Sat.Apr 09, 2022 - Fri.Apr 15, 2022

Gartner: SaaS Spending Is Going to Grow Even Faster Than We Expected in 2023

SaaStr

Enterprise software spending globally was $529B in 2020, per Gartner. In 2023, it will be $750B. That’s a tailwind almost all of us are drafting on. — Jason BeKind Lemkin #???????????? jasonlk) April 13, 2022. So these are rocky times in the public markets for SaaS.

Sales Training vs. Sales Coaching: What’s the Difference

Predictable Revenue

Learn the difference between sales training and sales coaching, the unique benefits, and why you should be using a combination of both in your organization. The post Sales Training vs. Sales Coaching: What’s the Difference appeared first on Predictable Revenue. Blog Outbound Sales Development

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Top 10 Insights from Customer Success Executives in 2022

Totango

At Totango’s 2022 Global Executive Forum , customer success leaders from around the world came together to connect with their peers, share ideas and learn about new products and opportunities.

5 Ways B2B Sales Operations Managers Can Shorten Time to Revenue

Sales Hacker

Time is precious and always in high demand, so naturally, time to revenue (TTR) is a crucial KPI for any sales team. Along with providing insights into efficiency and earnings, TTR sheds light on lead prioritization, cost reduction techniques, profit forecasting, and more.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

VCs Don’t Really Ghost You. They are Just Prospects. Treat Them as Such.

SaaStr

One of the most frustrating things for founders is when VCs “ghost” them. I’m guilty of this myself, as much as I wish I wasn’t. I forget. The email box gets overloaded. It’s not an excuse, it’s not right. But the thing is, it happens.

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Mistakes to Avoid When Selecting a CS Platform: Not Having a Modern Mindset

Totango

Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform.

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The Marketplace 100: 2022

Andreessen Horowitz

2022 marks our third year releasing the Marketplace 100, a ranking of the largest consumer-facing marketplace startups and private companies. When we started this series in early 2020 (based on data from 2019), we had no way of knowing how volatile the next few years would be.

5 Interesting Learnings from Square, er Block, at $16B in Net Revenue

SaaStr

So is Square a SaaS company? It’s not even Square anymore as a company … it’s now Block. The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. And yet … and yet … its engine is all software and really SaaS.

How to choose an enterprise search platform

IT World

As the amount of data organizations create continues to mushroom, they’re all dealing with the same challenge: how to enable their employees to find the answers they need to do their jobs when the information is hidden in different sources, including email servers, databases, network drives, cloud drives, and countless SaaS apps.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Making the Switch: How to Evaluate a New Customer Success Platform

Totango

In order to effectively optimize, scale and provide your customers with the best experiences possible, you need to have a high-quality customer success platform. But what do you do when the platform you’ve been using goes out of business?

How to Implement Effective Account-Based Marketing Strategies with Auseh Britt

Sales Hacker

In this episode, we’ve got Auseh Britt , a seasoned B2B marketer with 20 years of marketing experience across a wide range of industries and companies spanning global hospitality to startups, who currently serves as the VP of Growth Marketing at Terminus.

Women in Revenue: Transparent Comp is #1 in Evaluating Job Offers

SaaStr

Hiring has never been easy in SaaS. In the old days, it was hard just because there weren’t enough seasoned candidates. Today, it’s hard because there are 1000x more SaaS startups before. It’s always been hard.

More than half of PCs can't upgrade to Windows 11 — report

IT World

Data released today by IT asset management platform provider Lansweeper indicates that upgrades to Windows 11 have almost tripled over the past three months, but the overall adoption rate remains miniscule.

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

Decentralized Speed: Advances in Zero Knowledge Proofs

Andreessen Horowitz

One way to view technological advancement is through the lens of hardware: as new needs and use-cases emerge, chip manufacturers design special-purpose GPUs, FPGAs, and ASICs optimized for specific functions and software.

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How to Win the Revenue Relay: Preparing for Handoff

Sales Hacker

Have you ever seen a runner drop a baton during a relay race? Marketing and sales hand-offs can be very similar: if the hand-off misses, the leads grow cold and the organization loses money. Want to know how can you ensure the perfect hand-off between marketing and sales every time?

The Private Equity Math of 1+1=3 in SaaS Acquisitions

SaaStr

Datto getting acquired for $6.2B looks like a pretty good deal: – $600m ARR, but – Only growing 19% YoY. Potential key: – 28% EBITDA. It's a cash machine pic.twitter.com/Efjrh7F4pa. — Jason BeKind Lemkin #???????????? jasonlk) April 11, 2022.

We’re one step closer to Windows in the cloud

IT World

I've been saying for a long time now that Microsoft's master Windows plan is to move you to a cloud-based Desktop-as-a-Service (DaaS) model. Earlier this year, I pointed out that Windows 11 was nudging us towards Windows as a Service (WaaS). The march continues.

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Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

Azure SAML: A Definitive Guide

Frontegg

If you have been in the SaaS industry in recent years, you are surely familiar with Azure Active Directory (Azure AD). This popular access management service can work seamlessly with Security Assertion Markup Language (SAML), a commonly-used protocol.

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Data-driven Decision Making with Google’s Chief Measurement Strategist

Sales Hacker

Companies are starting to pivot from using data to inform the process and have data lead their entire decision making process.To accomplish this, companies need more than just great data analysts, they need great data storytellers. powered by Sounder.

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Dear SaaStr: How Many Deals Can a Sales Rep Close Per Month?

SaaStr

Dear SaaStr: How Many Deals Can a Sales Rep Close Per Month? A successful but not top 5% sales rep in SaaS typically can close: 20–50 deals a month if $0.5k-$2k ACV , i.e., very transactional 1–2 call close. Usually all inbound. 10–15 deals a month if $5k-$25k ACV (i.e.,

Is it magic, or ChurnZero? SalesIntel reveals the secrets of its expansion success.

ChurnZero

Have you ever wondered how certain companies know exactly the right moments to reach out with an offer? Sometimes, the outreach is so spot-on and intuitive, you don’t even realize you’re being pitched. As acclaimed mentalist Tony Corinda said, “Good timing is invisible.

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Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

16 Things to Know About Raising Debt for Startups

Andreessen Horowitz

Sales Enablement: Your Secret Weapon to Building a World-Class Sales Team

Sales Hacker

For many years (and well-intentioned efforts) sales teams have struggled to recruit, retain and grow talent. While there are many hurdles to overcome when building sales teams, organizations too often underutilize the power of their sales enablement team.

Dear SaaStr: How Do You Change the Price of Your SaaS Product Without Upsetting Existing Customers?

SaaStr

Raise prices on existing customers, Doesn’t help if you are growing quickly. Just makes them unhappy. Raise prices on new customers, Forces you to deliver more value. Often makes everyone more happy. — Jason BeKind Lemkin #???????????? jasonlk) April 7, 2022.

The 15-Step SEO Audit That Is Guaranteed to Improve Rankings

Neil Patel

You’ve set up your website and it’s looking good, but it’s not engaging visitors, and your traffic is falling. You’re not alone. According to Ahrefs, 90.63 percent of content gets no organic traffic from Google. How do you solve the problem?

Should Customer Marketing Align with Customer Success?

With outcomes and metrics that align directly, find out why customer success should be the foundation of a customer marketing strategy. Download the free ebook now!