SaaStr

DECEMBER 23, 2020

What channels can teams put in place to have this real-time dialogue with their customers? So let’s start at the beginning and in terms of your entrance into the world of SaaS, how did you make your way into the world of SaaS and how did you come to lead the game-changing product team that is in place at Slack?

VP of Engineering 230

VP of Engineering Software Review Technical Review Underperforming Technical Team 230

OpenView Labs

SEPTEMBER 22, 2020

We still don’t have a crystal ball, but it’s pretty clear that a lot of teams and offices will be remote through the end of 2020 and beyond. We still don’t have a crystal ball, but it’s pretty clear that a lot of teams and offices will be remote through the end of 2020 and beyond. Is Covid crushing your sales culture?

Sales 65

Sales Travel Engagement Development 65

Sales Hacker

OCTOBER 16, 2020

Shifting your mental game. However, Russell only plays 16 – 19 games every 365 days. As a sales rep, you have game days every day, with only a few sprinkled in practice sessions. Other segments can come down to a numbers game. Building rapport with prospects. Leaving every call with new pieces of information.

Enterprise 105

Enterprise Payment Methods Payment Services Sales Hiring 105

OpenView Labs

APRIL 21, 2020

As companies scramble to adjust to a dispersed workforce, internal communication and team management have rocketed to the top of the priority list. Even companies that know how to manage remote teams are struggling to help employees maintain productivity while dealing with constant distractions and anxiety.

Leadership 52

Leadership Communication Company Culture Consulting 52

OpenView Labs

AUGUST 13, 2020

Sure, customer success (CS) teams are on the front lines of preventing churn. Target your sales and marketing to the right ideal customer profile (ICP) rather than attempt to sell to everyone and their brother. Think about which conferences you’ll go to, who your SDR team is calling on, and where you put your paid advertising spend.

Churn 57

Churn Customer Success Advertising Retention 57

CustomerSuccessBox

JUNE 21, 2022

Well-defined Sales-to-Onboarding Handoff. This begins with the sales to onboarding hand-off before the end of the sales cycle. This begins with the sales to onboarding hand-off before the end of the sales cycle. it’s better to have the onboarding team present before the sales cycle ends.

Scale 52

Scale Onboarding Scaling Strategy 52

Neil Patel

MARCH 5, 2021

If you want to prove your worth to your customers and find ways to become more efficient, you need clear analytics to guide you. If you want to prove your worth to your customers and find ways to become more efficient, you need clear analytics to guide you. Add-On Slack Apps for Metrics. Marketing is all about metrics.

Social Media 135

Social Media Marketing AI Search Technical Review 135

yoursales

DECEMBER 19, 2018

4 Best Practices for Aligning Sales and Marketing Internationally. For many salespeople out there, remote sales work is a decidedly attractive dream. In sales, efficiency, progress-tracking, and team-alignment are paramount. Once you go remote, each area can take a hit. Focus on actions you want to take.

Sales Hiring 42

Sales Hiring Outsourced Development Sales Sales Outsourcing 42

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Unbounce

SEPTEMBER 16, 2021

As you may have heard, Pay-Per-Click (PPC) is a competitive game. The Role of PPC in Marketing Strategies Why Your PPC Ad Needs a Dedicated Landing Page A Step-by-Step Guide to Optimizing Your Post-Click Strategy. There are two ad formats to choose from once you and your team set your campaign goals: display and search.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Sales Hacker

AUGUST 12, 2020

This is the downside of the modern Sales Assembly Line — both buyer and seller feeling like a cog in the wheel. So, let’s learn how to change the game and personalize the right way. Sales Engagement Platforms are very helpful to increase your opens in email, and dialer technology is very useful with phone calls.

Scale 108

Scale Scaling AI Search AI 108

Intercom, Inc.

JANUARY 5, 2022

Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

Sales Hacker

JANUARY 5, 2021

Subscribe to the Sales Hacker Podcast. How the role of sales development has changed [13:10]. Keeping new sales professionals focused on the mission [18:44]. Sam Jacobs: This week on the show, we’ve got Kata Nyitrai , head of global sales development for Meero, a fast-growing company in Europe. Remote work?

Scale 92

Scale Sales Recruiting Technical Review Outsourced Development 92

Sales Hacker

JULY 10, 2019

As the CEO of an On-Demand Inside Sales Coaching Company, I review literally hundreds of hours of recorded discovery and demo calls. As you might guess, my team and I have picked up on the subtle and surprising patterns followed by successful inside sales reps. Use the Best Sales Pitch Format. Of course not!

Sales 64

Sales Enterprise Engagement Pricing 64

SmartKarrot

APRIL 7, 2023

Assemble and keep a top-performing team. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Communicate with the product team to offer suggestions and sway changes to our product. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Sales Hiring Travel Consulting 19

SmartKarrot

APRIL 7, 2023

Assemble and keep a top-performing team. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Communicate with the product team to offer suggestions and sway changes to our product. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Sales Hiring Travel Consulting 19

Neil Patel

OCTOBER 13, 2020

In this guide, you’ll learn everything you need to know about outsourcing while avoiding mistakes that could cost you in quality. Use outsourcing as a tool to drive sales and revenue. According to business coach Michael Hyatt, 45% of entrepreneurs are stressed. So, what’s an overworked entrepreneur to do? Well, not so fast.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

OpenView Labs

JANUARY 29, 2020

HubSpot now offers freemium versions of their CRM, Marketing and Sales products. This guide, by LinkedIn’s Head of Global Monetization Strategy Josh Gold, is intended to teach subscription-based businesses how to evaluate whether the freemium model will drive revenue and lead gen for their business or result in failure.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Baremetrics

JANUARY 24, 2021

Managing churn is much like a constant game of plugging holes in a bucket so that you can eventually have a “rising tide” of water. The Problem Our Situation What Causes Churn Mindset : Our guiding principles on churn Strategy: How to reduce customer churn to 5% Phase 1 Phase 2 Phase 3 Pulling it All Together. Table of Contents.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Sales Hacker

MARCH 25, 2020

With teams suddenly going remote in response to COVID-19, sales leaders are now managing sales teams that are 100% remote. At Pathlight, many of our customers already manage remote teams throughout the world. RELATED: Keep Your B2B Sales & Sanity Intact During the Coronavirus Outbreak.

Management 81

Management Sales Hiring Communication Sales 81

Sales Hacker

JUNE 28, 2021

We’re seeing marketers reinventing the way they engage with their sales team—and their customers—throughout the buyer journey. Revenue marketing is a comprehensive approach that breaks down silos between marketing and sales by aligning them with a common goal: to generate revenue through repeatable processes.

Revenue 103

Revenue Marketing Customer Lifetime Value B2B 103

User Pilot

MARCH 7, 2022

The sales team then does its part to entice the prospect to sign up. In case of problems during onboarding, always have customer support and success teams available to assist. Consider a virtual guided tour that explains how to use your product the right way using its features. In reality, this is not always true.

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

SaaStr

MARCH 27, 2020

Before entering the world of SaaS, May was a vice president at one of the world’s largest sovereign wealth funds, where she was the first employee on the technology investment team, building a portfolio now worth over $20B. What is the right way to communicate the cuts to the team, customers, and investors? *

VP of Engineering 202

VP of Engineering Sales Hiring Leadership Sales Recruiting 202

Sales Hacker

OCTOBER 27, 2020

If you missed episode 132, check it out here: The Internal Game: Coaching Your Way to Success in Sales with John Mark Shaw. Subscribe to the Sales Hacker Podcast. All about patience, longevity, and tenure on a team [23:24]. A fantastic guest and really great guy, Jim’s a 20-year veteran of the sales industry.

Sales Hiring 73

Sales Hiring Scale VP of Engineering Startup 73

SmartKarrot

AUGUST 9, 2022

Using remote cloud servers, users can access and utilize SaaS applications from any web-enabled device. Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Challenges That Business Catalysts Can Help Address: 1. Large Operational Costs. Like what you are reading?

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Using remote cloud servers, users can access and utilize SaaS applications from any web-enabled device. Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Challenges That Business Catalysts Can Help Address: 1. Large Operational Costs. Like what you are reading?

Scale 10

Scale Sales Recruiting Business SaaS 10

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

MARCH 13, 2020

What does it take to thrive with remote work? So I reached out to some of my remote-working friends, as well as workers who have recently been told to work from home and the executives who made that decision. The Key to Making Remote Work: Communication. In the office, it’s easy to feel connected to your team.

Communication 128

Communication Technology Leadership Development 128

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Sean: I stumbled into online marketing in 19996 because I had invested in a friend’s online gaming company.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Intercom, Inc.

SEPTEMBER 15, 2022

As we move into more hybrid workplaces, emojis act as digital, non-verbal cues that help guide us in our day-to-day, assess morale and even reinforce company culture. Liam Geraghty: We’ll also be chatting with Tomoko Yokoi about using emojis to connect with your team. Enter the emoji. The evolution of emoji.

Business 129

Business Communication Trends Banking 129

Upscope

SEPTEMBER 9, 2020

A rise in remote working was happening even without the pandemic. We know the impact that customer facing teams have within our SaaS company so we need them to be agent and entrepreneur at the same time. "A The logical appears to become inevitable in most cases. Blockbuster was not going to survive streaming. CDs were going to die.

SaaS Payments 69

SaaS Payments Trends Payment Services Sales Recruiting 69

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. Coincidentally, SaaStr Annual was slated to be February 5th, 2020 this year, where we were going to reveal that the cloud had passed the one trillion market cap mark, which was exactly one year after the SaaStr Annual 2019.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

ChurnZero

OCTOBER 16, 2020

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere. That was followed by the undecided (24%) leaving only 13% of participants who voted against the motion (believing that Sales should own the renewal). If you don’t fully understand these cases yet, that’s OK.

Scale 98

Scale Customer Success SaaS Payments Sales 98

SaaStr

AUGUST 12, 2020

361: Lara Caimi is the Chief Customer and Partner Officer @ ServiceNow, the company that allows you the power to make work, work better. Prior to their IPO, ServiceNow raised funding from some of the best in the business, including Sequoia Capital and Greylock. Harry Stebbings: Lara, it is so great to have you on the show today.

Scale 171

Scale Sales Hiring Underperforming Technical Team VP of Engineering 171

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. That is why you need to step up your email marketing game in 2021. Want to improve your digital marketing? You need to switch to emails.

Software Review 52

Software Review Marketing Software Scale 52

All that Saas

JULY 14, 2021

Sales enablement platforms are to feed sales representatives with productive content and give them opportunities to sell. It has become a necessity for sales enablement apps to be implemented in a business. Companies that do use sales enablement software have seen their sales increase by 6% to 20%. Key Features.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52