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24 Predictions for SaaS in 2024

Chart Mogul

Just like machine learning before it disappeared in the background, AI will soon be so ubiquitous that it’s no longer a differentiator. Chatbots and virtual assistants using natural language processing and machine learning will become the norm for things like customer support. In a better way too.”

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Pricing Transformations in 2020

OpenView Labs

Causal modeling and prediction systems are improving rapidly, driven by machine learning and related technologies. This is already the norm for infrastructure software products and tools like Atlassian, GitHub, GitLab, AWS and so on. The other direction will be performance-based, or outcome-based, pricing.

Pricing 54
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PODCAST 78: What this Google Exec Wants You to Know About Success w/ Alison Wagonfeld of Google Cloud

Sales Hacker

Now, without further ado, my interview with Alison Wagonfeld, CMO of Google Cloud. Great interview with Alison Wagonfeld. Outreach has your back. About Alison Wagonfeld and Google Cloud. Sam Jacobs: We are honored and excited today to have a very special guest. And increasingly, Google Cloud is really expanding globally on that front.

Cloud 44
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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be.

Scale 151
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Top 30 SaaS Companies in India

SmartKarrot

This company uses IoT and machine learning to help businesses run more smoothly. Talview offers various services including talent acquisition, online assessments, asynchronous and live video interviews, talent management, remote proctoring, behavioral insights, recruitment marketing, and more. Capillary Technologies.

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The Sendgrid Journey: Scaling From Growth Stage to $2B Acquisition in 4 Years (Video + Transcript)

SaaStr

Well, you guys have probably all read Sameer’s bio and his resume and heard about the SendGrid Twilio journey, but I think the reason why I wanted to do this interview with him is because there’s some things that people don’t know about Sameer, which I think are interesting to note. Anna Khan: Awesome.

Scale 125