SaaStr

NOVEMBER 25, 2022

Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Marketplace partners. Making a robust ecosystem.

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

FastSpring

JANUARY 23, 2025

How selling an investment business is very different from getting VC funding. Podcast Full Interview: Audio Listen online or find it on more podcast services. So it’s a marketplace, it’s a platform. Jump to video. | Jump to transcript. And they buy those assets much like buyers and investors buy any other asset.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

SaaStr

MARCH 30, 2022

It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. Investing in a Product-Led Model. Invest heavily in R&D for the most successful product-led growth. In this session, Boast.AI Learn from others.

Scale 274

Scale Sales Hiring Marketplace as a Service Construction 274

SaaStr

APRIL 14, 2020

In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. Invest in the top tools for your sales team. Surprisingly, our research suggests that sellers over-invest in building “trust” with buyers. Client services – 22%.

Technical Review 315

Technical Review Marketplace as a Service Construction Software Review 315

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. from Astella Investimentos, Spectra Investments and others. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . Funding to Date : $6.6M Funding to Date : $7.5M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

JUNE 15, 2020

— Topic: “The Essential Companies SaaS Relies On” The software-as-a-service marketplace is rapidly growing year after year! He was named by BusinessInsider to “The 32 Most Powerful People in Business Technology.”. Do you know what companies the SaaS industry is increasingly relying on?

VP of Engineering 144

VP of Engineering Marketplace as a Service Scale SaaS 144

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. His first career steps were at Seer Technologies and Monitor Company in the 1990s. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. He will be the chairperson at SaaStock LatAm.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

AUGUST 29, 2022

But when you’re in the throes of putting it together, it’s challenging to track the countless workstreams, investments, and partnerships involved – not to mention bringing all these pieces into alignment. How should marketing, sales, and product all work together? Sign up for these sessions and hundreds more HERE.

Scale 284

Scale Sales Hiring Marketplace as a Service B2B 284

Payrix

JANUARY 28, 2025

Technological evolution : The foundations laid in recent years are expected to yield transformative advancements in Embedded Finance and platform regulation. However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Technical Review 223

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 223

Neil Patel

NOVEMBER 9, 2020

That’s an expensive mistake if you make the wrong investment. From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. Instead, larger tech companies like Twitter and Pinterest are making investments in small startups.

Technical Review 145

Technical Review Payment Methods Acquisition Development Team Review 145

SaaStr

JULY 22, 2019

And through that, we’re going to instrument, measure and improve the internet through the deployment of our technology. We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. We didn’t ever have an on-prem solution.

Scale 231

Scale Scaling Sales Hiring Underperforming Technical Team 231

Clouded Judgement

JANUARY 26, 2024

For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. We have a long track record of commercializing breakthrough technologies.

Cloud 170

Cloud Marketplace as a Service AI Payment Features 170

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 244

Software Review Scale Technical Review SaaS 244

Casey Accidental

OCTOBER 18, 2021

Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines. Building a consumer marketplace to drive incremental ticket sales to event creators. The core self-service business was growing steadily at significant scale and was profitable.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Blulogix

DECEMBER 26, 2024

Managed Service Providers (MSPs) are at the forefront of this evolution, leveraging recurring revenue models to build deeper customer relationships and drive growth. To thrive in this environment, MSPs must be willing to embrace change, leverage new technologies, and evolve their monetization strategies to stay ahead of the competition.

Payments 52

Payments Payment Features Payment Services Scale 52

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 64

Marketplace as a Service Cloud Scale VP of Engineering 64

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

Tom Tunguz

JANUARY 2, 2016

Which of the 16 major start of categories in information technology will reap disproportionate share of investment dollars in 2016? The chart above contrasts the pace of investment across the two markets by sector measured by % of total dollars invested anually. Marketplaces have rocketed from a 2.5%

Startup 113

Startup Marketplace as a Service Social Media Advertising 113

Natalia Luneva

APRIL 24, 2025

PayFac as a Service lets companies add payment processing to their platforms. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

BetterCloud

MARCH 17, 2025

Get ready to turn those monthly charges into strategic investments that fuel your business growth. SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. We had built this technology where there are masses of networks of people, all location-based, and there were certain needs. They were able to utilize our technology in times of disaster relief and disaster recovery.

Scale 145

Scale Marketplace as a Service Sales Recruiting Scaling 145

ChurnZero

FEBRUARY 8, 2022

This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers. Our customers’ performance and satisfaction are what motivate us to deliver the best possible software and service,” says Abby Hammer, chief customer officer of ChurnZero. “The

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Payrix

JANUARY 30, 2024

So we provide an all-in-one software platform with everything they need to focus on running their storage facility as opposed to being a technology expert. Durrett explained that Storable is the culmination of several best-in-class acquisitions, including multiple software companies, a marketplace company, and a couple of insurance companies.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

Neil Patel

NOVEMBER 4, 2020

You need excellent marketing strategies unique to Amazon’s marketplace. Most of these ranked agencies offer the same services or only have Amazon marketing as one of their numerous services. Only 3% of online shoppers who search for goods and services on Amazon go on to shop elsewhere. So, with over 2.5 The only problem?

Social Media 143

Social Media Marketing Marketplace as a Service Outsourced Development 143

Tom Tunguz

AUGUST 2, 2016

Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. With customers coming to their (virtual) doorstep, these cloud companies are free to scale at their own pace, expanding sales and their reach in the marketplace.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

Buffer Resources

OCTOBER 19, 2023

I had spent the previous 15 years running my own local lawn care company, and I knew from experience both how difficult it was for a homeowner to get a reliable lawn mowing service and how challenging it was to make a living mowing yards. I felt a technology platform could solve this problem for both sides of the marketplace.

Strategy 128

Strategy Marketplace as a Service Social Media Investment 128

Blulogix

DECEMBER 13, 2024

For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth. Traditional billing systems, which often provide limited insights into customer activity, are no longer sufficient in a highly competitive marketplace.

Payments 97

Payments Payment Services Marketplace as a Service Payment Solutions 97

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. Embedded Insurance Embedded insurance allows customers to purchase insurance for products or services at the point of sale.

Payments 88

Payments Payment Methods Merchant Services Finance 88

How To Buy Saas

APRIL 19, 2024

In recent years, Software as a Service (SaaS) has revolutionized the way businesses operate, offering scalable solutions accessible over the internet. Evolution of Marketplaces Marketplaces have long served as platforms connecting buyers and sellers, facilitating transactions across various industries.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Sales Hacker

MARCH 7, 2022

Those relationships are even more interdependent as companies gain transparency into buying and selling activities through technology. Influenced by their experiences with consumer marketplaces and leaning into their own technological comfort zones – buyers are more than capable of finding information on their own.

Technical Review 106

Technical Review Sales Marketplace as a Service Banking 106

Intercom, Inc.

JANUARY 16, 2020

The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. Andrey explains why embracing the professional services sector in a unique way has paid dividends. So what was the spur for you to make that move? So our platform is also built for them to use.

Consulting 250

Consulting Marketplace as a Service Scale Development 250

ChurnZero

MAY 17, 2022

EY, TrustRadius, G2, SIIA CODiE, and APPEALIE have recognized ChurnZero’s platform, team, and customers in areas ranging from technological innovation and customer success services to the strategic vision of its senior leaders. ChurnZero has quickly become one of Washington, D.C.’s For more information visit [link].

Marketplace as a Service 98

Marketplace as a Service Technical Review Headcount Software Review 98

FastSpring

APRIL 13, 2023

Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. The technology is there — the power of computing to actually harness that value. How do buyers of the technology want to feel about that brand?” Experience is the keyword here.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147