Wed.Jul 15, 2020

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Best Video Conferencing Software

The Daily Egg

With more people working from home than ever before, video conferencing software has become necessary to run businesses effectively. Remote work is the future. But that doesn’t mean you can’t have face-to-face interactions with colleagues and employees. Video conferencing software makes this possible. For basic meetings to client presentations, team collaboration, and educational purposes, video […].

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The 21 Top Excuses for Not Closing A Deal

SaaStr

Sales is hard. And not only is it hard, but you shouldn’t be closing every deal you are in. Why? Well, if you’re closing even deal you are, you’re not been invited to the deals where your product has competition. Where it has gaps. You aren’t being invited to where you’ll want to be to grow, if you magically close every deal you are in.

Sales 250
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Shorthand for High-Growth Startups

Mucker Capital

As a startup founder, business jargon and vocabulary tends to grow and expand with experience beyond the mainstays of "product-market fit" and "go-to-market". It isn't until a founder finds themselves deep within their cash flow statements that "churn" can take on new significance. INTRODUCING SHORTHAND. Our managing partner Omar Hamoui is no stranger to the intricate vocabulary of high-growth startups.

Startup 87
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Decacorns & Unicorns in 2020: Founders Fund Keith Rabois and SaaStr’s Jason Lemkin (Video + Transcript)

SaaStr

A discussion with SaaStr CEO Jason Lemkin and Keith Rabois, Partner at Founders Fund about the latest on unicorn and decacorn valuations. Keith Rabois | Partner @ Founders Fund. Jason Lemkin | Founder @ SaaStr. Jason Lemkin: … For a bunch of reasons. One, it’s an important topic. Two, founders care a lot about Venture maybe more than they should.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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a16z Podcast: How Transparent Pricing Drives Healthcare Change

Andreessen Horowitz

Dr. Marty Makary—surgical oncologist at Johns Hopkins University School of Medicine, and health policy and innovation expert—has long been a passionate advocate for transparent pricing in the healthcare system. We don’t talk enough (or really at all) about price in … The post a16z Podcast: How Transparent Pricing Drives Healthcare Change appeared first on Andreessen Horowitz.

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How to kill the feature creep monster: Launch and sell early!

CloseSaaS

Which features should you add to your product before you can start selling it? Many founders get overpowered by the feature creep monster early in the development of their product.

Startup 52
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Subscription Economy News: Week of 07/13/20

Zuora

Every week, we bring you the top stories and analyses from the global Subscription Economy. Google Play Pass is Expanding Outside […]. The post Subscription Economy News: Week of 07/13/20 appeared first on Zuora.

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How Social Media Ads Work to Boost Your Business

SaaS Metrics

A business person knows that social media is one of the advertising opportunities they have. You have likely been to a social media site and seen advertisements on the sidebar of your screen or seen advertisements in your newsfeed. You may not know exactly how social media ads work to boost your business. You know that you have seen the ads, but what makes them so effective, and how can you make the most of your ads.

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Meet Jack, Implementation Specialist

ChurnZero

ChurnZero’s employee spotlight series highlights the person behind the professional, digging deep and discovering what drives our team members. This spotlight features Jack Moyahan , Implementation Specialist at ChurnZero. . As a member of the Customer Success team, Jack helps bring our clients onboard by managing the kickoff welcome calls and the requirements gathering and all technical aspects of the implementation of ChurnZero. .

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Nimble’s Updated Contact Listing Feature Streamlines Contact Organization for Teams

Nimble - Sales

We all spend too much time working with spreadsheets. Spreadsheets aren’t dynamic, so we still have to fill out a lot of the information manually. This is why we made some big improvements to our Contact Listing tab! Managing your contacts across all platforms just got a lot easier with Nimble’s newly redesigned Contact Listing […]. The post Nimble’s Updated Contact Listing Feature Streamlines Contact Organization for Teams appeared first on Nimble Blog.

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Customer Lifetime Value – All You Need to Know

SmartKarrot

Source. When you are running a SaaS business, there are different metrics you need to keep track of. These metrics help you align your business strategies into the right direction. Without these metrics you would have no accountability of your business and keeping the growth in check would become difficult, let alone taking the corrective measures. Out of all the metrics we use in SaaS, we are going to discuss one very important metric called Customer Lifetime Value (CLV) in this article.

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I’m Seth David, QuickBooks Online Trainer, and This Is How I Use Nimble CRM

Nimble - Sales

We got inspired by Lifehacker’s How I Work series and decided to ask some of our amazing customers why and how they use Nimble to optimize their customer relationship strategy. Please meet virtual CFO Seth David (also a QuickBooks Online expert and trainer) who has been using Nimble for more than six years. Name: […]. The post I’m Seth David, QuickBooks Online Trainer, and This Is How I Use Nimble CRM appeared first on Nimble Blog.

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Become a Real Customer Success Specialist (By Expertise, Not Just by Designation)

SmartKarrot

General Knowledge states that every successful business needs to have a sales and marketing team. But in the world where customers have the highest say, businesses should look towards a focused customer success specialist, by expertise. Read on to explore more about customer success and how to become a specialist in the given field. Firstly let us clearly know what defines a customer success specialist.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Grab Your Ticket to Long-term Sales Success by Developing these 17 Sales Habits

Sales Hacker

Sales can be intimidating to newcomers. You’ll struggle to find good leads and close meaningful conversations. You’ll get stuck in ruts, and you’ll compare yourself to top performers in your organization who are somehow faring far better than you are. Even experienced salespeople can struggle in a new environment. And unfortunately, there’s no surefire formula to succeed in sales.

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How to Do a Webinar That’s as Exciting as an In-Person Event

Unbounce

There’s something special about attending an in-person conference or industry event. The adrenaline rush of going to pick up your nametag on the first day. The opening keynote that gets everyone in the room buzzing. The networking breaks where you awkwardly introduce yourself to strangers and mingle over tiny sandwiches. (OK, maybe that’s just me.).

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How Calendly Harnesses PLG and Virality for Growth

OpenView Labs

For a SaaS company striving to take things to the next level, there are few game plans more efficient and effective than combining a product led growth (PLG) go-to-market strategy with an inherently viral product. Even on their own, each of these elements is a powerful way to put your entire user audience to work helping you grow your company. Together, they can create unstoppable momentum.

Scale 61
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Data Protection and SaaSOps on Your Zero Trust Journey

BetterCloud

With the shift to remote work and continued acceleration of SaaS adoption, this new way of working is impacting IT operations everywhere. In particular, it’s driving a need for a security model that helps keep organizations and data safe regardless of location. Enter: Zero Trust, which is more relevant than ever. Originating as a security framework in 2009, Zero Trust is hardly new.

Data 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How JumpCloud Handles Over 100 Million Unique Daily Data Points From Their Product

OpenView Labs

When a company has no single source of truth for data, things get messy. You’ve likely seen this scenario at work before: Each team leverages a different data system to answer the same analytical question, and each team answers the question differently. For example, our sales cycle at JumpCloud is around 65 days, but one of my colleagues might observe a sales cycle closer to 90 days because she’s taking an average versus a median.

Scale 64
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Communication Solutions from an Account Manager

Adhere Creative

Communication is the single most important component for success when working with teams. Focusing on clear and direct communication is a priority for us at Adhere Creative, as the success of our marketing strategies relies on collaboration across the internal team and with our clients.

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Jul 15 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager, Collaboration Location: Offsite, Michigan, US Organization: Cisco As a Customer Success Manager for Webex, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help customers achieve their business outcomes. Own the complete customer lifecycle from onboarding, adoption, expansion to renewal.