Mon.Apr 18, 2022

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9 Harmful Sales Myths (And Why They Make No Sense)

Sales Hacker

“Fairy tales are more than true: not because they tell us that dragons exist, but because they tell us that dragons can be beaten.”. – Neil Gaiman. Oh don’t worry, you are at the right place. This is still an article about sales. But just because it’s about sales, doesn’t mean the dragons are not real. I’m talking, of course, about sales myths – giant, all-consuming ideas that seem to loom over the sales mindscape and impact our every action.

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Revenue, Revenue Everywhere. Not a Dollar to Count

Tom Tunguz

Revenue, Revenue_USD, Revenue_new, rev2, customer_revenue. Do you recognize these? They might be the column names you might find in your BI or analytics tool. Which is the one to use? You pick Revenue_new (it’s new, after all!) and proceed with your analysis. A few minutes into the meeting with the sales team, the group startles: the data doesn’t match their expectations.

Revenue 325
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ForgeRock: Top Startup Valuations Fell 19.95% in February and March

SaaStr

FT summarized the latest data from 2 platforms trading private shares. These platforms are used to trade shares in the largest, late-stage startups: Forge Global, which just SPAC’d / went public itself, found the clearing price for trades for top startups fell 10% in February and another 10% or so in March , after just starting to go down in January.

Startup 272
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Sales Development Hiring: Job Description Templates for SDRs and Sales Managers

Predictable Revenue

Successful sales development hiring begins with attracting the right candidates. These templates will help you write compelling job descriptions for common sales roles. The post Sales Development Hiring: Job Description Templates for SDRs and Sales Managers appeared first on Predictable Revenue.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Dear SaaStr: Is it Bad to Leave a Failing Startup?

SaaStr

Dear SaaStr: Is it Bad to Leave a Failing Startup? It can be a tough situation. If you’re a critical resource and leave a struggling startup — would that increase the odds it fails? If so, do you have an obligation of some form to stay? I’ve never failed as a CEO but I sure have come close. And most of the best folks stayed, but not all. All I can share is from that perspective: Talk to the founders first.

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6 Ways Small Businesses Are Celebrating Earth Day

Buffer Resources

Earth Day is one of the (many) days when businesses can create or reaffirm a commitment to practicing sustainability. Business owners must take time out to create awareness, especially when climate action is more important than ever. Along with the environmental implications, sustainability is growing in awareness among consumers. A 2021 study by Deloitte found that 34 percent of consumers choose brands that have environmentally sustainable practices.

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Introducing a16z START

Andreessen Horowitz

Today, we officially launched the a16z START program , which fuels founders at the earliest stages of company-building with 1:1 support, network introductions, and up to $1M in funding. Powered by the a16z seed fund in collaboration with partners investing … The post Introducing a16z START appeared first on Andreessen Horowitz.

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California eyes four-day workweek for larger firms

IT World

A four-day workweek could be mandated for some California employees should a proposed bill be passed by the state’s legislature. The bill, introduced by two Assembly members, Cristina Garcia (D-Dist.58) and Evan Low (D-Dist. 28), would amend existing legislation in the state and reduce the typical workweek from 40 hours to 32 hours. [ Related: Why not a four-day workweek?

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Mistakes to Avoid When Selecting a CS Platform: Not Putting Customer Success into the Hands of Your Whole Team

Totango

Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not putting customer success into the hands of your whole team. . We’ve all been there.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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When humans make tech mistakes

IT World

We often think vendors are perfect. They have backups. They have redundancy. They have experts that know exactly how to deploy solutions without fail. And then we see they aren’t any better than we are. Let’s look at a few recent examples. In the small to mid-sized business (SMB) space, StorageCraft has long been a trusted backup software vendor. One of the first to make image backups easy to do, it was used and recommended by many managed service providers.

SMB 100
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5 Ways Adding Video To Your Enablement Strategy Will Boost Revenue By 49%

Sales Hacker

Video has been proven as the most effective way to communicate in today’s digital world and it’s only becoming more popular. Whether you haven’t even considered adding it to your sales enablement strategy or you’re simply looking for ways to make it more essential, there’s never been a better time to embrace video. When done correctly, video communicates your brand’s values, story, and will foster real relationships with both prospects and customers.

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Understanding the Quote-to-Cash Process

SaaSOptics

What is Quote to Cash? Quote-to-cash refers to the entire end-to-end sales process, starting with product configuration and pricing, quoting, customer acceptance, order fulfillment, and managing revenue. However, it also includes related functions such as account management, order fulfillment, billing, and accounts receivables. Quote to cash occurs after the early stages of the buyer’s journey (marketing activities, prospect outreach, follow-up calls) have all been completed and has a sign

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Episode 26: Story Time

Sales Hacker

Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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a16z Crypto’s Comment on SEC Exchange Act Proposal

Andreessen Horowitz

Today we submitted a comment letter objecting to the SEC’s proposed definition of an exchange as overbroad and likely to inhibit web3 innovation. Specifically, our comment seeks clarification that it does not apply to DeFi protocols, and asserts that it … The post a16z Crypto’s Comment on SEC Exchange Act Proposal appeared first on Andreessen Horowitz.

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Scaling Customer Success through a Product-driven approach!

CustomerSuccessBox

While in the subscription economy, where the prime growth center lies in the customer success effort of the business. Most SaaS businesses fail to align the Product and Customer Success teams to drive great experiences and outcomes. In this blog, we have covered why a product-driven approach is important to step-up your customer success game and a few strategies to adapt the approach to your business.

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Apr 18 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Define operational metrics for the group, and measure the Effectiveness of Customer Success. Drive employee engagement and a high-performance culture within the teams, ensuring effective performance management, coaching, and development of the teams, and creating an environment where people can

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Top 8 Best Practises to Execute Voice of Customer Program!

CustomerSuccessBox

Has there been a brand to this day that has survived without listening to customers? I say no! You have the business but its end goal is to sell the product to a customer after all. So it matters you listen to their needs and expectations from the product, identify how well your product meets those needs, and what do your customers think of your product?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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A Step-by-Step Guide on Using the Voice of the Customer Capabilities to Ensure Customer Success

SmartKarrot

Listening to users. Most great ideas don’t always transform into prodigious software. And if you manage to create impressive software then not necessarily all features that you develop in it add value to customers leading to something we popularly refer to as ‘feature bloating’ in software parlance. Take our own experience on the software we use, how many features in a software or app do we really use?

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Top 10 SaaS Conferences of 2022

CustomerSuccessBox

The best way to persevere within the SaaS industry is through better networking and productive collaboration. This domain is expected to boom exponentially in the near future. That is due to the changes instilled by the technological revolutions in the industry. So, it becomes very important to stay updated with creators and innovators from around the world.

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Brand Packaging Sustainability: There’s No Time to Waste!

OceanX

While no business, household, or organization may never be 100% waste-free, brands must take steps to be more environmentally aware. Packaging and product wastage impacts our environment; corporations are a huge part of this. . In fact, 20 companies as the source of 55% of the world’s single-use plastic waste, while the top 100 companies account for more than 90% according to Plastic Waste Makers Index.