Sat.May 02, 2020 - Fri.May 08, 2020

You Need a SaaS Churn Analysis ASAP. Here’s Why.


A SaaS churn analysis is more than a quick calculation of your customer churn rate. It provides a window into the causes and effects that are affecting your churn rate, including your customers’ needs and whether they are being met. These insights will fuel your next steps and help you determine where resources are best invested and what improvements need to be made to ensure business continuity. SaaS Churn Analysis Benefits.

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I’ve Been Through 6 Recessions. Here’s Everything I’ve Learned About Adapting.

OpenView Labs

“Never allow a good crisis go to waste. It’s an opportunity to do the things you once thought were impossible.”. So said Rahm Emanuel, former mayor of Chicago, congressman and White House chief of staff. Emanuel certainly handled his share of crises—but nothing quite like the COVID-19 pandemic in terms of complexity and scale. And yet his words still hold true.

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The Fundraising Market Has Changed, But Not in the Way I Thought

Tomasz Tunguz

In March, I published analysis of the fundraising market in 2008. It showed that the later rounds, the series B and series C were the most impacted. The early data from March 2020 shows a different pattern. Seed and Series A rounds are first to bear the compression in the market. Later rounds are unblemished. Round volumes in seed have been declining since summer 2018. The same is true for Series A and Series B. Meanwhile, Series Cs are flat to up.

What’s Really Happening in Venture Capital, Right Now


Q: Are Silicon Valley VC firms suspending or significantly cutting down on startup investments during this pandemic given the vast economic uncertainties of this time, or is it business as usual? I’m glad you asked! First, come here from 20+ of the top VCs in SaaS and Cloud for FREE at our next big digital event, the next SaaStr Summit: The New New in Venture on May 27th. Sign up here and early session registration is already open!

The Complete Guide to SaaS Revenue Modeling

In today’s climate, it’s more important than ever for SaaS companies to build rock-solid financial models on which they can operate and make key business decisions. The teams at SaaSOptics and Burkland have teamed up to create a comprehensive guide to the most difficult aspect of financial modeling: revenue forecasting.

You’re going to be okay

Predictable Revenue

An amazingly vulnerable, inspiring, transparent, and courageous note from Predictable Revenue's Co-Founder, Aaron Ross. The post You’re going to be okay appeared first on Predictable Revenue.

More Trending

The Difference Between Effectiveness and Efficiency Explained


What is the difference between effectiveness and efficiency in sales? When it comes to B2B sales tools, efficiency is prioritized more so than effectiveness. But what do you gain by reps generating more meetings if they are all mediocre at best? Efficiency and effectiveness are both buzzwords popularly used by CEOs and Sales VPs to chart the course of their organization. They are also commonly misused and misinterpreted, not just in the lexicon of business-speak but in daily use.

Best WordPress Hosting Services

The Daily Egg

WordPress is the world’s most popular CMS. It powers more than one-third of all websites across the globe. So if you’re using WordPress to build your website, you’ve made an excellent choice. But unlike other website builders and content management systems, WordPress doesn’t offer web hosting out of the box. You’ll need to get that […]. The post Best WordPress Hosting Services appeared first on The Daily Egg. Reviews

You Are Not a Media Company


In these Shelter-and-Beyond days, many of you are trying to dial-up the media and content side of your business. Which is good. IMHE, content marketing, done right, always works. Webinars almost always work. Corporate blogs almost always work. Podcast almost always work. Viurtal events can work. But you have to do them right. More on how here: Webinars Almost Always Work. Corporate Blogs Always Work. But Only If You Do Them Right. What’s the key?

Updating the Hunter-Farmer Sales Model for Today’s Nuanced Sales Landscape

Predictable Revenue

The hunter-farmer sales model has long been an accepted way of looking at the different roles that exist, primarily, in the Account Executive world. Sean O’Shaughnessey talks about how it has expanded to fit today's nuanced landscape. The post Updating the Hunter-Farmer Sales Model for Today’s Nuanced Sales Landscape appeared first on Predictable Revenue.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Untangling the Modern Sales Stack


According to Sales Hacker , there are five core sales activities that can be optimized with technology. For every core sales activity, there are countless tools to choose from — some that specialize in a single function and some that encompass several. The combination you select to support your day-to-day operations becomes your “sales stack.”. Your organization’s sales stack will likely look a bit different from those of your competitors, but that doesn’t mean one is right or wrong.

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Best Website Builders

The Daily Egg

Website builders make it easy for anyone to create a new website from scratch. You don’t need to be a developer, learn how how to code, design, or have any technical experience whatsoever. As long as you know how to use the Internet, you can create a professional website in minutes with a website builder. […]. The post Best Website Builders appeared first on The Daily Egg. Reviews

7+ Tips On How To Build Your First Sales Team


Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales ??. At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep succeeds goes way, way down. OK assuming you know how to do it (you’ve closed 10+ customers yourself) … then you do you structure your first team? Don’t overcomplicate it.

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7 Best Apps to Help Your Team Thrive While Social Distancing

Entrepreneur - SaaS

The best apps, SaaS and tools for remote teams. Crisis Management

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The Five-Finger Approach to Onboarding

As a group who provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

The Difference Between Effectiveness and Efficiency Explained


What is the difference between effectiveness and efficiency in sales? When it comes to B2B sales tools, efficiency is prioritized more so than effectiveness. But what do you gain by reps generating more meetings if they are all mediocre at best? Efficiency and effectiveness are both buzzwords popularly used by CEOs and Sales VPs to chart the course of their organization. They are also commonly misused and misinterpreted, not just in the lexicon of business-speak but in daily use.

Best Accounting Software

The Daily Egg

Ask the majority of small business owners, and they will provide quite a few reasons about why they’ve started their businesses. Rarely will you hear those owners list doing their own accounting as a reason, even though they know how important proper accounting is for the long term success of the business. The best accounting […]. The post Best Accounting Software appeared first on The Daily Egg. Reviews

8 Ideas On How To Do Better In the New Normal


So however rough it’s been lately, or at least different … it’s time. It’s time for the New Normal. A new plan, for real. A new strategy. One that builds on the learnings since March. Here are my top 8 things to challenge you, that might help as we transition from reactive to proactive … to a new normal, for real. Ok this is the first real week of May. Now, you have a New Normal.

The State of Sales: Pandemic Adaptation Survey (Report)

Sales Hacker

As a result of the COVID-19 pandemic, companies of all sizes have been forced to adjust on the fly to maintain stability within their organization. With the business landscape changing overnight, sales departments and sales professionals are among the most affected. To better understand the impact of the pandemic on the sales industry, we sent out a 38-question survey to nearly 472 sales organizations in a wide variety of industries. What We Discovered.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

How to choose an in-person payment system


Although the world has steadily moved towards ecommerce and newer contactless technologies and smartphone-based apps like Apple and Google Pay, the reality is that card present is the foundation of payments technology, going all the way back to the days of physically imprinting numbers on carbon copy receipts. And even though the COVID-19 pandemic will likely continue to accelerate this change, card present is still the majority transaction channel for card payments.

Redpoint 8 - Our Eighth Early Stage Fund

Tomasz Tunguz

Much has changed in the world since we announced our last early stage fund in 2018, especially in the last several months, as so much of our day-to-day lives have been reshaped by the coronavirus pandemic. We believe it’s more important than ever to back visionary founders, like the many we’ve had the privilege of working with as a firm so far. We’re both excited and grateful to have the opportunity to continue to partner with early stage entrepreneurs.

Would You Rather Own 100% of a Company Worth $100 million or 10% of a Company Worth $1 Billion?


Q: Would you rather own 100% of a company worth 100 million or 10% of a company worth 1 billion? This is the greatest question for ambitious founders. I’ve thought about it a lot. I’ve lived it (a version of it). And I think about it every single day. I remember when Aaron Levie turned down a $600m+ acquisition for Box years ago, before SaaS went on a tear.

Why You Need Empathy & Emotional Intelligence to Sell Now (+3 Tips)

Sales Hacker

It’s like a sudden punch to the gut, isn’t it? We’ve all been zapped into unchartered territory by COVID-19 , and our personal and professional mettle is being put to the test. For SDRs and marketing teams especially, the old sales playbook is a thing of the past. The seismic impact of COVID-19 has blurred the lines of normal and introduced a new playing field. Sales must go on. But how?

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

How to Write Effective Dunning Emails (30+ Examples Included)


When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers who actively cancel their subscription. However, there’s another type of churn that gets overlooked. And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. I’m talking about involuntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment.

5 Ways to Prepare a New Salesperson for Cold Calling

Chart Mogul

Onboarding a new member of your sales team is challenging on its own, but especially so when they have to call prospects out of the blue. Providing the right cold calling training can make or break the success of a new team member. Nobody likes cold calling. But just because it isn’t fun doesn’t mean it isn’t effective. A study conducted by the RAIN Group in 2018 found that “69% of buyers have accepted phone calls from new providers in the last 12 months.” Simply put?

Adding a Second YouTube Channel on Tactical Tips — Take A Look!


I’m running an experiment during Shelter+ to try some additional video content. I’m not quite sure this is a format the world wants, but I’ve added a bunch of new videos and content : 10 Learnings From the Last Downturn as a SaaS CEO. How We Got to 1,000,000+ Social Followers and What We’ve Learned. What’s Really Happening in Venture Capital Right Now. The New Normal: 8 Ideas To Help You and Your Team. How To Hire Your First Sales Team.

12 Survival Tips for Remote Sales Teams (From Real Remote Workers)

Sales Hacker

If you’re an office-goer, the thought of managing or being part of a remote sales team might seem like a no-go. But my sales team has always worked this way. Exposure Ninja’s sales team is tight-knit. We have five people in total, all working from different parts of the UK to make big waves (and big sales, of course). The reason our sales team is so successful isn’t because of the practicalities of being remote. It’s because of our mindset.

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

10 Years In Tech


Musing after a decade spent building SaaS start-ups By Geoff Roberts 20 min read. Exactly 10 years ago today—May 10, 2010—I slinked through office doors that opened to my first day of work at a “real job.” I was plenty nervous as I entered a shared office space with dingy gray carpets tucked away in Boston’s Fort Point Channel. My whole career, quite literally, lay in front of me. Today I can look back across a full decade that’s been spent building SaaS start-ups.

4 Ways for Leaders to Build Resilience

OpenView Labs

There is no leadership manual for dealing with a once-in-a-century global health emergency—no script to guide what you should say to team members, customers and stakeholders in your business. Right now, everyone’s leadership skills are being tested in ways we could have barely imagined three months ago. It’s not just a question of how resilient our organizations are and how quickly they can adapt to lockdowns and restrictions on travel. It’s a challenge to our resilience as human beings.

Come Watch the Midas List LIVE for Free at New New in Venture on May 27!!


We’ve added the next wave of speakers for our next SaaStr Summit, The New New in Venture on May 27th. It’s Free, and will we also add a new level of mentoring and networking ahead of the event, so sign up now to both register for your first sessions, AND for CEOs and VCs, to get access to our matchmaking tool which will launch in about 2 weeks. The newest speakers include: The Midas List Live, the annual ranking of the top VCs in the world!