Remove Education Remove Payment Features Remove Product ROI Remove Sales
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Oct 18 – Customer Success Jobs

SmartKarrot

Develop local US support, implementation, and CS team with training, education, and mentoring. Provide process and reconciliation of invoicing for ON24 products and services. Work closely with other team members to articulate value proposition and strategy to maximize the 1st few months of subscriptions.

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The Most Important Customer Success Metrics to Track and How to Improve Them

Totango

You can position yourself as a customer-centered business and embrace a company-wide ethos of nurturing customer growth, but you still need to know if the product is having a practical, positive impact on a customer’s daily workflow. The goal of customer success is to generate recurring revenue by creating customer lifetime value.