Mon.Oct 31, 2022

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Dear SaaStr: What Are Some Things Sales Can Do Besides Discounts And Add-Ons to Get a Customer to Buy?

SaaStr

Dear SaaStr: What are some benefits you can add to get people to buy a product besides discounts and add-ons? You can help them actually deploy your app. To actually, truly get the value out of it. Not just buy it. Buying a product is just Step 1, at best. Mediocre sales reps focus way too much on the buying, and not enough on the deploying. That’s what customers care about.

Sales 312
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Maximize Revenue by Effectively Coaching Your Sales Team

Predictable Revenue

What does it take to be a great sales coach? We’re sharing our best sales coaching tips, along with nine key metrics to assess if you want to boost revenue. The post Maximize Revenue by Effectively Coaching Your Sales Team appeared first on Predictable Revenue.

Revenue 147
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Figma: “We’d Been Talking to Adobe Since 2012”

SaaStr

CNBC had a good write-up of how the Figma acquisition got done. How you really need a lot of both CEO and President/SVP level support to get a big “Bet The Farm” deal like this done, and more. One of the many things that stuck out to me was just how long the $20B acquisition was in the making. A decade: Adobe first reaches out after launch in 2012.

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Finding Product/Market Fit with Network Effects

Casey Accidental

I have written a lot about product/market fit in the past. Whether you are a founder, product or growth leader, being able to recognize and measure product/market fit is a critical tool to make the best decisions on driving success of a company. In the post I linked to above, I make a case on the two metrics you really need to understand about product/market fit: retention and acquisition, and that product/market fit is really about finding a level of satisfaction (usually measured through reten

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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How to Know When It’s Time to Hire a CISO with Adversarial Risk Management Founder Jerry Perullo and SafeBase Director of Strategy and Operations Macy Mody (Video)

SaaStr

As the world becomes increasingly digital, cybersecurity becomes increasingly critical. After serving as the Chief Information Security Officer (CISO) for the New York Stock Exchange for twenty years, Jerry Perullo of Adversarial Risk Management has learned how to protect a company’s digital assets and infrastructure. At SaaStr Annual 2022, he shared with SafeBase Director of Strategy and Operations Macy Mody how to know when it’s time to hire a CISO and what you should be doing even befor

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Episode 48: Mental Spam Filters & Softer Variables

Sales Hacker

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

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Product Engagement Metrics: What To Track & 5 Strategies To Improve Them

User Pilot

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. In today’s article, we’ll be covering various product engagement metrics, five effective strategies to boost user engagement, and two of the best product analytics tools in the market.

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Three Ways Financial Institutions are Capitalizing on Embedded Payments

Infinicept

By Michael Bradley, Senior Vice President of Growth, Infinicept Software-led payments are driving rapid changes to financial institutions’ payment services strategies. Software companies (sometimes known as independent software vendors or ISVs) are becoming the predominant distribution platform for payment services. This means that ISVs are adopting business models where they look, feel.

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How to Analyse Qualitative Data: Methods, Steps, and Process

User Pilot

Wondering how to analyse qualitative data and get actionable insights? Search no further! This article will help you analyse qualitative data and fuel your product growth. We’ll walk you through the following steps: 5 qualitative data analysis methods. 5 steps to analysing qualitative data. How to act on research findings. Let’s get started!

Data 98
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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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5 Best CRMs with Intercom Integration

Teamgate

5 Best CRMs with Intercom Integration Intercom is a leading customer communication system that sales, marketing, and support teams rely on for communicating with prospects and existing customers. You can use the tool to communicate with customers via your website, mobile or web app, and email. While Intercom works well on its own, you can […] Source.

Mobile 98
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Userpilot Features: The Best Product Growth and User Onboarding Tool For Driving User Adoption

User Pilot

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. If you’re considering if Userpilot can help you, keep reading. We’ll explore all the core Userpilot features & capabilities… but most importantly how you can make the most out of it.

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Beware going down the Windows beta-testing rabbit hole

IT World

If you’re a normal geek, you likely play around with various operating systems and releases. Often, I find that trying out various betas can not only leave you confused about what’s been officially released, it can also confuse your computer. I typically use a mixture of virtual and actual machines for my beta testing, and I often use the laptop I have at home for betas.

Cloud 96
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Use Outreach? Save 5 Hours a Week with these Hacks

Sales Hacker

Look, we get it. You’ve got a number to hit. Outreach is a big platform. Who’s got the time? … with these Outreach hacks, you do. In this master class designed specifically for Outreach users, we’ll teach you to go beyond the basics and save up to 5 hours a week with tips, tricks, and little-known Outreach features to create and close more pipeline.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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International Recurring Payments (How We Handle It for You)

FastSpring

When managing international recurring payments, there are three overarching considerations: Staying up to date with local tax laws and transaction regulations Making it really easy for customers to make the initial purchase and sign up for recurring payments Ensuring each subsequent payment goes through. While this may sound simple, there’s a plethora of factors to consider to achieve those three goals including: Currency conversion rates Preferred payment types Payment processing Tax collection

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Global monthly semiconductor sales drop as chip market takes another hit

IT World

Worldwide semiconductor sales are down 0.5% in September, on a month-to-month basis, according to statistics released by the Semiconductor Industry Association, and down 3% compared to September 2021, as demand continues to soften in the face of multiple macroeconomic difficulties. According to the SIA’s report, September chip buying in the Americas region rose by 11.5% compared to the same month in 2021, to a total of just over $12 billion, and upticks to $4.53 billion and $4.05 billion, respec

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What’s the Buyer’s Journey? And How It’s Changed Over Time

CloseSaaS

The buyer's journey has changed. Here's how those changes impact your sales strategies.

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Q&A: Chase CIO offers top interview tips for tech job seekers

IT World

The tech sector has been hit particularly hard by the Great Resignation , leaving organizations facing a dearth of qualified job candidates for more than a million job openings. At the same time, CIOs and CFOs have started to slow the rate at which they’re creating new IT jobs and hiring due to inflation and recession fears, according to a recent report from job research firm Janco Associates.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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We just put the ‘easy’ in your Q2C process with the Chargebee + HubSpot integration

Chargebee

The journey from closing a deal to hearing the cha-ching of your commission hitting home - needn't be a nail-biting adventure. Simplify your quote-to-cash process with the new Hubspot+Chargebee integration.

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Webinar Recap: Compliance 101 – October 2022

Infinicept

???? Compliance 101 (Part 2 of the Payments Education Webinar Series) A critical consideration in the world of payments is always compliance. Join our compliance experts Dan Spalinger, VP of Global Advisory Services at Infinicept, and guest speaker Anthony Petruso, VP of Compliance Services at MegaplanIT, as we discuss the range of variables that apply to different payment models and players in.

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Oct 31 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Remote, United States Organization: Sigma Computing As a Senior Customer Success Manager, you will manage the customer lifecycle for Sigma accounts. Provide customer onboarding and monitor for effectiveness. Ensure successful customer adoption by building relationships and regular engagement. Become a Sigma champion and product expert, customers will look to you for advice and expertise.

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How Does the Augmented Intelligence Framework Work for Customer Success / Account Management?

SmartKarrot

The customer success/account management industry is constantly evolving, but one main thing that has not changed is the need for personalized recommendations for clients. While traditional approaches like surveys and customer data can give your clients general information about their accounts, these methods do not provide any value beyond basic statistics or averages.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.