Buffer Resources
OCTOBER 3, 2024
Your social media success hinges on creating content that makes your audience tick. But.how do you even find content ideas that resonate? And how do you ensure you never run out of them? This article will share nine places to find content ideas — ensuring you never have to stare at an empty content calendar (wondering ‘what should I create?
SaaStr
OCTOBER 3, 2024
We’re excited to have Rippling as a first-time Diamond Sponsor for 2025 SaaStr Annual, May 13-15 in SF Bay! ! We’ve had so many great times with Rippling execs over the years, from CEO Parker Conrad joining us for the first SaaStr Annual waaay back in 2015 (!), to helping kick off SaaStr Europa 2023. And for CRO Matt Plank supporting us on our #1 ranked CRO Confidential podcast, and Live at SaaStr Annual 2024!
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Clouded Judgement
OCTOBER 3, 2024
Q2 earnings season for cloud businesses is now behind us. The 62 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between July 24th – September 9th. In this post, I’ll take a data-driven approach in evaluating the overall group’s performance, and highlight individual standouts along the way.
SaaStr
OCTOBER 3, 2024
So we decided to do some folks a solid this year for SaaStr Annual. It’s tougher times for many, job hunting is tougher, and in general meeting the best of the best in SaaS and Cloud IRL is more valuable than ever. And when we polled the 400+ CROs, CMOs and CCOs attending SaaStr Annual, almost 100% of them said they were hiring. So we did something we’ve never done before: We offered all 840+ of the past SDRs, AEs and more than had done booth duty at SaaStr Annual based in the SF Bay Area a chan
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Sparktoro
OCTOBER 3, 2024
Surveys, studies, analytics… they all show the same thing: getting traffic on the web is harder than ever and it’s getting worse much faster in the last 2 years than the decade before.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
OCTOBER 3, 2024
Did you know? Companies that create an emotional connection with their customers outperform their competitors by 306% in lifetime value. And the easiest way to establish this connection is by learning how to improve CSAT (customer satisfaction). In this article, we explore proven techniques to help you increase customer satisfaction, from feedback collection to customer education and personalization.
Groove HQ
OCTOBER 3, 2024
Do your new feature updates have worryingly low adoption rates? Do customers complain about your onboarding process – citing a lack of resources and difficulty navigating the product? Both of these issues, and others like them, can result from failure to create a hypercare plan before implementing a product update or new feature. The solution: […] The post What Is Hypercare (And What Role Does It Play in Customer Support)?
Valuize Consulting
OCTOBER 3, 2024
The business model and market demands of enterprise B2B tech companies have transformed in recent years. Yet, the majority of these companies have barely scratched the surface when it comes to transforming their approach to the customer lifecycle. Today’s market leaders recognize that true sustainable growth demands more than just customer-centric values and a customer success branded organization.
Nimble - Sales
OCTOBER 3, 2024
Effective lead management is crucial for contractors and builders to streamline their sales process, boost conversions, and improve overall business efficiency. Using a Customer Relationship Management (CRM) system is one of the best ways to manage leads, track communication, and The post Best Practices in Lead Management for Contractors, Builders appeared first on Nimble Blog.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Valuize Consulting
OCTOBER 3, 2024
The business model and market demands of enterprise B2B tech companies have transformed in recent years. Yet, the majority of these companies have barely scratched the surface when it comes to transforming their approach to the customer lifecycle. Today’s market leaders recognize that true sustainable growth demands more than just customer-centric values and a ‘customer success’ branded organization.
SaaS Metrics
OCTOBER 3, 2024
Prepare to unlock the secrets of hosting reliability and discover what could make or break your website's success. The post The Non-Technical Guide to Understanding Hosting Reliability first appeared on SaaS Metrics.
Valuize Consulting
OCTOBER 3, 2024
The business model and market demands of enterprise B2B tech companies have transformed in recent years. Yet, the majority of these companies have barely scratched the surface when it comes to transforming their approach to the customer lifecycle. Today’s market leaders recognize that true sustainable growth demands more than just customer-centric values and a ‘customer success’ branded organization.
SaaS Metrics
OCTOBER 3, 2024
How do so many SaaS startups fail despite brilliant ideas and technology? Discover the hidden pitfalls that can derail success. The post Why Do Saas Startups Fail? first appeared on SaaS Metrics.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Stax
OCTOBER 3, 2024
Customer relationship management (CRM) systems are not just tools for enterprises; they are equally essential for small businesses. Small business CRM software can give you a competitive edge to boost productivity, sales, and growth. For small business owners, harnessing the power of a CRM system means having a comprehensive view of customer interactions, tracking every sale and service request, and implementing strategic data-driven decisions.
SaaS Metrics
OCTOBER 3, 2024
Knowing how to calculate the Lifetime Value of a SaaS customer is crucial for strategic decisions—discover the steps and insights inside. The post How to Calculate Lifetime Value of a Saas Customer first appeared on SaaS Metrics.
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