Wed.May 06, 2020

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Best Website Builders

The Daily Egg

Website builders make it easy for anyone to create a new website from scratch. You don’t need to be a developer, learn how how to code, design, or have any technical experience whatsoever. As long as you know how to use the Internet, you can create a professional website in minutes with a website builder. […]. The post Best Website Builders appeared first on The Daily Egg.

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What’s Really Happening in Venture Capital, Right Now

SaaStr

Q: Are Silicon Valley VC firms suspending or significantly cutting down on startup investments during this pandemic given the vast economic uncertainties of this time, or is it business as usual? I’m glad you asked! First, come here from 20+ of the top VCs in SaaS and Cloud for FREE at our next big digital event, the next SaaStr Summit: The New New in Venture on May 27th.

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Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale

Intercom, Inc.

More than ever, you’re relying on us to help you keep a pulse on what your customers want and need. We’ve been listening to your feedback and have built 45 features so far this year to help you stay close. Whether you’re using Intercom for customer support, lead generation, or customer engagement, these features will help you manage all of your customer conversations, no matter how many.

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Come Watch the Midas List LIVE for Free at New New in Venture on May 27!!

SaaStr

We’ve added the next wave of speakers for our next SaaStr Summit, The New New in Venture on May 27th. It’s Free, and will we also add a new level of mentoring and networking ahead of the event, so sign up now to both register for your first sessions, AND for CEOs and VCs, to get access to our matchmaking tool which will launch in about 2 weeks.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Building For the Future with a New and Improved FastSpring User Interface

FastSpring

On behalf of FastSpring, I am thrilled to introduce a brand new and improved FastSpring user interface! This comprehensive project to modernize our user interface and improve the overall user experience is the result of our consistent effort to provide a robust and easy-to-use full-service ecommerce platform for companies that sell software, SaaS, and digital products around the world.

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12 Survival Tips for Remote Sales Teams (From Real Remote Workers)

Sales Hacker

If you’re an office-goer, the thought of managing or being part of a remote sales team might seem like a no-go. But my sales team has always worked this way. Exposure Ninja’s sales team is tight-knit. We have five people in total, all working from different parts of the UK to make big waves (and big sales, of course). The reason our sales team is so successful isn’t because of the practicalities of being remote.

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5 Things to Do Today to Help Your Business Survive the COVID-19

Nimble - Sales

Running a business can be hectic even without a crisis like the COVID-19 pandemic. There are seasonal demands, bad partnerships, poor financial plans, employee absenteeism, unsatisfied customers, and so much more. A lot of stuff could go wrong along the way, but we’re generally used to it. It’s just business. We can sit in a […]. The post 5 Things to Do Today to Help Your Business Survive the COVID-19 appeared first on Nimble Blog.

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IBM rolls Red Hat into edge, AI, hybrid-cloud expansion

IT World

Deeply assimilating its Red Hat technology, IBM this week rolled out a set of new platforms and services designed to help customers manage edge-based application workloads and exploit artificial intelligence for infrastructure resiliency. The announcements came at IBM’s virtualized Think! 2020 event that also featured the first Big Blue keynote by the company's new CEO Arvind Krishna , during which he told the online audience about challenges of COVID-19: "History will look back on this as the m

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5 Ways to Use Interactive Content To Prequalify Leads

Sales Hacker

Lead qualification is often one of the hardest jobs a marketer has. In fact, research shows that only 27% of leads forwarded to sales are actually qualified. In this article, we’re going to look at how you, in sales, can help solve those problems and improve the quality of your leads with interactive content. What Is Interactive Content? Let’s start with the basics.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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a16z Podcast: Undruggable Drugs

Andreessen Horowitz

In this episode of the a16z Podcast, we take a deep dive into the world of drug development—specifically “undruggable drugs”: a category of protein, protein family or even piece of RNA that’s so difficult to target that many researchers don’t … The post a16z Podcast: Undruggable Drugs appeared first on Andreessen Horowitz.

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Spell machine learning platform goes on-prem

IT World

Spell , an end-to-end platform for machine learning and deep learning—covering data prep, training, deployment, and management—has announced Spell for Private Machines , a new version of its system that can be deployed on your own hardware as well as on cloud resources. Spell was founded by Serkan Piantino, former director of engineering at Facebook and founder of Facebook’s AI Research group.

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Building Awareness with LinkedIn

Adhere Creative

LinkedIn is a fantastic way to grow your audience and become a resource for your customers. As a social media platform, LinkedIn caters to businesses and content that is specific for industry leaders. That being said, the kind of content and engagement strategies that work best on LinkedIn are different from other social media platforms.

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How Nimble Helps You Stay Connected to Your Customers During the Era of Corona

Nimble - Sales

With many businesses struggling to stay afloat during the coronavirus pandemic, it’s more important than ever to have a clear, concise line of communication with your customers. Teams are short-staffed or dispersed due to remote working. Nimble is here for you. In order to help you prepare for the other side of this moment in […]. The post How Nimble Helps You Stay Connected to Your Customers During the Era of Corona appeared first on Nimble Blog.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Thriving As A Post-Coronavirus Startup

Mucker Capital

This post originally appeared in Forbes, written by Erik Rannala. Startups are uncertain, high-risk exercises under any circumstance. When investors make available capital, it's possible to mitigate some of that risk by extending runway – in some cases, almost indefinitely. But markets are cyclical, and in the wake of the COVID-19 outbreak, the venture capital landscape has changed.

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How to choose the best electric scooter

SaaS Metrics

An electric scooter is a small vehicle that resembles a bike that is powered by electrical energy. There is no use of fuel or oil for an electric scooter to function. People of all ages can use electric scooters. We can also say that having an electric scooter is normal nowadays, and it may become as common as owning a car in the coming years. However, electric scooters are considered an excellent means of transportation now a day.

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Building to Last: Jai Shekhawat on How to Stay Relevant During a Crisis

OpenView Labs

We’re back with a brand-new episode of the Building to Last podcast. This time we talked to Jai Shekhawat, co-Founder and former CEO of Fieldglass, to hear his insights on creating success through a downturn and how he and his company not only survived the recession, but came out stronger on the other side. Listen to episode 3. ? ? ?. Want more episodes of Building to Last?

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Through darkness & downturn

ProfitWell

Today, a deep dive on lessons in resilience —from the minds of two software leaders who’ve successfully led their own way through darkness and downturn. Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 day +0.49% | ?? 30 day +0.97% | ??90 day +3.33%. As it stands today, B2B SaaS revenue is steadily, yet minimally, rising—with a +3.33% change over the last 90 days.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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12 steps to deep and worry-free SaaS savings, smart vendor and contract management

ITPro

COVID-19 and economic turmoil: Save 30% by discovering and ditching unneeded SaaS.

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Insights from 17,000+ Customers: The New Sales Framework for Today’s Buyers

Sales Hacker

The post Insights from 17,000+ Customers: The New Sales Framework for Today’s Buyers appeared first on Sales Hacker.

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Why CSAT only gives you half the picture

Intercom, Inc.

Customer Satisfaction Score (CSAT) is by far the most popular customer service quality metric used across all industries and teams of all sizes. But CSAT alone is actually a poor indicator of support quality. This is a guest post from Martin Kõiva, the CEO of Klaus , a conversation review tool for support teams that aims to improve customer service quality by making internal feedback easy and systematic. .

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From Call to Close: Three Strategies to Uplevel Your Entire Sales Process

Sales Hacker

The post From Call to Close: Three Strategies to Uplevel Your Entire Sales Process appeared first on Sales Hacker.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The Secrets to Creating a Great Customer Success Framework for Your Organization

SmartKarrot

Ever since the SaaS companies came into prominence, somewhere around the mid 2000s, the major problem they faced was that of customer churn. They spent hefty amounts on marketing strategies to acquire new customers but due to the immense complexity of the software the customers were not able to adopt them and derive value from them. Hence, they eventually lost interest and discontinued their subscriptions.

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The Difference Between Effectiveness and Efficiency Explained

InsightSquared

What is the difference between effectiveness and efficiency in sales? When it comes to B2B sales tools, efficiency is prioritized more so than effectiveness. But what do you gain by reps generating more meetings if they are all mediocre at best? Efficiency and effectiveness are both buzzwords popularly used by CEOs and Sales VPs to chart the course of their organization.

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Top 10 Customer Success Best Practices for SaaS

SmartKarrot

We have put together a list of the top 10 customer success best practices for SaaS companies. #1 Share Customer Data across teams. Preventing churn is everybody’s job and the Customer Success team is not the only group in charge of retention and growth. CSMs should work to ensure that every important conversation, interaction, and engagement is recorded and shared across the enterprise. #2 Build outstanding feedback loops.

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The Difference Between Effectiveness and Efficiency Explained

InsightSquared

What is the difference between effectiveness and efficiency in sales? When it comes to B2B sales tools, efficiency is prioritized more so than effectiveness. But what do you gain by reps generating more meetings if they are all mediocre at best? Efficiency and effectiveness are both buzzwords popularly used by CEOs and Sales VPs to chart the course of their organization.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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5 Product Metrics You Need to Measure, to Ensure Business Success

SmartKarrot

Source: Proficientz. For a successful business to run, the business owners need to evaluate their businesses from multiple view-points through measurable and quantifiable numbers. These numbers are called metrics. Product success metrics are the key parameters based on which the performance of a business in the real world is measured. E.g. every user of a product is just a number to the provider.

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May 06 – Customer Success Jobs

SmartKarrot

Role: Customer Success Representative Location: Boston, MA Organization: Reggora This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.