their SaaS questions answered in real-time. Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies.

VP of Engineering 143

VP of Engineering Marketplace as a Service Scale SaaS 143

Neil Patel

JANUARY 18, 2023

There’s not enough budget to invest in video. Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table.

VP of Engineering 136

VP of Engineering AI Search Engineering Social Media 136

Intercom, Inc.

JUNE 7, 2018

Sean: I stumbled into online marketing in 19996 because I had invested in a friend’s online gaming company. When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation. This wasn’t just a line item on a goals sheet; it was written into Sean’s contract.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

JANUARY 8, 2021

Based on our recent Customer Success Leadership Study (releasing early January 2021), 54% of survey respondents have a Chief Customer Officer (CCO) or Vice President (VP) of Customer Success as their highest Customer Success leadership position within their SaaS organization. Staci Satterwhite, Chief Customer Officer, Khoros.

VP of Engineering 98

VP of Engineering Customer Success Scale Healthcare 98

SaaStr

JULY 10, 2021

How can you recognize that a VP is great, not just good? As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! This session is particularly fun to look back on. And for good reason. Which role should you hire for first?

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

User Pilot

JANUARY 14, 2024

A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. Dev Ittycheria – President and CEO of MongoDB. I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. This was certainly one of them.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Intercom, Inc.

NOVEMBER 14, 2019

That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Your connection to your users is the gasoline that fuels the engine of your business. Listen to the full episode above or check out Kayti’s key takeaways below.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Buffer Resources

DECEMBER 14, 2022

Or at least that’s what the Senior Vice President of Google thinks , as the company shared in July that TikTok is becoming more like a search engine, especially among Gen Z. In-app look at some of TikTok’s SEO features Why is TikTok SEO worth investing in? Watch out Google: TikTok is coming for your crown!

VP of Engineering 139

VP of Engineering Social Media Engineering Engagement 139

Sales Hacker

NOVEMBER 24, 2023

Experience is gained over time, and each unfamiliar task is an opportunity for growth.” – Maryna Hradovich (Vice President of Revenue at Semrush ) #5 “ Prioritize career opportunities where you are learning hard skills and have a say in the decision-making process. Happy Thanksgiving weekend to all those in the USA!

VP of Engineering 110

VP of Engineering Outsourced Development Scale Generative AI 110

ChurnZero

MARCH 31, 2023

Here are 11 statistics, quotes and quips that make the case for investing in Customer Success teams. The purpose of a Customer Success team is to help a company’s customers get the most value out of its product. The hypothesis is, if a customer maximizes the obtainable value, they will remain loyal and spend more with the company.

Customer Success 98

Customer Success VP of Engineering Investment Benchmarks 98

OpenView Labs

NOVEMBER 18, 2021

There are three simple traits we continuously see separate the “haves” from the “have nots” in the B2B SaaS landscape,” said Sean Fanning , Vice President at OpenView. “It According to the findings, the best-performing companies are driving outsized spending on R&D, which ties directly to PLG. In fact, PLG companies generate 1.7x

VP of Engineering 96

VP of Engineering Benchmarks Sales Hiring B2B 96

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 154

Retention VP of Engineering Sales Hiring Scale 154

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. I love the guy. Hayden, welcome.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

Intercom, Inc.

OCTOBER 15, 2020

Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. There’s a lot of nuance in what people say and how they say it.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Intercom, Inc.

APRIL 25, 2019

As the Senior Vice President of Sales for Pipedrive , she’s currently responsible for building nimble sales teams who drive sustainable revenue. Hiring is one of the biggest areas of investment in your business, so it’s essential to go to great lengths to recruit (and keep) happy employees.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

Intercom, Inc.

OCTOBER 1, 2020

I’m joined, as ever, by our Senior Vice President of Product, Mr. Paul Adams. On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

I’m joined, as ever, by our Senior Vice President of Product, Mr. Paul Adams. On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Andreessen Horowitz

AUGUST 30, 2023

Cromwell, Teldar Paper has 33 different vice presidents, each earning over 200 thousand dollars a year. One thing I do know is that our paper company lost 110 million dollars last year, and I’ll bet that half of that was spent in all the paperwork going back and forth between all these vice presidents.”

VP of Engineering 91

VP of Engineering AI Payment Methods Merchant Services 91

Chart Mogul

FEBRUARY 13, 2025

It often means investing a lot of time and money without certainty that it will pay off. It often means investing a lot of time and money without certainty that it will pay off. It often means investing a lot of time and money without certainty that it will pay off. Source: The SaaS Growth Report.

Scale 52

Scale VP of Engineering Sales Hiring Startup 52

Neil Patel

FEBRUARY 4, 2021

He has been recognized as a top 100 entrepreneur under 30 by President Obama and a top 100 entrepreneur under 35 by the United Nations. My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Below is more information about our agencies, as gathered by one of our writers. NP Digital.

VP of Engineering 137

VP of Engineering Marketing Marketplace as a Service Social Media 137

FastSpring

JANUARY 26, 2024

Why Customer Success Is a Great Investment Customer success is more than just an arm of or partner to customer support — it can have a huge positive impact on ARR, product value, and marketing. Customer success shifts collaboration from plotting where the customer needs to get to, to collaborating on the front side of utilization.

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

Andreessen Horowitz

FEBRUARY 13, 2024

Josh Clemente, cofounder and president of Levels, joins Vijay Pande, founding general partner, and Daisy Wolf, investment partner at a16z Bio + Health. In this episode, engineer-turned-entrepreneur Josh charts his journey from SpaceX and Hyperloop to cofounding metabolic health-focused company Levels.

VP of Engineering 83

VP of Engineering Metrics Healthcare AI 83

Sales Hacker

MARCH 1, 2018

With the average tenure of a VP of Sales, dwindling, this coaching series is bound to give you a competitive edge. . This is part one of a five-part series to help you develop the sales coaching approach that’s guaranteed to make you an unstoppable sales leader! In the past, all you had to do was chase down your number.

VP of Engineering 110

VP of Engineering Underperforming Technical Team Sales Hiring Sales 110

SaaStr

MAY 28, 2019

Director of Customer Engagement, Leslie Lee, Salesforce VP of Community Erica Kuhl and Slack Developer Marketing Manager Elizabeth Kinsey for a session on building communities. Director of Customer Engagement @ Atlassian, Erica Kuhl, VP of Community @ Salesforce. Join Derek Anderson, Co-Founder of Bevy alongside Atlassian Sr.

VP of Engineering 227

VP of Engineering Scale Branding Engagement 227

Intercom, Inc.

NOVEMBER 17, 2022

She moved to the US after finishing her engineering degree and worked her way up the ladder, building mobile products across companies such as Reuters and Bloomberg. Today’s guest has been bootstrapping for most of her life. Growing up in Romania, Alina built her first company even before enrolling in high school to help pay for her studies.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. “Why

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

ChurnZero

FEBRUARY 1, 2019

Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian. As Senior Vice President and Chief Customer Officer, Chris Collins drives key initiatives that accelerate Customer Success across Ellucian’s portfolio and serves as a champion and advocate for customers at every step on their Ellucian journey.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53