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14 Zendesk Integrations SaaS Companies Need in 2023

User Pilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

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Run Less Software

Intercom, Inc.

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

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Product Drive 2023 – How to Build Products Users Love

User Pilot

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But you need a solid strategy and must pay attention to creating mind-blowing user experiences. Save your spot!

Scale 105
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SaaS Payment Processing: 10 Questions to Ask When Comparing Solutions

FastSpring

But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. “These are just some of the questions you need to consider when evaluating a payment service solution as these are the same questions your customers will surely ask you,” Levi says.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

The intensity of competition in the SaaS marketplace puts a premium on new, stable, and reliable features. Given that engineering is a core competence in software development, it should come as no surprise that there are plenty of ways to measure. The question of who does what in the user model is a great starting point.

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What Is Product Management? Roles, Process, Tools, and More

User Pilot

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Engineering teams write the code and build the product from the bottom up. Communication skills.

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Building a System for Growth

OpenView Labs

There are new job titles—growth marketing, growth product manager, growth engineer, head of growth—and new opportunities that have changed the way companies think about how to grow their revenue or users. It is no longer the job of Marketing or Sales to solely own revenue, nor Product the core user experience.