Andreessen Horowitz

FEBRUARY 28, 2024

Unfortunately, not all of us either have the time or acumen to engage deeply in creative work. This despite often engaging in tasks, whether personal or professional, where an artistic touch would help immensely. The range of expressiveness in Ideogram’s new model is stunning.

Investment 98

Investment Underperforming Technical Team Innovation User Experience 98

Andreessen Horowitz

NOVEMBER 1, 2023

These centers act as the first point of engagement between a citizen and the public safety system, and PSAPs are often the conduit between the citizen and the eventual field responders (e.g., That’s why we are so proud to invest in Prepared. That’s more than 650,000 per day. police, fire, emergency medicine) who go on-site to help.

Investment 107

Investment Wireless AI Data 107

Intercom, Inc.

MARCH 28, 2022

That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences. But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. But this is where many companies are struggling. Here’s what you need to know.

Scale 228

Scale Engagement Technical Review Business 228

SaaStr

MAY 1, 2023

Dear SaaStr: Is It Acceptable for VCs to “Ghost” Founders who have invested so much time and effort with them? I know it’s a lot of work and risk engaging with a VC. They meet 1000 startups a year, but they are lucky to meet 10 a year that they really want to invest in that also meets their investment criteria.

Investment 211

Investment Venture Capital Startup Engagement 211

Intercom, Inc.

NOVEMBER 17, 2021

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Conversational engagement.

Engagement 222

Engagement Mobile Metrics Investment 222

Andreessen Horowitz

OCTOBER 26, 2021

It’s no secret that the Cambrian explosion of SaaS applications is already leading to a massive shift in how companies reach and engage with customers. As students of this evolution, we’ve watched the decade-long Death of the (traditional) Salesman alongside … The post Investing in Crossbeam appeared first on Andreessen Horowitz.

Investment 140

Investment Engagement SaaS Enterprise 140

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. Why is User Engagement important? In other words, they want to see high user engagement. Here are the most important reasons why user engagement matters. Do you need tools for User Engagement?

Engagement 52

Engagement Software Review Onboarding Subscription 52

Andreessen Horowitz

MAY 16, 2023

“Solving consumer engagement is worth $1 trillion to our organization,” said a health plan executive to me one day. He was obviously being a bit sensationalist with the magnitude of the number, but it’s been a common thread in strategic … The post Investing in Hippocratic AI appeared first on Andreessen Horowitz.

AI 80

AI Investment Engagement 80

Intercom, Inc.

AUGUST 31, 2022

Engaging with customers on social media has become part of every customer experience strategy to drive sales and retain customers. It’s also a great place to invest in creating long-term relationships with them. It’s getting people to share, but it’s also helping people engage with the brand, which is good for the company.

Social Media 118

Social Media Engagement Scale Branding 118

Trint

MARCH 3, 2021

The Three Act Structure Examples: Casablanca, Moana and The Dark Knight Successful stories are all about compelling, engaging content. Amina Moreau Benefit: Using the Three Act Structure can help you tell compelling stories with an engaging narrative, and one that's sure to capture and hold your viewer's attention from beginning to end.

Engagement 130

Engagement Trends Technology Investment 130

Zuora

MARCH 7, 2024

is kicking off the year by creating intentional spaces for the members of Z-Women and inviting all others to engage and join too. From sharing unique gifts in a talent show and interactive barista experiences to conversations rooted […] The post ZEOs Investing in Women this International Women’s Day appeared first on Zuora.

Investment 52

Investment Engagement 52

Casey Accidental

MARCH 29, 2022

A common issue leaders in product management, design, or engineering face is justifying investment in the “non-sexy” stuff. I’ll walk through some frameworks and examples from my career on how to drive excitement and investment in these critical areas that may not be properly valued or staffed currently in your organization.

Investment 139

Investment Underperforming Technical Team User Experience Scale 139

User Pilot

MARCH 1, 2022

There are multiple channels and tactics you can implement to engage with customers and bring them back. why segmentation and good customer service are key drivers of user engagement. 10 re-engagement strategies you can start implementing right away. Use the “what’s new” email to re-engage inactive users.

Engagement 98

Engagement SaaS Social Media Churn 98

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. The best way to gain this information is through customer engagement. Onboarding is one of the first times your customer engages with your business. Why You Need a Customer Engagement Platform.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

yoursales

FEBRUARY 26, 2024

Revolutionizing B2B Sales: Impact of AI-Tools on Customer Engagement Amid the rapid evolution of the B2B sales domain, businesses need to integrate cutting-edge technologies to secure a competitive edge. At the forefront of this revolution is AI’s capacity to have a positive impact on customer engagement.

AI 52

AI Scale B2B Engagement 52

Totango

MAY 10, 2022

A customer engagement strategy is critical for retaining and growing SaaS clients. It’s especially important to engage executives and stakeholders to ensure retention. In this blog, we’ll look at the essentials of a customer engagement strategy, particularly how to use it to engage enterprise clients.

Engagement 76

Engagement Technical Review Software Review Enterprise 76

Neil Patel

DECEMBER 1, 2020

If you’re not using live streaming to engage with your followers, then you might be. Here’s how you can leverage live streaming to create crazy levels of engagement with your audience. Tips and Tools to Optimize Engagement with Your Live Streams. Are you missing out on a huge section of your target audience?

Engagement 145

Engagement Social Media Branding Strategy 145

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 96

Engagement Strategy SaaS Scale 96

Blulogix

FEBRUARY 19, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Understanding the Core of Customer Engagement and Retention At its heart, customer engagement is about creating meaningful interactions with your subscribers, ensuring they find continuous value in your service.

Retention 52

Retention Engagement Strategy AI Search 52

Intercom, Inc.

OCTOBER 12, 2022

Customer engagement is the lifeblood of internet business. At Intercom, we understand that the best way to engage your customers is by delivering the right message, to the right person, at the right time. Customize your customer engagement strategy with our next-generation Messenger. Here’s what we’ve built.

Engagement 104

Engagement Scale Branding Communication 104

OnStartups

JUNE 7, 2021

I’ve decided I’m going to invest $1 million in BitClout the blockchain-based, crypto-currency powered social network that is all the rage (at least within some circles). Example: I’ll be investing $100,000 in @bitswap (and here, I mean buying equity/shares in the startup). Invest in $dharmesh (my own creator coin on BitClout).

Investment 122

Investment Blockchain Startup Innovation 122

Neil Patel

JULY 15, 2021

Facebook contests have been around for some time, but they’re still one of the best methods to grow an active audience and build meaningful engagement with your brand. Creating a contest your target audience engages with results in your contest and brand being shown to their networks. Get More Engagement. Photo Contests.

Engagement 132

Engagement Social Media Branding B2C 132

Sales Hacker

FEBRUARY 17, 2022

What sales investments should you focus on in 2022? Sales engagement. A good sales engagement platform also needs to be a key part of the mix in 2022. It uses technology to automatically capture data about engagement activity between buyers and sellers and uploads that data to CRM systems. Remote engagement.

Scale 89

Scale Investment Sales Forecasting 89

Totango

JUNE 15, 2022

All companies are going through the exercise of evaluating their investments, deciding what to cut and what to keep, what strategies to use, and simply, how to weather the storm. Compared to the considerable investment needed to capture new customers, revenues from existing customer relationships are essentially free. .

Customer Success 101

Customer Success Investment Acquisition Communication 101

Andreessen Horowitz

DECEMBER 2, 2020

As part of that shift, companies are relying on communities as a key method for growing and engaging their user … The post Investing in Orbit appeared first on Andreessen Horowitz. Great communities make great companies, and community-building is now part of a broader shift in B2B businesses towards bottom-up growth.

Investment 78

Investment B2B Engagement Business 78

User Pilot

AUGUST 6, 2023

TL;DR Creating an omnichannel experience comes down to ensuring consistency and integration across all channels that customers use to engage with your business. Customer choice: Multichannel: Customers can choose their preferred channel for engagement but may need to start over when switching between channels. Build loyalty.

Investment 90

Investment Banking Social Media Customer Lifetime Value 90

Sales Hacker

DECEMBER 20, 2021

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. Businesses must take a step back, evaluate their software investments, and rework their implementations. How to maximize customer training investment. Today, not much has changed.

Investment 94

Investment Technical Review Underperforming Technical Team Scale 94

Buffer Resources

APRIL 19, 2023

Plus, with the money I’ve saved from not paying for advertising or marketing initiatives, I’ve been able to make other investments to help my business grow sustainably. Here are some of those investments, and why they’ve been instrumental to my success. There have also been some monetary investments.

Outsourcing Services 100

Outsourcing Services Investment Social Media Revenue 100

Neil Patel

SEPTEMBER 17, 2021

Because it is one of the only social networks left that is truly “personable” and the engagement is still decent because of it. This adds up to 132 percent more engagement–without doing any extra work past the initial setup. Send onboarding messages with educational messages to engage followers. Send upsell campaigns.

Engagement 145

Engagement Social Media Marketing Underperforming Technical Team 145

Sixteen Ventures

AUGUST 14, 2022

As a CSM, while your day-to-day will be focused on making your customers successful by ensuring that they’re on track to reach their goals (customer happiness – beyond a smile and friendly banter – should NEVER be your focus), it’s always good to keep in mind why your company is investing in what you do.

Customer Success 97

Customer Success Investment Sales Hiring Retention 97

ChurnZero

FEBRUARY 4, 2022

Engaging your investors starts by understanding what they care about. If perceptual or stylistic barriers are holding you back from engaging with investors, reframe your story. In this article, we share Kristen’s best advice on how you can use metrics to reframe your customer stories, so they’re primed for investor engagement.

Customer Success 98

Customer Success Metrics Engagement Software Review 98

Teamgate

JANUARY 6, 2020

In this blog, we are going to learn about lessons learned from 2019 to be implemented in 2020 for better customer engagement. Upgrade offers- You can find many cold calling tips for sales but it equally important to keep the customer engaged by providing him various offers to upgrade. It is a must adopt a customer engagement tool.

Engagement 94

Engagement Scale Software Review Branding 94

Neil Patel

OCTOBER 24, 2020

When you are initially engaging with a digital agency, you should expect to receive some form of value upfront before you invest in their services. Any agency you engage with should ideally have experience working with other clients who are similar to you in terms of both your specific needs and the market you operate in.

Outsourcing Services 115

Outsourcing Services Sales Hiring Engagement Scale 115

Neil Patel

MAY 14, 2021

Whether you notice or not, plenty of PPC ads utilize questions to get more engagement. Questions Can Boost Engagement. Engaging your audience is essential. Let’s say you’re a blogger in the finance industry who wants to talk about the perks of investing. How often do you see ads asking a question?

Engagement 104

Engagement Travel Social Media Branding 104

Totango

SEPTEMBER 15, 2020

The advice, lessons, and encouragement you provide can guide your customer to achieve maximum return on their investment and drive growth that benefits both of you. Engaging your stakeholders , whether they are high or low influence, can not only drive growth but also turn stakeholders into enthusiastic champions of your product.

Communication 69

Communication Engagement Customer Success Churn 69