FastSpring

FEBRUARY 22, 2024

The Game Developers Conference (GDC) brings the game development community together to exchange ideas, solve problems, and shape the future of the industry across five days of education, inspiration, and networking. Attendees include programmers, artists, producers, game designers, audio professionals, and business leaders.

Merchant Services 132

Merchant Services Development Payment Services SaaS Payments 132

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 171

Merchant Services Scale Technical Review Sales Hiring 171

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. The platform also offers free educational resources to educate its customers. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

AUGUST 3, 2022

Account-based sales companies are accustomed to defining sales regions. If you’re a more location-agnostic company, you likely put less energy into sales and marketing efforts based on where your customers or prospects are coming from. Train Your Sales Team to Handle New Prospect Priorities.

Scale 108

Scale Revenue Sales Compensation 108

FastSpring

OCTOBER 13, 2020

But instead of just sending out emails advertising deals and promotions, you should schedule regular emails that focus on educating your customers, keeping them informed, and maintaining customer relationships. Acknowledge anniversaries on subscriptions and include an opportunity to upsell/cross-sell.

Retention 148

Retention Payment Features Payment Methods Payment Services 148

Sales Hacker

SEPTEMBER 24, 2022

Building a sales funnel that aligns with your business goals is essential. I’m the head of Product at Datanyze, specializing in sourcing up-to-date prospect contact info to keep your pipeline flowing and sales funnel fresh. What is a sales funnel? And then there’s the sales funnel. The 4 stages of a sales funnel.

Sales Funnel 118

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 118

Buffer Resources

MARCH 5, 2024

The customers who did find our product loved it, but sales were slow, and working with big distributors and retailers was challenging for our small company. On the financial side, distributors took a chunk of our already tight margins, and the 90-day payment terms from most retailers made cash flow difficult.

Payment Methods 80

Payment Methods Payment Services Payments Scale 80

Stax

DECEMBER 20, 2023

“This is what we call payment adjacency,” explains Richard. It’s about knowing where in your app it makes sense to have payments-related activity. That could be during sign-up or it could be at the point when they need to send an invoice.” should be easily available to SaaS providers that offer invoicing services.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

SaaStr

OCTOBER 20, 2022

We have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. Vouris helps B2B SaaS and service companies build their SDR and/or AE teams. appeared first on SaaStr.

Scale 196

Scale compliance Healthcare AI 196

User Pilot

MAY 8, 2023

This article will go over 10 different challenges across product, sales, and general business to help SaaS businesses identify (then overcome) these obstacles! As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

Neil Patel

NOVEMBER 20, 2020

This model is popular (in fact, 23% of online sales are fulfilled through dropshipping ) because it allows e-commerce businesses to focus on what they do best, marketing and selling products without worrying about logistic issues. Focus on your strengths : Concentrate on where your competitive advantage is – making sales.

Payment Methods 141

Payment Methods Payment Features Payments Scale 141

FastSpring

NOVEMBER 3, 2023

Each year, we bring entrepreneurs, local leaders, and friends together to connect, collaborate and grow through our educational tracks, mentor office hours, startup showcases, and networking mixers. Our platform includes branded localized checkout, subscription management, and so much more.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

User Pilot

OCTOBER 5, 2023

Here are three main benefits: Align sales and marketing teams : Automation facilitates the seamless integration of customer relationship management ( CRM ) systems with various marketing and sales tools. This easy data collection and analysis enables marketing and sales teams to effectively align their strategies.

Scale 104

Scale Marketing Growth Marketing Payment Features 104

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

SaaStr

APRIL 14, 2023

Many customers in SE Asia are budget-based versus subscription-based. You can sell to great companies as first users and engage in founder-to-founder sales, but close to series A, you need to keep your eyes on more developed markets to achieve VC-type tech company growth. The key focus here should be a shift to education.

Development Team Review 211

Development Team Review Technical Review Underperforming Technical Team SMB 211

ProfitWell

JULY 22, 2020

As a result, retail sales have been decreasing gradually, leading to thousands of closures annually. Though e-commerce still accounts for a small portion of total retail sales, it is growing at a fast rate. In 2019, the total global e-commerce sales amounted to $3.53 DTC sales will rise by 24.3% rise from 2019.

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

ProfitWell

SEPTEMBER 27, 2019

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. The modern subscription economy is different than the software industry of old.

Subscription 61

Subscription Payment Features Business Innovation 61

Neil Patel

DECEMBER 8, 2020

A lot of companies use time tracking software to streamline payroll and invoicing. Whenever you generate an invoice or make a payment, there’s a clear record of the work that was done. Premium subscriptions for products like Clockify are going to come with everything you need to plan, budget, and execute a project.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

Blulogix

FEBRUARY 13, 2024

Agile monetization, especially within the context of subscription and recurring revenue models, necessitates a holistic approach that permeates every facet of an organization. IT and Operations: The technology infrastructure and operational processes underpinning subscription services are critical to monetization success.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Sales Hacker

JULY 18, 2022

This piece looks at how to harness the power of sales automation for customer retention with 5 ready-made, templated processes , and 5 best practices to consider on your automation journey. Educational sequences. EXAMPLE: A customer moves into the ‘Won’ stage of our sales pipeline. Send them from Customer Success Managers.

Payment Services 75

Payment Services Churn Payment Methods Payment Solutions 75

Stax

NOVEMBER 6, 2023

Thanks to these modern payment solutions, credit card, and debit card users can now complete their purchases without swiping or inserting their cards at the point of sale (POS) terminals. Why Is Adding Mobile Payments Important to Businesses Today? Educating your employees is the next hurdle to clear.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Subscription Flow

APRIL 1, 2024

Keeping all that in mind, this blog will detail how a merchant of record can help various businesses, such as software development companies, digital media companies, electronic book publishers, alongside online education providers, by handling taxes, managing transactions, avoiding fraud, and enhancing customer experiences.

Merchant Services 97

Merchant Services Payment Services SaaS Payments Payment Methods 97

User Pilot

JUNE 19, 2023

TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo! The best SaaS LMS providers of 2023 LMS vendors offer a range of solutions that enable you to deliver quality educational experiences.

Systems Review 96

Systems Review Management SaaS Education 96

ProfitWell

JUNE 3, 2020

It’s especially important for subscription-based businesses. Every new lead carries the potential for recurring revenue. In this article, you’ll learn about the four most effective types of content for a subscription-based business. Why is content important for subscription-based businesses? With content.

Subscription 64

Subscription Payment Features Social Media Business 64

Chargify

MARCH 25, 2019

Recurring subscriptions are becoming the norm in the business world, and for good reason. Subscription services give the end user control over costs and employee access, without the cumbersome contracts. But some software-as-a-service (SaaS) companies struggle with how to sell subscriptions.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

CustomerSuccessBox

JUNE 20, 2022

By collecting accurate data and comprehensive information about your customers, you can improve retention, uncover additional sales opportunities, and boost your customer health scores. So that you never miss renewals and invoices, especially when you have a monthly subscription. Growth Stage SaaS. Mature Stage SaaS.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

Sales Hacker

MARCH 1, 2024

A highly curated group of 200 GTM leaders, 85% director level and above across Sales, Marketing, and Partnerships. Through these content channels, they can fuel conversations, educate the market, and build strong relationships with potential customers. A chance to tour (and maybe even race on?) Austin’s F1 track.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

SaaStr

JUNE 5, 2020

With the Salesforce IPO in 2004, we saw the first sign that institutional investors were comfortable with a standard set of SaaS metrics: Churn, sales efficiency , ARPU, LTV, customer acquisition cost , and so on. . It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products.

Venture Capital 218

Venture Capital Technical Review SaaS Scale 218

ProfitWell

APRIL 10, 2019

Now go hug your own and educate them with subscription. Our ProfitWell cohorts studied 1k SaaS and subscription companies to break it down. It's hard enough for some to make a sales conversion the traditional way. Nike created one of their most successful sales campaigns with the robot chat, so who’s to say you can’t too?

Payment Features 49

Payment Features Churn Subscription Acquisition 49

Intercom, Inc.

JULY 1, 2020

At Intercom, our Support Ops and Product Education teams work hand-in-hand to deliver proactive support to our customers. You can also onboard and educate new customers, so they’re set up for success with your product from day one and have all of the information they need to overcome common hurdles. .

Customer Support 239

Customer Support Scale Education Onboarding 239

Intercom, Inc.

MAY 13, 2022

For example, a subscription-based service requires continuous nurturing so that the customer will be a repeat subscriber. Customer loyalty programs and ongoing, proactive sales and service support are popular ways of doing that because those tactics can forge relationships that are hard to break. .

Marketing 118

Marketing Social Media Branding Onboarding 118

Totango

SEPTEMBER 20, 2022

Here we’ll walk you through the essentials you need to know to harness customer enablement to increase B2B and SaaS sales. Then we’ll look at the benefits of customer enablement and how it mutually supports sales enablement strategies. How Should Customer Success Enablement and Sales Enablement Work Together?

B2B 82

B2B Scale SaaS Sales Enablement 82

User Pilot

NOVEMBER 29, 2023

Also known as customer retention specialists, they are typically a part of the customer success or sales team. The average salary for a retention specialist varies based on location, education (for example, whether the candidate has a Bachelor’s degree), company, and professional experience. Average retention specialist salary.

Retention 102

Retention Customer Lifetime Value Churn Outsourced Development 102

Stax

FEBRUARY 5, 2024

On invoices, present it as a separate line item to provide a clear breakdown. Educate your staff to inform consumers about surcharges, address inquiries, and provide responsive support. Managing Surcharges as a Business Transparent communication is the first step to implementing surcharges. Everyone on your team should be in the loop.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

User Pilot

APRIL 22, 2024

Providing educational content to keep users engaged and informed. Then create small, concise messages to educate customers about each of these features. Drive customer success efforts with customer education Educating customers about your product is a constant, never-ending task. Userpilot interactive walkthrough.

Customer Success 84

Customer Success Retention Software Review Customer Lifetime Value 84

OPEXEngine

JUNE 8, 2021

In the movie Glengarry Glen Ross, Blake, a successful salesperson, visits the real estate sales team and gives them a blistering motivational speech that has gone down in history as one of the best of all time. This is the first challenge facing enterprise SaaS sales teams. Challenge 2: Sales Cycles Are Longer. Not even close.

Enterprise 52

Enterprise Underperforming Technical Team SaaS Sales 52