SaaStr

FEBRUARY 5, 2024

So most of you can probably infer from funding posts and press releases just how much B2B funding is going into GenAI startups. But exactly how much? Sapphire Ventures has the latest data. In 2023: GenAI funding was up a stunning +271% (!) But overall, B2B VC funding was down -36% 2024 seems to be pretty much the same. Top SaaS VCs are investing 80%+ in AI-first startups: This is where the VC frenzy is right now.

AI 316

AI B2B Startup Investment 316

The Moz Blog

FEBRUARY 8, 2024

An About page is often part of a buying journey. It can drive people to your site and help convince them to trust your brand, boosting both brand loyalty and conversions. Ann shares four key steps to create better-performing About pages.

Branding 123

Branding 123

Nimble - Sales

FEBRUARY 5, 2024

Social selling is a modern B2B sales method using social media to connect with customers. It’s about genuine conversations, not just pushing products. It’s about building trust through helpful interactions. Adding social selling to business strategy is crucial as it uses platforms like LinkedIn for authentic connections beyond traditional advertising.

Social Media 78

Social Media Advertising B2B Strategy 78

Andreessen Horowitz

FEBRUARY 8, 2024

As Ben Horowitz says, it’s “ no prize, no fight ” when it comes to getting the best salespeople on your team. But building a sales compensation plan that both aligns your sales team’s compensation with your customers’ objectives and recruits top salespeople can be incredibly difficult in usage-based pricing. The problem comes down to incentives. In traditional B2B SaaS sales, companies want to sell large upfront annual commitments, so salespeople’s compensation is mostly designed to maximi

Compensation 91

Compensation Sales Recruiting Sales Systems Review 91

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Sparktoro

FEBRUARY 4, 2024

I’ve only been writing online as a marketer for about four years. And already, I feel like I’m out of ideas. In this photo I am holding a light bulb but it is not obviously a light bulb, and I was not going to purchase a new light bulb for the sake of this blog post.

Marketing 76

Marketing 76

Scytale

FEBRUARY 6, 2024

Spoiler alert: money doesn’t make the world go around. It’s data security and compliance. But don’t just take our word for it. 73% of consumers are more concerned about their data privacy now than they were a few years ago. But the importance of data security and compliance is old news, and customers no longer prefer companies with robust security standards – they demand it.

compliance 111

compliance Technical Advisors Data SaaS 111

SaaStr

FEBRUARY 8, 2024

Dear SaaStr: What are the best 5 points to improve poor sales performance? Here are my 5 simplest ideas to quickly improve sales performance. They don’t solve bigger problems, but they usually work — and work quickly. Concentrate leads in those who can close. If you have a rep or two that just can’t close, that doesn’t work in the early days.

Scale 244

Scale Sales Hiring Sales AWS 244

Groove HQ

FEBRUARY 8, 2024

Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans! The post Better Customer Relations = Profit Growth appeared first on Groove Blog.

Churn 70

Churn Business Customer Support 70

Inturact

FEBRUARY 9, 2024

UserGuiding is a fantastic tool for user onboarding by SaaS companies. It stands out with its easy-to-use no-code tools, allowing for the creation of interactive product guides, step-by-step tutorials, tooltips, surveys, and walkthroughs. Its integration with platforms like Intercom, Mixpanel, and Google Analytics means it can seamlessly blend into your existing tech stack.

Onboarding 90

Onboarding SaaS 90

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Tom Tunguz

FEBRUARY 4, 2024

As we’ve been researching the AI landscape & how to build applications, a few design patterns are emerging for AI products. These design patterns are simple mental models. They help us understand how builders are engineering AI applications today & which components may be important in the future. The first design pattern is the AI query router.

AI 320

AI Artificial Intelligence User Experience Engineering 320

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). Everything from hiring on the GTM side to layering in a sales-led motion into PLG. Before joining Zapier, Giancarlo was at Atlassian as a technical sales lead before moving to DropBox as a Senior Director of Growth and Monetization, and was CMO at Confluent – so he

Scale 286

Scale Sales Hiring Sales Marketing 286

Clouded Judgement

FEBRUARY 9, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Are Forward Estimates Going Up? Going in to this earnings season I expected a big driver of stock price performance to be how 2024 full year estimates change pre / post earnings. Since the macro feels more “stabilized” it felt fair to assume “are numbers going up or down” to be the question most correlated with stock price performance.

Cloud 195

Cloud Pricing Startup Revenue 195

FastSpring

FEBRUARY 7, 2024

fs Builds features developer-built projects showing step-by-step examples, code snippets, and advice on how to approach building with FastSpring. The goal of this series is to not only help you build with FastSpring, but also to inspire you with new and unique ways to leverage FastSpring’s systems to best serve your company. As always, our support and sales engineering specialists are available to help if you need assistance along the way.

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Subscription Payment Features Merchant Services Payment Methods 137

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Tom Tunguz

FEBRUARY 8, 2024

We’re entering a new pricing environment for software: AI vs non-AI. It’s only happened in the last few weeks. Recent earnings have pushed some of the most important companies to all-time highs. Company Performance Confluent 34% Cloudflare 21% ServiceNow 20% Microsoft 14% This dynamic doesn’t favor everyone. Theory created a public market AI index to track software companies who have significant product plans or current AI businesses.

Startup 279

Startup AI Software Pricing 279

SaaStr

FEBRUARY 9, 2024

Dear SaaStr: What Are The Common Problems With “Founder CEO’s”? Founder CEOs are better, all things being equal. They go the distance. They care the most. They know it cold. And in fact, about 90% of SaaS companies that IPO still have their founder as CEO : SaaS CEOs That Go The Distance, To IPO … Tend To Be Founder-CEOs (Updated) Ultimately I see only one problem with founder CEOs: If they can’t constantly recruit, and recruit again, and recruit again , a world class ma

Scale 277

Scale Interviewing Engineering Content Marketing 277

Andreessen Horowitz

FEBRUARY 7, 2024

It’s impossible to talk about new technology without talking about human flourishing — every new technology from the plow to the microchip has typically been followed by a period of newfound wealth for consumers in the form of cheaper goods, improved productivity, and longer, healthier lives. In many ways, the most financially average person in our modern society experiences daily luxuries that history’s Pharaohs and Caesars could not imagine: instant communication, broadcast television, global

AI 140

AI Travel Technology Communication 140

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. Similarly, to be successful, an enterprise needs to be able to prevent churn and increase revenue growth.

Retention 109

Retention Underperforming Technical Team Software Review Churn 109

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Stax

FEBRUARY 5, 2024

Every transaction has a cost. Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. That’s why understanding surcharging—including its definitions, types, calculating methods, and best practices—can help you incorporate surcharging into your operations.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

SaaStr

FEBRUARY 8, 2024

Dear SaaStr: Do Net Promoter Scores Really Matter? I used to not believe in NPS. But I was wrong. Why? The fundamental reason is if you talk to any software/SaaS business truly at scale, you’ll hear one common theme — they get 80%+ of their new customers from word-of-mouth. You can see here, even at $1B+ in ARR , HubSpot’s number one source of new customers was … word of mouth: NPS is the proxy for that.

Scale 249

Scale Engineering Acquisition Metrics 249

Andreessen Horowitz

FEBRUARY 6, 2024

Former gymnast and current investor Aly Raisman joins general partner Julie Yoo and investment partner Daisy Wolf of a16z Bio + Health. In this episode, Aly chats about her background, how she thinks about health and fitness now that she’s no longer competing, and a few of her passion projects, including financial literacy. She also talks about her latest forays into investing, and how she appreciates and empathizes with founders’ tunnel vision and work ethic.

Investment 102

Investment Healthcare 102

Buffer Resources

FEBRUARY 5, 2024

A significant portion of our social interactions occurs in a realm unseen and untracked: welcome to the world of Dark Social. Chances are, you’ve copied a link and shared it in your group chat a thousand and one times. Or a friend has asked for a restaurant recommendation, and you share a link with them. That’s dark social. Despite its ominous name, dark social is just a fancy way of referring to untrackable conversations in online spaces.

Social Media 98

Social Media Branding Engagement Strategy 98

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

The Moz Blog

FEBRUARY 9, 2024

Search is one of the most powerful tools we have to drive business growth. Discover how to drive revenue with your organic traffic in this Whiteboard Friday.

Revenue 101

Revenue Business 101

SaaStr

FEBRUARY 7, 2024

So Atlassian has cruised past $4 Billion in ARR, still growing a steady 21% in a very efficient fashion. It’s raining cash, with 27% free-cash flow margins. The markets like this combination. Even with a few bumps, Atlassian is still trading at a $55 Billion market cap, so over 12x ARR. That’s twice the average of 6x ARR for public SaaS companies.

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SMB Enterprise Scaling Trends 250

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions!

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Buffer Resources

FEBRUARY 9, 2024

How can we keep creating a unique customer support experience even as we get an increasing number of messages from customers? This is a question that is always on my mind.  Delivering exceptional customer support has always been at the core of Buffer’s mission. Over the years, we've taken pride in our unwavering commitment to customer satisfaction and our dedicated support team's ability to go the extra mile.

Customer Support 86

Customer Support Software Review Software Social Media 86

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.

Pricing

Sales Hacker

FEBRUARY 5, 2024

Andy Jolls is 25+ year executive with several years in CMO roles. As a full stack marketer, Andy has re-architected six brands and identities, and built three funnels from the ground up. He’s been a B2B leader in businesses from pre-revenue to $600MM. Andy co-Chairs the CMO group for Pavilion (6000+ GTM leaders) and is active in several marketing communities.

AI 86

AI Generative AI Machine Learning Artificial Intelligence 86

SaaStr

FEBRUARY 8, 2024

So times aren’t tougher for everyone in B2B and SaaS, but they’re tougher for many. And the playbook has mostly been as follows for those with tougher times: Cut the burn Freeze hiring If growth is really slow, look at layoffs if necessary and Cut marketing to almost zero To some extent, this makes sense. Marketing is a variable cost with generally medium-term benefits in SaaS and B2B.

Marketing 248

Marketing Scale B2C B2B 248

FastSpring

FEBRUARY 8, 2024

Ready to join the ultimate gathering in Asia for around 2,000 WordPress enthusiasts? If so, join FastSpring at WordCamp Asia 2024 at Booth 17! We’d love to talk with you in person! Join us at the Taipei International Convention Center (TICC) from March 7th to 9th, for an extraordinary event dedicated to all things WordPress. Immerse yourself in a diverse array of programs, workshops, and presentations, where industry experts will share their wisdom, and cutting-edge trends will be unveiled.

Merchant Services 78

Merchant Services Payment Solutions Payment Methods Payment Services 78