OPEXEngine

MARCH 9, 2022

Most companies track R&D as a % of revenue, and maybe a few metrics about activity, but few CFOs can answer the question of what’s the ROI on their R&D investment. How can Finance and Engineering management work together to diagnose weak areas, and shift R&D resources to produce better outcomes for the company?

Software Review 59

Software Review Development Team Review Technical Review Outsourced Development 59

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. So that’s easy.

Sales Recruiting 247

Sales Recruiting Sales Hiring Scale VP of Engineering 247

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Payment Solutions 84

Payment Solutions Payments Payment Services SaaS Payments 84

CloudGeometry

MAY 22, 2021

If only some developers in the past had been more virtuous, frugal, expert, what have you, we could have… (“Closed that deal! In modern software development, velocity is the intended outcome of distributed SaaS and cloud-native environments. This doesn’t mean customers cause technical debt any more than one can blame developers.

software development velocity 130

software development velocity Underperforming Technical Team SaaS Cloud 130

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. How can we help the team get calibrated on the role? Matt Oberhardt: So, we have metrics that kind of roll up as a team. Working sessions. Talent in 2024.

Sales Recruiting 90

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 90

Intercom, Inc.

JUNE 23, 2020

The businesses who are thriving right now, despite increasing support volume and a mandate to cut costs, are the ones investing in this new way of doing customer support. Once every decade or two, developments in technology trigger monumental changes in an industry. There are massive risks for those who don’t follow.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

Sales Hacker

FEBRUARY 24, 2021

Collaboration results in the development of products and services that make life easy for the people, driving the market, and indirectly leading to economic growth. The accounts and finance people don’t rely on ideas and creativity. CFOs track a company’s investments, debts, and returns – or cash flows in general.

Underperforming Technical Team 88

Underperforming Technical Team Scale Finance Market Research 88

User Pilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Casey Accidental

OCTOBER 20, 2020

Google, for example, has an ads business, a vertically integrated hardware business for the Pixel and Google Home, a developer platform in Google Play, an enterprise SaaS product in Google Cloud, consumer subscription with YouTube Music and YouTube TV, and many light marketplaces like Google Shopping and Google Flights. Trust and Quality.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And so that was what you’re investing in.

Payment Solutions 114

Payment Solutions Payment Methods Payment Services Payments 114

SaaSOptics

AUGUST 11, 2022

Rising inflation and a weak stock market are causing investors to be more careful with their financing, and without a plan to manage your cash runway effectively, you’re putting both yourself and your company at risk. However, not all companies are fortunate enough to be flushed with cash from previous funding rounds.

Scale 97

Scale Scaling Technical Review Venture Capital 97

Baremetrics

OCTOBER 31, 2021

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Wait… that’s bad news. Decide how much DevOps you want in your Development. Lessons Learned.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

Stax

JANUARY 8, 2024

To establish an effective risk management program as a PayFac, you must establish a dedicated risk management team, utilize the right tools and technology, develop proper risk management policies and procedures, conduct regular risk audits, and stay up-to-date with the latest industry regulations.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. For Natasha, the answer is a resounding yes.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. You may want to consider investing in an internal recruiting function earlier than you originally anticipated. .

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Tom Tunguz

NOVEMBER 16, 2014

New Relic processes this data and provides interactive reports to identify underperforming code. The longer a customer uses New Relic, the more they become accustomed to developing with all the product’s insights, the more servers and applications they will migrate to New Relic’s analytics system.

Benchmarks 100

Benchmarks Underperforming Technical Team Metrics Sales Hiring 100

Tom Tunguz

NOVEMBER 13, 2012

Conversion rates can vary widely by channel and lots of poor traffic isn’t worth the effort. Spifs or sales incentives If you are considering a distribution or sales channel partnership, spiffs or sales promotion incentive funds ensure that sales teams working for your partner are paid to sell your product. Avoid them.

Startup 100

Startup Underperforming Technical Team Scale Payment Services 100

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

Neil Patel

APRIL 20, 2021

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. While variable costs may increase, fixed costs stay the same unless you invest in a larger facility or add new employees, which may increase insurance and benefits costs. Consider Price Changes.

Outsourcing Services 119

Outsourcing Services Business Underperforming Technical Team Outsourced Development 119

Neil Patel

NOVEMBER 3, 2021

Data labeling is used in various industries, including healthcare, finance, research, automotive, and technology. The context is then used to train and develop machine learning algorithms. Data labeling is common in industries that rely heavily on top-of-the-line technology, such as healthcare and finance.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Intercom, Inc.

JUNE 13, 2018

Those investments have felt good for those in it for the ride, have raised an eyebrow for those on the sidelines, hitting budgets hard and somewhere along the line, have made business sense. That’s likely going to be your most significant resource and finance drain at the start of building your events strategy.

Branding 205

Branding Outsourced Development Scale Travel 205

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. It’s going to be the growth team, and we’re going to put three to four headcount on it.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

OPEXEngine

NOVEMBER 21, 2019

During the annual budget and planning process, SaaS Finance leaders focus on making sure that resources are allocated appropriately across the company so the company achieves its performance goals – usually revenue and profitability goals – for the upcoming year. Like any analysis, the devil is in the details. Magic Number.

Sales Hiring 45

Sales Hiring Underperforming Technical Team Scale Customer Lifetime Value 45

InsightSquared

MAY 15, 2019

Sales Operations is Still Developing. Finance and management studies gave you models to take into the real world while our area did not. As a result, many skillsets build the foundation of a strong team. The responsibilities range from daily support of sales to developing the territories for regions of the world.

Sales Recruiting 110

Sales Recruiting Scale Technical Review Sales 110

OpenView Labs

AUGUST 2, 2019

Giving in to stress and frustration only leads to bad decisions that could eventually sink you. Surely, disagreements with investors are unavoidable, but you have to understand that they’re mostly out to protect their investments. As Gary Gaspar points out , finance is another one of the biggest sources of startup stress.

Startup 40

Startup Part-Time VPE Payment Solutions Underperforming Technical Team 40

Kellblog

DECEMBER 27, 2021

Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply. Management changes , as leadership teams drift from a spirit of value creation for customers to value extraction from them. Tech bubble relents.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Sales Hacker

NOVEMBER 24, 2020

Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. She’s going to be talking to us about team selling and how the concept of combined quotas with senior and junior account executives, converging on one territory, is coming back. Show Introduction [00:04].

Underperforming Technical Team 80

Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Baremetrics

SEPTEMBER 23, 2021

The premature release of a product that has major overlooked software flaws can turn off potential customers immediately, with no chance to remedy the bad first impression. Chances are, someone else spotted the same opportunity, and is developing a solution of their own. Waiting too long, on the other hand, carries its own risks.

Scale 98

Scale Marketing SaaS Underperforming Technical Team 98

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. Why is it so crucial to invest in enablement in the early days? Here’s what Eyal and Megan talk about: How to develop software faster.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. Some of these folks will likely be developers. Not bad for a 25-week program!

Payment Methods 108

Payment Methods Cybersecurity Payment Solutions Artificial Intelligence 108

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 152

Scale Payment Services Payment Methods Scaling 152

A Smart Bear

SEPTEMBER 5, 2018

But some decisions should not be made in haste, like a key executive hire , or how to price , or whether to raise money, or whether to invest millions of dollars in a new product line. If you can’t easily undo the decision, it’s worth investing more effort into analyzing the likelihood of the upsides and risks. Huge effort.

Sales Hiring 86

Sales Hiring Underperforming Technical Team Social Media Engineering 86

ProfitWell

MARCH 12, 2020

Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. In one survey on finance and accounting, 47% of professionals cited manual data entry as their biggest challenge. Are you doing well but don’t have enough team members to answer support tickets? Ask different teams about pain points.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59