Intercom, Inc.

AUGUST 20, 2019

There’s no shortage of advice for SDRs online , so it’s easy to find nuggets of wisdom to help in your sales career, but unfortunately there’s also a lot of bad advice. At the time I didn’t fully value the SDR experience or the skill set I was developing. The virtue of patience.

Sales Hiring 35

Sales Hiring Underperforming Technical Team Sales Headcount 35

Hitenism

OCTOBER 3, 2016

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. In the interviews, my business partner and I asked founders about their fundraising process and problems. A bad version of a fundraising deck will spread everywhere and be talked about among investors.

Development Team Review 166

Development Team Review Software Review Underperforming Technical Team Interviewing 166

OpenView Labs

MARCH 8, 2021

Conducting interviews. What Interviewing 600+ Sales Reps Taught Me About Team Building. Loom’s Peter Prowitt shares the biggest mistakes to avoid if you’re interviewing for a sales position. 14 SaaS Leaders Share Their Favorite Interview Questions. What’s your biggest weakness? Find out what they said.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” Lenny’s Podcast homepage.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

MAY 20, 2020

Enabling sales teams — whether through a formal sales enablement function, channel, or informal process — is critical to any business. A formal sales enablement function ensures that your teams have the tools and insights they need to be successful in the field. Building the Sales Enablement Function. But as a leader, be prepared.

Sales Enablement 131

Sales Enablement Underperforming Technical Team Sales Communication 131

Sales Hacker

FEBRUARY 20, 2023

Each candidate you interview will have a unique set of strengths (and weaknesses). Last, the need for revenue operations help is usually brought on by high-stakes situations: The pressure of new revenue targets Selling a new product Growing your sales team Fires need to be put out, fast. Teams need to scale, fast.

Sales Hiring 94

Sales Hiring Underperforming Technical Team Scale Consulting 94

User Pilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. You may want to learn who your top competitors are, their value proposition , and their weaknesses. Can you help me with a list of the top 3 competitors in this space, their value propositions, and their weaknesses?

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

User Pilot

JULY 14, 2024

It can be helpful when conducting market research and developing a targeted marketing strategy to reach potential customers. You can get this information through surveys, customer interviews, or social media insights. For example, you can prioritize feature development based on what your high-value segments need.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. That’s why one of my favorite interview questions is, “What are you passionate about?”

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Now, without further ado, let’s listen to this interview with Neil Ringers. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. We’re on iTunes.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. Interview customers.

Underperforming Technical Team 101

Underperforming Technical Team Sales Hiring Consulting Forecasting 101

Sales Hacker

MAY 22, 2019

I’ve seen it time and time again… A company’s marketing team dedicates their already stretched resources to develop strong, accurate buyer personas — but no one actually uses it. Let alone the sales team, where it would do the most good. It’s the picture you paint based on research and interviews with actual customers.

Scale 91

Scale Sales Underperforming Technical Team Interviewing 91

Sales Hacker

DECEMBER 7, 2021

Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often. That was the only company I interviewed with. Find out why Outreach is the right solution at click.outreach.io/30mpc.

Branding 106

Branding Technical Review Underperforming Technical Team Sales Hiring 106

User Pilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. As a result, product teams are able to make quicker decisions.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

Sales Hacker

APRIL 5, 2022

Good companies vs. bad companies [22:48]. So let’s listen to our sponsors, and then we’ll get right into the interview with Andy Paul. Well, if you haven’t, your sales team should be in one soon. Take advantage of the Pavilion for Teams corporate membership at join.pavilion.com. Sam’s Corner [27:20].

Scale 101

Scale Sales Underperforming Technical Team Compensation 101

Sales Hacker

FEBRUARY 3, 2020

If you missed episode 94, check it out here: PODCAST 94: Expert Management of a Remote Sales Team w/ Ellie Tamari. Now, without further ado, let’s listen to this interview with Matt Cameron. Sam Jacobs: I know you put so much work into developing these courses. Do we understand and believe the forecast?

Underperforming Technical Team 89

Underperforming Technical Team Scale Sales Hiring Technical Review 89

Sales Hacker

MARCH 7, 2018

Below, I’m going to dive right into the top 7 habits a Sales Development Rep (SDR) should develop. The Sales Development Representative (SDR) is quite the professional paradox. 7 Habits a Successful SDR Must Develop: Own your time. Develop a curious and patient mindset. Learn to love reporting.

Underperforming Technical Team 98

Underperforming Technical Team Outsourcing Services Outsourced Development Communication 98

Sales Hacker

APRIL 8, 2019

This week on the Sales Hacker podcast, we interview Rob Jeppsen , CEO of Xvoyant and host of the Sales Leadership Podcast. Rob is a longtime sales veteran and is incredibly passionate about both the profession of sales but, more importantly, the importance of investing in your team through sales coaching and training. So I did it.

Scale 106

Scale VP of Engineering Underperforming Technical Team Sales 106

Sales Hacker

FEBRUARY 11, 2019

Using “inspectable events” to create forecastable deals. Why enterprise sales is a team sport. Before we get to the interview, we’ve got to thank our sponsors. The first is Chorus.ai , the leading conversation intelligence platform for high growth sales teams. How do you know you are going to be a great manager?

Engineering 80

Engineering Scale Sales Hiring Underperforming Technical Team 80

User Pilot

MARCH 14, 2024

You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Teams across your business can benefit from customer data. Product teams can build features that solve real pain points. Support teams can proactively address issues that lead to churn.

Customer Lifetime Value 105

Customer Lifetime Value SaaS Underperforming Technical Team Churn 105

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Podcast Full Interview: Audio Listen online or find it on more podcast services. Set up a demo or try it out for yourself.

Sales Recruiting 114

Sales Recruiting Software Review Payment Solutions SaaS Payments 114

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 98

User Experience Scale Underperforming Technical Team Churn 98

Sales Hacker

JUNE 20, 2019

It then grows to Sales Ops, and ultimately matures to Biz or Rev Ops and has a full team built around them. Shored up our weaknesses by adding tech. Think about it… You’re bcc’ing your emails, CTA making your dials, and tracking opens on every email, contract, and piece of content your team sends out. And guess what?

Sales Hiring 82

Sales Hiring Sales Enablement Scale Technical Review 82

User Pilot

JANUARY 15, 2021

51% of people will never return to a company that they’ve had a bad experience with. Most surveys and interviews allow subjectivity to creep in (the exception being very short microsurveys, like the NPS functionality provided with Userpilot ). Interviews take even longer, and are particularly prone to subjectivity risks.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

Sales Hacker

APRIL 27, 2020

Whether you run a one-person sales enablement program or are part of a team, the sheer scope of the job can be overwhelming. Now here’s where it can get challenging: you serve the revenue-producing employees, sure, but you do it to help your executive team achieve their goals. I hear you. Sales enablement strategy. How do you do this?

Sales Enablement 102

Sales Enablement Scale Sales Hiring Sales 102

OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. First, some SaaS companies deliberately run with a low set-up product, little to no services, and a customer success team that takes care of implementation issues. Interview customers.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

OpenView Labs

JUNE 16, 2020

allow you to forecast and tweak financial models for best, worst and expected-case scenarios in an accurate and responsive way. In good times or bad, your go-to-market strategy must change with the demands of your market. This team-led approach is a quick and reliable way to redefine your buyer journey and approach.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

Sales Hacker

APRIL 21, 2020

Now, without further ado, let’s listen to this interview with Jim Sharpe. We assured the team of the strength of our company. And we’ve been doing a bottom-up process with our executive team to decide on what decisions need to be made. Check them out at www.outreach.io. About Jim Sharpe and Aventri [02:02].

Scale 84

Scale Underperforming Technical Team Outsourced Development Communication 84

Sales Hacker

MAY 8, 2018

Building a professional development program resulting in high quota attainment for SDRs turned Account Executives. Building an interview process that leads to good performance and cultural fit. Building the right revenue targets in coordination with the CFO and the Executive Team. What You’ll Learn. We’re on iTunes.

Sales Hiring 51

Sales Hiring Scale Management Sales 51

Chart Mogul

SEPTEMBER 15, 2023

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

How To Buy Saas

DECEMBER 11, 2023

However, it’s not necessarily about bad business ideas – far from it. With your newfound skills in business analytics and economics, you can accurately analyse market trends, forecast business growth, and identify opportunities for improvement. A business certificate is not just about acing your interview.

Business 40

Business Underperforming Technical Team Interviewing Leadership 40

OpenView Labs

MAY 12, 2020

With experience in both B2B and B2C at companies such as HubSpot and Wayfair, Dan has built teams across marketing, growth, sales, customer success, business development, and founded and sold a video tech startup of his own. What are they thinking in general, and what are they thinking specifically about me and my team?

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

User Pilot

JUNE 8, 2022

Multiple teams need to gauge product analytics data. Customer success teams — for understanding customers’ needs. UX designers and developers — for making improvements to the product. As a result, if product management teams lack product metrics, they perform like helpless newborn kittens.

Data 52

Data Management Customer Lifetime Value Underperforming Technical Team 52

OPEXEngine

DECEMBER 28, 2021

If you wonder how efficient your interview structure is, implement the right KPIs to track candidate satisfaction. Nevertheless, both help you improve decision-making, team performance, and business success. If you want to continue accomplishing stellar results, you must forecast potential changes and adjust your efforts.

SaaS 40

SaaS Scale Underperforming Technical Team Interviewing 40

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137