Tom Tunguz

FEBRUARY 26, 2019

Last week, the dynamic Harry Stebbings and I recorded episode 213 of the Saastr podcast , where we discussed the learnings from the free trial survey in a bit more detail. Harry’s a wonderful interviewer, and moves effortlessly from topic to topic. Many of the startups I work with use machine learning successfully.

Machine Learning 171

Machine Learning Artificial Intelligence Interviewing Pricing 171

Intercom, Inc.

MAY 20, 2021

So, with that in mind I’d like to share a compilation of some of my favorite guests, hosts, and interviews from my time here. When we released Resolution Bot early last year, we recorded this fascinating conversation between our co-founder Ciaran Lee and our Director of Machine Learning, Fergal Reid.

Machine Learning 211

Machine Learning Artificial Intelligence Innovation Interviewing 211

SaaStr

NOVEMBER 8, 2022

Some companies have a recruiting team and a separate talent sourcing team to identify candidates for initial phone interviews, while others have hiring managers in charge of the end-to-end talent acquisition process. Like customer acquisition, talent acquisition is focused on recruiting. Stage 2: Employee Onboarding . Phase 1: Hiring .

Underperforming Technical Team 205

Underperforming Technical Team Technical Review Acquisition Company Culture 205

User Pilot

MARCH 25, 2024

Get more in-depth insights into user sentiment with interviews You can also collect data using customer interviews. For example, after a customer completes a feedback form , you can invite them to an interview by triggering an in-app modal , giving them a chance to elaborate more on their experience. Brand24 dashboard.

Social Media 83

Social Media Software Review Technical Review Machine Learning 83

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. I’m very bullish on AI and machine learning.

ChatGPT 279

ChatGPT Artificial Intelligence Technical Review Machine Learning 279

SaaStr

MAY 16, 2022

MaestroQA can trace its origins back to Prathipati’s professor at Penn State, who wrote a paper about using machine learning algorithms to analyze website data to predict certain actions. When I interview a first-time founder, they talk about the product. Result: Low pipeline generation.

Machine Learning 199

Machine Learning Artificial Intelligence Interviewing Strategy 199

SaaStr

MARCH 5, 2021

The tech involves cameras and devices that detect evidence, decode it with machine learning and deliver it into the right hands. When Garrett interviewed Alex, his challenge was to hire 30 reps within the first 30 days. Do many, many interview rounds. It solves 30-40 crimes an hour nationwide.

Sales Recruiting 166

Sales Recruiting Sales Hiring Scale Sales 166

Andreessen Horowitz

JUNE 22, 2022

In this interview, she shares some of the challenges with creating accurate machine learning. She was also a Professor in the Computer Science department at Stanford University before making a mid-career transition to co-found Coursera.

Machine Learning 73

Machine Learning Artificial Intelligence Interviewing 73

User Pilot

APRIL 15, 2024

TL;DR Customer insights AI are insights generated from user behavior data and feedback by AI and machine learning tools. Customer insights AI refers to the use of artificial intelligence and machine learning technologies to analyze customer data and extract actionable insights into customer behaviors, preferences , and pain points.

AI Search 97

AI Search AI Artificial Intelligence Machine Learning 97

Tom Tunguz

APRIL 4, 2016

The Future of Machine Intelligence is a free collection of 10 interviews machine learning experts filed by David Beyer. The interviews explain exactly where we are with the state-of-the-art, the challenges to advanced machine learning, and some of the applications.

Artificial Intelligence 100

Artificial Intelligence Machine Learning Interviewing Development 100

Tom Tunguz

JANUARY 12, 2021

I was expecting questions a candidate might be asked in a consulting interview. He concludes with a debate on intelligent machines and machine learning. Part memoir, other times, a mathematics lecture on information theory, and yet others a book on life philosophy. How many ping pong balls fit into a 747?

Engineering 154

Engineering Machine Learning Artificial Intelligence Consulting 154

SaaStr

APRIL 10, 2020

Below, we’ve shared the transcript of Harry’s interview with Bhavin. Moveworks came about through a very deliberate process, a process by the four of us founders to understand where we could use machine learning in a very useful and impactful way in the enterprise. They could talk to a bot about who they were interviewing, etc.

Machine Learning 174

Machine Learning Artificial Intelligence Systems Review AI Search 174

Andreessen Horowitz

SEPTEMBER 18, 2023

We also describe which use cases are more conducive to the application of generative AI in the form of large language models (LLMs) versus traditional machine learning (ML).

Healthcare 136

Healthcare AI Artificial Intelligence Payment Solutions 136

User Pilot

AUGUST 15, 2022

You can conduct user interviews and start the Voice of the Customer (VoC) program to understand customer attitudes in detail toward your product. Some advanced systems utilize powerful machine learning algorithms. People convey their emotions in a variety of ways, making it preferable to employ machine learning over lexicons.

Artificial Intelligence 87

Artificial Intelligence Software Review Data Systems Review 87

Valuize Consulting

AUGUST 6, 2021

Data is definitely a major pillar of Customer Success, but I think that a lot of folks hear the word data and think of data with a capital D: quantitative metrics coming out of systems, AI and machine learning. But in reality, every single interaction that we have with our customers is a unique data point.

Scale 52

Scale Customer Success Interviewing Scaling 52

Sales Hacker

DECEMBER 18, 2019

2: AI & machine learning will become more than just a buzzword. The post 6 Sales Tech Trends to Watch in 2020 (Based on Interviews with 250+ Vendors) appeared first on Sales Hacker. 2020 will be the year of acquisitions in sales tech. As a result, you may find your tech stack shrinking in 2020. #2:

Artificial Intelligence 52

Artificial Intelligence Interviewing Trends Sales 52

Intercom, Inc.

MAY 5, 2020

Below, you’ll find a collection of articles and interviews that tease out the dynamics of ecosystems, platforms and partnerships. In this fascinating interview with our Director of Content John Collins, the head of Salesforce Incubator Mike Kreaden gives a deep dive on the evolution of one of the most successful platforms in SaaS. ?

Marketplace as a Service 171

Marketplace as a Service Transportation Machine Learning Artificial Intelligence 171

How To Buy Saas

APRIL 29, 2024

By automating tasks, personalizing experiences, and ensuring better integration across platforms, machine learning and artificial intelligence will provide more modernized information management. There must be more than a central repository to hold content (in some circumstances, even that presents a challenge).

Artificial Intelligence 52

Artificial Intelligence Blockchain Management Systems Review 52

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Interview existing customers Another good way to identify emerging market gaps is by interviewing your customers. Spotting market gaps: interview invite.

Underperforming Technical Team 84

Underperforming Technical Team Marketing Market Research Outsourced Development 84

User Pilot

OCTOBER 20, 2023

Apart from customer interviews and in-app surveys , they will have to rely even more heavily on user behavior analytics to identify customer needs accurately. 92% of PMs interviewed for the recent Airfocus report believe that AI will have a long-lasting effect on their work. Funnel analysis in Userpilot.

Trends 94

Trends Artificial Intelligence Management AI 94

InsightSquared

JUNE 15, 2021

Now available, InsightSquared for Bullhorn delivers best-in-class activity reporting, dashboards and machine-learning insights to drive more placements and revenue . InsightSquared Unveils Predictive Analytics and Activity Reporting for Staffing Industry. Request a demo of the new InsightSquared for Bullhorn.

Machine Learning 62

Machine Learning Artificial Intelligence Consulting Interviewing 62

SaaStr

JULY 2, 2020

Below, we’ve shared the transcript of Harry’s interview with Kurt. Kurt Muehmel: I joined, started interviewing with them. In the second interview with Dataiku, I think I picked up that they were interviewing me for a sales position. Harry Stebbings. Kurt Muehmel. And I said, “Hey, I’m sorry, guys.

Outsourced Development 275

Outsourced Development Sales Hiring Scale Technical Advisors 275

OPEXEngine

JANUARY 10, 2023

Financial departments I think are going to take a bigger leap into digital transformation through automation in the new year,” Herald said in a recent interview. Meanwhile, 48% of finance leaders pointed to financial reporting as the top use case for implementing artificial intelligence (AI) and machine learning, the study found.

Artificial Intelligence 52

Artificial Intelligence Finance Machine Learning Interviewing 52

SaaStr

APRIL 7, 2022

Any one employee, and you’re required to have at least three interviews, can say no and there’s no exceptions asked. What we’re learning though in the business of digital workers, that what we do is that we’re actually becoming the fastest path to AI, so there’s an exposed API.

Sales Hiring 247

Sales Hiring Scale Sales Recruiting Outsourcing Services 247

User Pilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Conduct customer interviews for valuable insights Having your customer support or success representatives conduct follow-up interviews is the next logical step in customer feedback analysis.

Artificial Intelligence 52

Artificial Intelligence Social Media Software Review Technical Review 52

User Pilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. User interviews : User interviews and focus groups are not as easy to execute as surveys, but they offer detailed, qualitative feedback. Qualtrics customer sentiment analysis.

AI Search 75

AI Search Social Media Cross-platform App Design (Application) Systems Review 75

IT World

FEBRUARY 12, 2019

Ruchir Puri, CTO and chief architect for IBM Watson, said this was driven by customer demand for machine learning solutions that could be run where customer data already resides, typically a multicloud or hybrid cloud environment ( see related interview ). To read this article in full, please click here

CTO 66

CTO Machine Learning Artificial Intelligence AI 66

IT World

FEBRUARY 12, 2019

Ruchir Puri, CTO and chief architect for IBM Watson, said this was driven by customer demand for machine learning solutions that could be run where customer data already resides, typically a multicloud or hybrid cloud environment ( see related interview ). To read this article in full, please click here

CTO 64

CTO Machine Learning Artificial Intelligence AI 64

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. apply natural language processing (NLP), artificial intelligence and machine learning (AI/ML) to mine signals hiding in plain sight. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Scale 98

How To Buy Saas

SEPTEMBER 28, 2023

By automating routine tasks such as resume parsing, candidate screening, and interview scheduling, it frees up valuable time for recruiters to focus on what truly matters – building meaningful relationships with candidates and clients. ATS ensures that no potential candidate is overlooked.

Systems Review 40

Systems Review Software Review Acquisition Technical Review 40

Neil Patel

JANUARY 21, 2022

Qualitative vs. quantitative: Unstructured data tends to be qualitative—social media interactions, interviews, images, etc. To get insights from this data, we need advanced technology like machine learning and natural language processing. Think about how driverless cars learn to navigate the roads. It’s complicated stuff!

Data 141

Data Machine Learning Artificial Intelligence Engineering 141

Unbounce

JUNE 23, 2020

Enter value-based pricing , which is all about understanding the quantifiable benefit of a product to the market (usually through a ton of research and customer interviews) and setting a price based on that value. The trouble is these pricing models don’t have anything to do with the benefit you’re getting from the product.

Pricing 120

Pricing Scale Machine Learning Artificial Intelligence 120

Stax

MAY 30, 2024

For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers. It can also mean making incremental changes and introducing important improvements to your existing product.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

JULY 18, 2023

The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. Interview preparation template. They oversee the development, design, and delivery of the product and its further growth.

Management 79

Management Artificial Intelligence AI Market Research 79

Neil Patel

JANUARY 29, 2021

RankBrain is a machine learning-based algorithm that helps Google process search results and provides users with the most relevant search results. RankBrain, DeepMind, machine learning, and natural language processing help Google get a deeper understanding of context. How Can You Optimize for Passage Indexing?

AI Search 132

AI Search Machine Learning Artificial Intelligence Engineering 132

Mucker Capital

OCTOBER 22, 2018

We want to use more machine learning and artificial intelligence to pick the best users for trials, and we want to build more on our back end. That’s another thing with this generation — they get an iPhone or an iPad from their kids, and they have no idea at first how to use an iPad or iPhone and also don’t know what apps to use.

Artificial Intelligence 40

Artificial Intelligence Interviewing Scale Machine Learning 40

Intercom, Inc.

AUGUST 31, 2022

If you need help scaling your support team and driving conversions on social media, get in touch with Chatdesk to learn more about their machine-learning-powered solution. After all, which do you trust better: a branded, highly-produced ad or someone you follow and trust sharing their opinions about a product they like?

Social Media 118

Social Media Engagement Scale Branding 118