Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. This is why there are many choices when it comes to potential VP candidates.

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SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

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VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 293

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

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SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Episode 573 of the podcast is an excerpt from the recording, and you can find the full transcript below. Jason Lemkin: Hey everybody. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. It was packed.

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Scale Outsourcing Services Sales Hiring VP of Engineering 293

Valuize Consulting

DECEMBER 7, 2021

To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson. Level Up Your Customer Success Organization.

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Intercom, Inc.

JUNE 7, 2018

When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation. This wasn’t just a line item on a goals sheet; it was written into Sean’s contract. Where Dropbox went from there is well documented. If you enjoy the conversation, check out more episodes.

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User Pilot

JANUARY 14, 2024

A degree in business, marketing, computer science, engineering, and data science can give you the foundation for a typical career path in product management. The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business.

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Sales Hacker

NOVEMBER 24, 2023

Experience is gained over time, and each unfamiliar task is an opportunity for growth.” – Maryna Hradovich (Vice President of Revenue at Semrush ) #5 “ Prioritize career opportunities where you are learning hard skills and have a say in the decision-making process. Happy Thanksgiving weekend to all those in the USA!

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Intercom, Inc.

MARCH 25, 2021

This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. Jeanne is one of the leading voices on customer-centric leadership. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be?

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Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

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VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

OCTOBER 15, 2020

Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. There’s a lot of nuance in what people say and how they say it.

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Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

FastSpring

FEBRUARY 22, 2019

A: I’m the VP of People & Culture at FastSpring. My background is actually in engineering & document control and my first job was at an aerospace company. The plan from the beginning was to have me come on board and manage the engineering doc and data function while also helping to facilitate payroll, facilities, and HR.

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SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

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Retention VP of Engineering Sales Hiring Scale 155

IT World

FEBRUARY 17, 2022

The more we resemble our customers, the better we can meet their needs,” says Josh Tyler, the company’s executive vice president of engineering. It tweaked its interview and candidate evaluation processes to make sure they were “consistent, fair, bias-free, and accurate,” Tyler says.

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Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke.

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ChurnZero

DECEMBER 14, 2022

The entries we received were outstanding, exemplifying the power of CS as a revenue-driving growth engine for SaaS and subscription businesses, and the potential of Customer Success software to fuel standout results. “Our We were also hearing from some clients that they wanted more guidance throughout onboarding, as well as more training.”

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VP of Engineering Customer Success Scale Onboarding 98

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

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Scale Artificial Intelligence Healthcare Technical Review 223

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Or, even better, eliminating them altogether.

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VP of Engineering Pricing Technical Advisors Technical Review 138

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups). Professional moderation.

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SaaS Payments Payment Solutions Merchant Services Software Review 148

Intercom, Inc.

DECEMBER 20, 2022

Catherine Blackmore , Global Vice President of Customer Success and Renewals at Oracle. Catherine Blackmore , Global Vice President of Customer Success and Renewals at Oracle. In this wrap-up of the year’s best bits, you’ll hear from: Paul Adams , Chief Product Officer at Intercom. Yamini Rangan , CEO at Hubspot.

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VP of Engineering Technical Review Software Review Scale 118

FastSpring

JANUARY 26, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level. And much more!

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CustomerSuccessBox

JUNE 8, 2021

TL;DR: Customer success is one of the top 10 fields for employment in the tech sector and the Most Customer success departments have different structures to suit each of their unique requirements consisting of a Vice president of Customer Success or Chief Customer success officer, Director of Customer Success and Customer success managers.

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Sales Hacker

NOVEMBER 2, 2020

When does that ever go ever well in a job interview? “ What are you looking to get out of this job? ”. “ A paycheck. ”. The same goes for negotiating a raise. “ I want more money ” is never a good response to “ Why should we give you a raise? ”. What We Asked the Sales Hacker Community. Have you successfully negotiated a raise?

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Sales Hacker

APRIL 8, 2019

This week on the Sales Hacker podcast, we interview Rob Jeppsen , CEO of Xvoyant and host of the Sales Leadership Podcast. Before forming Xvoyant around three years ago, he worked at HireVue as senior vice president and general manager. If you missed episode 51, check it out here: Approach Sales with Gap Selling w/ Keenan.

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Valuize Consulting

AUGUST 2, 2021

At that time, Splunk was undergoing a powerful shift; they wanted to take the outcomes and value that Sales Engineers prescribed in Pre-sales and apply that same mentality to drive a better customer experience in the Post-sales via Customer Success. Proving The Power of Customer Success.

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Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. How experience as a sales engineer can play into your role as a sales leader. Today, we’ve got Kevin Egan, the Vice President of North American Sales at Slack. What You’ll Learn. Kevin’s rep productivity model.

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Sales Hacker

DECEMBER 1, 2020

After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Now, before we get to the interview, we have sponsors and you need to hear about them. Show Agenda and Timestamps. Show Introduction [00:01]. Who is Jake Sorofman and what is MetaCX?[2:00]. The role of branding in marketing [19:27].

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User Pilot

JULY 17, 2024

Their responsibilities include collaborating with engineering, design, and marketing teams , creating user stories, and ensuring product features align with user expectations and business goals. They focus on understanding customer needs, analyzing market trends, and aiding in developing and improving product features.

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Chart Mogul

MARCH 10, 2023

Esben Friis-Jensen, Co-Founder at Userflow , Nicholas Mills, President at Pitch , and Seth DeHart, Advisor at PointNine , joined our panel discussion hosted by Sara Archer, VP of Sales at ChartMogul. – Nicholas Mills, President, Pitch The shift to subscription-based models has changed how a company operates.

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Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. He’s responsible for leading all aspects of the company’s customer facing technical resources across sales, engineering, technical account management, professional services, and support engineering. We’re on iTunes.

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User Pilot

JUNE 17, 2024

The product analysis career path starts with the entry-level role of a junior or intern product analyst, which proceeds to Lead product analyst and goes as high as the Vice president of Product role. Whether you’re a seasoned professional or new to the field, understanding the nuances of product analysis is essential for success.

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User Pilot

JUNE 27, 2024

The product analysis career path starts with the entry-level role of a junior or intern product analyst, which proceeds to Lead product analyst and goes as high as the Vice president of Product role. There is an estimated additional pay of $17,821, depending on your position and where you are working. What does a product analyst do?

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Mucker Capital

OCTOBER 22, 2018

Kim now serves as CEO and head of product, and Lee as president and head of business. Lee, who was then serving as vice president of CounterPoint Capital Partners, began doing some research after Kim’s pitch. “I Kim said he knew the time was right to enter the market. “I That’s kind of how the idea started.

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Payment Services VP of Engineering Interviewing Payment Solutions 40

Sales Hacker

APRIL 16, 2018

How to develop a sophisticated sales recruiting engine. Most recently, she was Executive Vice President reporting to the CEO at Axiom Law, responsible for North America Business, including global marketing and sales strategy. What You’ll Learn. Why your CFO shouldn’t own the revenue model. It’s your host, Sam Jacobs.

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User Pilot

JUNE 30, 2024

Vice President of Product Management. However, having a bachelor’s degree in fields such as computer science, engineering, data, business, or some related field is beneficial. Embarking on a career as a product owner involves a combination of education, skills development, and practical experience. Product Owner.

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User Pilot

JUNE 30, 2024

Vice President of Product. Embarking on a career as a product analyst involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. Product Analyst. Senior Product Analyst.

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User Pilot

JULY 20, 2024

Cross-functional collaboration : Work closely with engineering, design, and marketing teams to ensure seamless product development and launch processes. Embarking on a career as an associate product manager involves a combination of education, skills development, and practical experience. Looking into tools for associate product managers?

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