The Daily Egg
MARCH 31, 2023
Smartsheet and Wrike both provide robust project management tools but with unique functionalities that make them suited to different types of businesses. The post Smartsheet vs. Wrike appeared first on The Daily Egg.
SaaStr
MARCH 31, 2023
Dear SaaStr: What are the benefits and drawbacks of having co-CEOs? Like many things, my thinking on this has evolved over time. I used to think having co-CEOs was almost always plainly a bad idea. And clearly, it’s still quite rare. But now I think maybe it’s only a bad idea when done for the wrong reasons. The drawbacks of co-CEOs are large and clear: No one knows who the boss is.
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Clouded Judgement
MARCH 31, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! We’re through Q1 ‘23, and just like everyone expected the Nasdaq is up ~15% YTD, and up 20% from it’s low… What a start to the year! How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software.
Sales Hacker
MARCH 31, 2023
Note: The available generative AI tools for sales are evolving insanely quickly. Don’t see your favorite tool? Let us know: marketing [at] saleshacker [dot] com. Generative AI is all the craze, mostly because of OpenAI’s ChatGPT and their freemium go-to-market motion, which made them go viral for being the fastest ever application to reach 100 million users.
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IT World
MARCH 31, 2023
Android apps are essentially tools for your phone — right? From productivity to privacy and everything in between , having the right set of apps on your phone can make all the difference in the world when it comes to getting stuff done. It seems almost silly, then, to talk about tools to manage those tools — Android apps designed specifically to enhance your ability to find and effectively use other Android apps.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
MARCH 31, 2023
While nobody was paying much attention, Amazon created a free, nationwide wireless network that reaches 90% of the US population. It’s called Sidewalk. It used to be open only to select developers. But Amazon this week made software and hardware development kits available to the public, along with a test kit for checking connectivity. I first wrote about Sidewalk here in 2019 , when the service was announced.
User Pilot
MARCH 31, 2023
It’s well-known in the product world that personalization is key to building experiences that delight your users. So, what better topic to cover than exploring several personalization examples in-depth? We’ll unpack exactly how different SaaS products personalize their onboarding experiences and more and why they’re effective. Let’s get into it!
ChurnZero
MARCH 31, 2023
The purpose of a Customer Success team is to help a company’s customers get the most value out of its product. The hypothesis is, if a customer maximizes the obtainable value, they will remain loyal and spend more with the company. This isn’t merely a theory. Case studies have shown loyal customers spend more— up to six times more —over the customer lifetime.
User Pilot
MARCH 31, 2023
It is absolutely critical for any product manager to have a strong grasp on the meaning of retention rate. Being able to calculate retention rate, analyze what it means, understand the impact on customer loyalty, and figure out ways to improve customer retention are all vital skills to master. We’ll be covering all of this in our article. Ready to get started?
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
IT World
MARCH 31, 2023
Apple’s decision to support MAC Address Randomization across its platforms may provide some degree of protection against a newly-identified Wi-Fi flaw researchers say could let attackers hijack network traffic. iOS, Linux, and Android devices may be vulnerable. The problem is how the standard handles power-saving The researchers have identified a fundamental flaw in the design of the IEEE 802.11 Wi-Fi standard attackers could exploit to trick access points (Wi-Fi base stations) into leaking inf
User Pilot
MARCH 31, 2023
Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.
Dubb
MARCH 31, 2023
If you are a new or experienced real estate agent, you may be asking yourself how real estate agents can win more clients. After all, as you already know, the real estate industry is extremely competitive. Even if you are the most naturally gifted real estate agent in your city or state, you are The post How Real Estate Agents Can Win More Clients appeared first on Dubb Blog.
User Pilot
MARCH 31, 2023
Are you using customer experience surveys to gather actionable insights? By asking the right questions, you can collect valuable customer insight that can help you improve your product, and assess your overall user sentiment. In this article, we’ll break down what customer experience surveys are, how they work, and list best practices you can follow when creating them.
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Your payments integration is more powerful than you think. In today’s complex business landscape, treating payments as just a software feature is a missed opportunity for significant growth and customer acquisition. With the right partner, payments can become a strategy that leads to competitive advantages. Designed for software leaders, this playbook outlines how to harness the full power of a payments strategy to drive substantial revenue and enhance the overall customer experience.
SaaS Metrics
MARCH 31, 2023
How It Works Push up ads, also known as in-page push ads, are a type of advertising that is designed to push content up on a webpage, creating a new and prominent space for advertising. They are typically displayed at the bottom or top of a webpage. They are designed to blend. Read more The post A Unique and Effective Form of Native Advertising first appeared on SaaS Metrics.
User Pilot
MARCH 31, 2023
How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account. 15% is a good free trial conversion rate fo
CloseSaaS
MARCH 31, 2023
Which sales methodology is right for your sales team? Check out the 15 most popular methods, then learn how to create your own in this article!
User Pilot
MARCH 31, 2023
What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. It should be able to make users understand your product’s value so that they continue using it by investing their money.
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Codebases evolve rapidly, and your test automation should keep pace. However, many teams struggle with brittle scripts and growing test debt, which hinder delivery and increase risk. This guide illustrates how engineering leaders leverage AI to enhance the resilience and scalability of testing. You will discover how AI can automatically generate and maintain test cases, adapt to changing applications, and identify high-risk areas before problems reach production.
SmartKarrot
MARCH 31, 2023
Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.
User Pilot
MARCH 31, 2023
How long was it before you stopped using a product because of a bad user onboarding experience? My guess is probably not long enough to get value from the product, meaning you didn’t adopt it as a tool. The customer onboarding process can make or break your product, so it needs a positive experience. This article will walk you through 7 examples that you should totally avoid for your user onboarding process.
SmartKarrot
MARCH 31, 2023
Role: Customer Success Representative Location: New York, United States (On-site) Organization: RTM Business Group As a Customer Success Representative you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.
User Pilot
MARCH 31, 2023
Why do you need product evaluation surveys and what are some of the top product evaluation survey questions? If you’re after the answers to these questions, you couldn’t be in a better place because that’s exactly what we tackle in this article. Let’s get right to it. TL;DR Product evaluation surveys are customer research tools used to assess how users feel about your product experience at different stages of the customer journey.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
User Pilot
MARCH 31, 2023
How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? That’s the key question that we discuss in our guide. We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Let’s get into it then! TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product.
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