FastSpring

DECEMBER 19, 2019

What is most exciting to me about this milestone is that it enables us to reinvest in innovation to further our customers’ success. This is why we’re committed to continually develop new and innovative tools that help software companies successfully transition to a subscription-based business model. We Evolved Our Brand.

Technical Review 63

Technical Review Software Review Marketplace as a Service Innovation 63

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Below, we’ll explain how each of our agencies works, the services they provide, and what to expect from each of them in the future. Team and Leadership at NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

User Pilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Product management is a discipline valued by the world’s most successful and innovative tech companies. Leadership skills. Why is product management important?

Management 105

Management Interviewing Marketplace as a Service Product Marketing 105

Sales Hacker

MARCH 7, 2022

In a recent Revenue Innovators episode , we chatted with Frank about why sales poses such a challenge for academics; the challenges revenue leaders face in a world where continuous change is the norm, and how those challenges have shifted in the past decade. Success in sales leadership looks a bit different.

Technical Review 83

Technical Review Sales Marketplace as a Service Banking 83

Buffer Resources

NOVEMBER 12, 2021

Building Thought Leadership While other social channels are typically reserved for building your company’s brand, LinkedIn provides a unique opportunity for you to grow a personal following—that can, in turn, support your brand’s recognition. It won't take much time and it can go a long way!

Sales Recruiting 83

Sales Recruiting Social Media Business Marketplace as a Service 83

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Totango

FEBRUARY 22, 2021

Amid the constant changes from the COVID-19 pandemic last year, our customers changed the game in their own industries, adapting to the unknown with resilience and innovation by transforming their customer interactions at unprecedented speed.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

FastSpring

DECEMBER 18, 2018

Welcomed Key Executive Hires to the Leadership Team. We’re excited to grow our hardworking leadership team to help us take FastSpring to the next level. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. Introduced the FastSpring Plugin for WordPress.

Marketplace as a Service 63

Marketplace as a Service Sales Hiring Scale Leadership 63

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SmartKarrot

MAY 9, 2022

Without a culture of innovation, it will be hard to beat the competition. Read on to learn how to create a culture of innovation at your company. How to Create an Innovative Culture? And while it is certainly helpful to have a solid financial foundation , innovation is an equally important part of a thriving business.

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 191

Software Review Scale Technical Review SaaS 191

Sales Hacker

APRIL 26, 2022

Kathleen is SVP of Marketing at Tradeswell , where she’s on a mission to empower a new generation of digital-first marketplace brands. Outreach is the first and only engagement, and intelligence platform built by revenue innovators for revenue innovators. In this episode, we’ve got Kathleen Booth with us.

Revenue 80

Revenue Sales Hiring Marketing Marketplace as a Service 80

Sales Hacker

SEPTEMBER 20, 2022

The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. That’s differentiated us in the marketplace. My next position was of service or a beverage director. First, we’re going to hear from our sponsors. The future of restaurants and new technology [9:48].

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

OPEXEngine

NOVEMBER 12, 2019

These companies have figured out a new paradigm: They are using scale to generate the benefits of leadership economics for their customers and they are combining an insurgent mission with technology to better understand (and deliver) what individual customers want. Ditto for leaders like Apple, Vanguard and Salesforce. Scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. We have relationships with the biggest CRM companies: Oracle CX, SAP CRM, Microsoft Dynamics and Salesforce (95% of our marketplace). It was relatively new to that marketplace at the time.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Sales Hacker

DECEMBER 27, 2018

Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. This one isn’t just a sales trend, but also a buying trend: more people will begin to expect to access products and services this way. Trend #8: Sales Leadership Going Deep. Trend #6: Next Best Action. What did I miss?

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Andrey explains why embracing the professional services sector in a unique way has paid dividends.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. Here in the US and again other developed markets, people are interested in novelty and innovation.

Scale 172

Scale Sales Recruiting Scaling SaaS Payments 172

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. That is really happening in the marketplace. Earlier this year, we redoubled our focus on our enterprise segment where we have a strong leadership position.

Scale 165

Scale Underperforming Technical Team Sales Hiring Branding 165

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. Almost every step requires paperwork and postal service, many entail physical presence. As the pace of innovation in this sector accelerates, incumbents feel the increasing pressure to work more with startups. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. That helps everyone innovate, especially when they share them out. Jon: Precisely.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

MARCH 2, 2020

Innovating for People. Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. The 7 Habits of Highly Effective People. Illuminate.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SaaStr

MARCH 30, 2022

As you hire, be sure to employ passionate problem-solvers for your R&D teams and innovative challengers on your sales and marketing teams. So, Atlassian wants to empower other builders to serve all kinds of teams, and the company embraces its ecosystem made up of 1500 marketplace products and third-party apps. Leading With Empathy.

Scale 254

Scale Sales Hiring Marketplace as a Service Construction 254

BetterCloud

MAY 25, 2023

The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

Sales Hacker

DECEMBER 9, 2021

Driving innovation and creativity in business development. They hired GTMP to reach out to prospects offering them a stipend to participate in a best practices study on development and utilization of Amazon-like marketplaces and related in-marketplace advertising. B2B buyers are heavily targeted by solution sellers.

Innovation 101

Innovation Development Business Marketplace as a Service 101

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute.

Sales Hiring 205

Sales Hiring Scale Technical Review Outsourcing Services 205

SaaStock

FEBRUARY 14, 2019

He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? But in these big Fortune 500 companies, their incentive in innovation to bring in, but it’s like one or two a year, but they might buy more. We’re seeing that the marketplace is becoming like more and more noisy, right? We were wrong. Jason : Okay.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. So it’s API first, even for our own services that are being consumed in new products that we are building. I have been at Stripe for about four years.

Payments 124

Payments Scale Scaling Revenue 124

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

User Pilot

SEPTEMBER 4, 2023

The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Strategy 84

Strategy Technical Review Business Innovation 84

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Another area where quality must stand out is in customer service. Large enterprise clients operate in highly competitive marketplaces and sectors where it takes a lot of effort to make a difference.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

User Pilot

SEPTEMBER 4, 2023

The Significance of the Blue Ocean Strategy In an increasingly crowded marketplace, the blue ocean strategy offers companies the opportunity to break out of hypercompetitive red oceans. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Strategy 52

Strategy Technical Review Business Innovation 52