SaaStr

JANUARY 15, 2025

Top-tier growth, cash-flow positive, and very durable revenue. Wall Street wants revenue that is durable. 221,000 Total Paying Customers, But 65% of Revenue From 3,200 Large Customers This is what you should see when a “long tail” engine is just working at scale. Wall Street wants revenue that is durable.

Scaling 278

Scaling Cloud AI Engineering 278

SaaStr

NOVEMBER 6, 2024

Revenue growth is up 21% overall, and subscription growth is up 33% — at almost $5 Billion in ARR. Raising Guidance and Growth Rate for Cloud Revenue To +24% a Year That’s pretty darn impressive growth at almost $5B in ARR, and just as importantly, they’re raising their prediction here. #2. Wall Street is happy.

Enterprise 295

Enterprise Pricing Cloud AI 295

SaaStr

DECEMBER 29, 2024

. #4: 10 Simple Steps to Improve The Odds You Get VC Funded #5: Pitchbook: 30 VC Firms Raised 75% of All the VC Capital in 2024 Top Videos and Pods: #1: What It Really Takes to Sell To Developers and Engineers with Komodor CRO Jim Hunnewell #2: How to Think About Product-Led Growth, Bootstrapping vs VC, and Early Exits with Jason Lemkin #3: From (..)

AI 290

AI Sales Hiring Pricing Development 290

SaaStr

OCTOBER 23, 2024

in revenue. Then, in 2017, with around $50M in revenue, BILL added payment capabilities. With a trillion in payment volume coming through BILL in the last five years, managing the payment and compliance engine has required an ongoing effort of a sizable team. Are We In a Downturn? That was probably 2012. BILL network has 7.1M

SMB 312

SMB Payment Services Payments Payment Methods 312

SaaStr

APRIL 19, 2024

How do you reverse-engineer your first million as a SaaS startup founder? SaaStr founder and CEO Jason Lemkin chats with Sam Parr on the popular YouTube channel and podcast My First Million about what’s required to make it on the map for a $100M exit and then reverse engineers the steps to get there. That’s where you have to be.

Engineering 305

Engineering Business Model Pricing Scaling 305

FastSpring

JANUARY 9, 2025

That said, you might be wondering what strategies work within the confines of today’s rules and if it’s even possible to earn 50% or more of your game’s revenue through D2C. Why these strategies actually can result in >50% revenue coming from D2C. I’m your host, David Vogelpohl.

Payments 164

Payments Mobile Payment Methods Revenue 164

SaaStr

MAY 20, 2025

HubSpot has twice the revenue (and thus twice the ARPU), but also was founded 6 years earlier. Customer Base : ~258,000 customers across 135+ countries Revenue : $2.63 Customer Base : ~258,000 customers across 135+ countries Revenue : $2.63 Let’s look at where both companies stand today: HubSpot ARR : $2.7B

SMB 268

SMB Scale Education AI 268

SaaStr

OCTOBER 19, 2024

112,000 Views: “What’s New at WordPress with Matt Mullenweg, CEO of Automattic and Co-Founder of WordPress” #3, 79,000 Views: “A Step by Step Guide to Revenue Growth with Mark Roberge, Harvard Business School” #4. 46,771 Views: “From Burn-Out to $100M in ARR with Jason Cohen, Founder of WP Engine” #6.

Acquisition 289

Acquisition Innovation Startup Engineering 289

SaaStr

JANUARY 3, 2025

” If you have a SaaS company above 2 million in revenue, both Brian and Jason agree that at that point, all that matters is the management team. You may think competition matters, but a great head of engineering and product will outpace the competition. Nothing else matters. They grew up in their career with us.

Sales Hiring 290

Sales Hiring Scale Systems Review Interviewing 290

SaaStr

DECEMBER 27, 2024

Our revenue team went on to be the CROs of Brex, Rippling ,Gong, so many SaaS leaders, like 10 of them. Engineering resources: With thousands of engineers, companies like HubSpot can make substantial AI investments when they choose to 3. We had this monster team and I missed how good I had it in some areas.

AI 290

AI Marketing SaaS Interviewing 290

Clouded Judgement

MARCH 28, 2025

To make this concrete - if a company got to say ~$25-50m in revenue (I’m making this number up, it’s just illustrative), someone else who is considering competing might be persuaded against it. By the time they got their competitor up and off the ground, that first mover may already be at $100m+ in revenue and at escape velocity.

Cloud 299

Cloud AI Scale Scaling 299

SaaStr

NOVEMBER 17, 2023

Dear SaaStr: Why Are So Many CEOs Former Engineers, or At Least Have Technical Backgrounds? I’ve come to almost exclusively invest in founder-CEOs that are engineers. You need to recruit a great engineering team. Why at least in the early, pre-revenue days, do they want to work for a CEO that can’t also ship product?

Outsourcing Services 298

Outsourcing Services Engineering CTO Scale 298

SaaStr

APRIL 10, 2024

He has a broader audience than just B2B so it we touched on more topics that usual, and it was a great convo: Pricing in the early days Why you have to get to $300k+ in revenue per employee When to go multi-product Why your second product has to be bigger than your first How to double your pricing over time The challenge in low NRR models The One-and-Done (..)

Engineering 289

Engineering B2B Pricing Revenue 289

SaaStr

MAY 3, 2025

Theyll focus on driving net revenue retention and building a scalable CS function. Engineering : As you approach $10M ARR, it’s often time to hire a VP of Engineering in addition to your co-fouding CTO. This is also when you might need a dedicated Head of Support if youre seeing a high volume of tickets.

Sales Hiring 254

Sales Hiring Part-Time VPE CTO Hire Scale 254

SaaStr

OCTOBER 23, 2024

And revenue is up +55%. This potential for a decade of growth at scale here helps justify the high revenue multiple Palantir trades at. #4. And a true engine of growth. #9. When it IPO’d, commercial customers were a tiny bit of their business. Fast forward to today, they are closing 300 of them.

Artificial Intelligence 240

Artificial Intelligence Government AI Cloud 240

SaaStr

AUGUST 5, 2024

How do you leverage your customer success team to drive revenue growth? Hook’s Head of Customer, Natasha Evans, took the stage at SaaStr Europa to discuss the three things leaders should focus on to fuel revenue growth. How do you create a predictable, repeatable renewal engine that provides a good jumping-off point for growth?

Scale 289

Scale Customer Success Scaling Revenue 289

SaaStr

APRIL 12, 2022

The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS. And while growth has slowed a bit, its net revenues are still growing an impressive 29% at a $16 Billion run-rate. At least still for now.

Payments 306

Payments SaaS Payments Payment Services Revenue 306

SaaStr

NOVEMBER 20, 2024

With 90% of the Fortune 100 on GitHub and 40% of its $2B revenue coming from AI products, these real-world examples will also help you launch an AI-powered product at scale. Historically, the burden of customer feedback fell on the solutions engineers and CS architects. Be disciplined about prioritizing that feedback and communication.

Scale 264

Scale AI Scaling Marketing 264

SaaStr

MAY 12, 2023

Next up is Jason Cohen, founder of $100m+ WP Engine. That happened to us at Smart Bear and WP Engine with features and entire products. Doing too much at once We _still_ struggle with this at WP Engine, and it’s still a mistake. We’ve done a ton of this content over the years, but never on a consistent basis.

Engineering 297

Engineering Sales Hiring Interviewing Scale 297

SaaStr

APRIL 2, 2025

Today it’s at: $800m ARR Growing 22% 20% Free Cash Flow Margins Modest re-acceleration in revenue growth and new customer count — but not NRR Roots are SMB, but 60% of ARR comes from mid-market and enterprise today And a $4B market cap, so 5x ARR Freshworks is getting a bit of a second wind, which is great to see!

Scale 276

Scale AI SMB B2B 276

SaaStr

MAY 7, 2024

At SaaStr AI Day, Siqi Chen, founder, and CEO of Runway , discussed his belief of why every role will become a prompt engineering role, along with some no-code AI tips showing how to build products without knowing how to code. Why Is Every Role a Prompt Engineering Role Runway is a next-generation finance platform.

AI 281

AI Engineering Sales Hiring ChatGPT 281

Tom Tunguz

APRIL 9, 2025

Join us for a candid conversation with Barr as she shares how Monte Carlo transitioned from ARR to daily revenue as the core operating metric for the business. April 24, 2025, 10:00am PT Virtual Register here Spots are limited secure yours today!

Revenue 130

Revenue Business Pricing Engineering 130

SaaStr

APRIL 30, 2025

ServiceTitan, the operating system for the trades, continues to scale impressively, with $772M in FY25 revenue, $800m+ ARR and a clear path to $1B ARR. FinTech products like credit card processing, ACH, and consumer financing not only drive revenue but also deepen customer reliance on the platform. 5 Interesting Learnings: 1. .

Payments 147

Payments Payment Services SaaS Payments Payment Solutions 147

Sales Hacker

DECEMBER 17, 2024

As the co-founder and CEO of Intellimize (acquired by Webflow), Guy brings a unique perspective from his journey through iconic companies like Microsoft, Yahoo, and Twitter, as well as his background in aerospace engineering. And then originally trained as an aerospace engineer. Jin, my co-founder, was an engineering leader.

Scale 101

Scale Engineering Acquisition Scaling 101

Tom Tunguz

MARCH 16, 2025

Engineering teams within AI application startups are much smaller than a classic software company - maybe half the size or less. Because software companies aren’t valued on profitability - true within the venture capital & public markets alike - the cost savings from halving engineering teams aren’t that impactful.

AI 183

AI Venture Capital Enterprise Engineering 183

SaaStr

MARCH 16, 2025

Prior to Datadog, Alex held leadership positions at several high-growth SaaS companies and has a proven track record of building marketing engines that deliver consistent, measurable growth. He spent over eight years scaling their marketing from zero to supporting a multi-billion dollar public company.

Scale 247

Scale Sales Hiring Scaling Marketing 247

Tom Tunguz

FEBRUARY 26, 2025

They prioritize revenue growth, market share and profit maximization differently. Maximization (Revenue Growth) - maximize revenue growth in the short term. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

FEBRUARY 7, 2025

Before Customer.io, Jason built and scaled marketing teams at several B2B SaaS companies, with a focus on customer engagement and revenue operations. Personalization = Revenue : Companies seeing the biggest gains are going way beyond basic mail merge fields. The Customer.io

Scale 276

Scale SaaS B2B Scaling 276

SaaStr

FEBRUARY 21, 2025

Here’s a deeper dive into SaaStr Annual and why it’s considered the top SaaS event: Core Elements: Takes place in the San Francisco Bay Area (usually Silicon Valley) Features over 300 speakers across multiple tracks Focuses exclusively on SaaS metrics, growth strategies, and operational excellence Typically runs for 3 days with pre and (..)

Software 246

Software Scale Venture Capital SaaS 246

SaaStr

OCTOBER 4, 2024

In today’s dynamic SaaS landscape of hyperfuncational SaaS, the journey of building a product that customers adore, while simultaneously scaling revenue to nearly $1B, is still quite a feat. That was how much push we got after what seemed like a huge amount of engineering effort at the time.” More on that here. Why is that?”

Revenue 312

Revenue Scale Underperforming Technical Team Sales Hiring 312

SaaStr

MAY 21, 2025

For context, the Rule of 40 is a benchmark for SaaS companies that adds revenue growth rate and profit margin, with 40% considered healthy. With 39% revenue growth and 44% adjusted operating margin, Palantir is doubling the benchmark threshold. [link] — Akshay Krishnaswamy (@hyperindexed) May 5, 2025 5 Interesting Learnings: 1.

Artificial Intelligence 147

Artificial Intelligence Government AI Benchmarks 147

SaaStr

MARCH 12, 2025

With 10+ years as a CMO at companies ranging from $1M to $1B in revenue, another 10+ years as CEO of companies in the $0-$100M range, and extensive experience as an independent director on startup boards, Dave offers a 360-degree perspective on marketing’s role in SaaS success. But there’s a better way.

Sales Hiring 207

Sales Hiring Marketing Technical Review Underperforming Technical Team 207

SaaStr

APRIL 5, 2025

Here are the five channels that worked for Rupa: Search Engine Optimization (SEO) Social Proof and Trust Building Educational Partnerships and Rupa University Conferences and Event Sponsorships Outbound Sales and Data Quality Lets dive into each. All users come from channels, Conrad explained.

Scale 232

Scale AI Search Sales Hiring Acquisition 232

SaaStr

JULY 20, 2024

Let’s use net dollar or net revenue retention as an example. Secureframe has everyone on their customer success team calculate their book of business by hand to see their net revenue retention, so that they truly understand what goes into the calculation, what impacts it, and how they can better take action on it. What does this mean?

Sales Recruiting 304

Sales Recruiting Sales Hiring Scale Engineering 304

USIO

FEBRUARY 19, 2025

Usio PayFac-as-a-Service Without the Drama Best for: SaaS companies that want revenue share, fast onboarding, and actual human support. Biggest Perk: Generous revenue share (up to $1M+ per year for some partners). If you have a team of engineers who love APIs and long nights debugging code, Payrix might be a good fit.

PayFac as a Service 179

PayFac as a Service Merchant Services Payfac Payments 179