Tom Tunguz
JUNE 25, 2020
Yesterday, we shared the Top 10 Learnings from the 2020 Redpoint GTM Survey at SaaS Office Hours. The presentation is embedded below. It contains data on go to market team structure, performance by sales function, marketing spend benchmarks, and customer success priorities. I want to thank Nick Giometti who parsed and processed the data and taught me (an R user) a lot about python and pandas along the way.
SaaStr
JUNE 25, 2020
One of the classic original SaaStr posts was on the Top 10 Questions to Ask a VP of Sales Candidate. All the questions still hold today, interestingly. We did an update of that classic post below together with this brand new video on the topic: Use this script for hiring that first VP of Sales. It works. Ready to hire your first VP Sales? But haven’t done it before?
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Predictable Revenue
JUNE 25, 2020
Remote work takes an increased commitment to open communication, support, and accountability for all involved. How can we empower teams to navigate a remote work environment? The post Managing up as an individual contributor on a remote team appeared first on Predictable Revenue.
SaaStr
JUNE 25, 2020
In these crazy times, we’ve seen an explosion from sponsors and partners that want to do more on the digital media side with SaaStr. We get millions of views on our content, have 1m total social followers, and have the #1 podcast in the industry … but for the most part, we haven’t really had a ton of partner and sponsorship opportunities there.
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Andreessen Horowitz
JUNE 25, 2020
This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . IN THIS EDITION. A contrarian take on recovery prospects. The pandemic’s impact on real estate. Big fintech seeks partners to. … The post A contrarian take on recovery prospects; Big fintech goes global; Behind the Hertz stock snafu, and more appeared first on Andreessen Horowitz.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
JUNE 25, 2020
The financial world has been quietly upended over the past decade. Banks are being disintermediated from their customers by fintech companies, new infrastructure technologies are lowering the barrier to entry for non-fintechs, and a wave of exciting early-stage companies are … The post Investing in Runway appeared first on Andreessen Horowitz.
FastSpring
JUNE 25, 2020
Check out the latest features and improvements for the FastSpring app! Invoice Refresh – We updated the look and feel of our invoices to provide a simple and modern buyer experience. Improvements include: More intuitive layout. New font styling. Clear “Pay Now” button on unpaid invoices. New download button to easily turn an invoice into a PDF.
Zuora
JUNE 25, 2020
This article by Amy Konary, Chair of the Subscribed Institute at Zuora, was originally posted in IndustryToday The unprecedented spread […]. The post Scaling Manufacturing Services in a Post-COVID World appeared first on Zuora.
Nimble - Sales
JUNE 25, 2020
A messy import can cause a huge problem for many companies that may find themselves with a lot of unnecessary and incomplete contacts. This is why Nimble is constantly striving to make it easier for our customers to onboard to their new CRM. One of the main facilitators of a painless onboarding experience is the […]. The post How to Clean Up Your Nimble CRM Database appeared first on Nimble Blog.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Chargebee
JUNE 25, 2020
The Top 5 SaaS metrics that every CFO needs to combat the pandemic-triggered recession plus its uncertainties.
Nimble - Sales
JUNE 25, 2020
Talking to the decision-maker for a sales rep is an activity that belongs to the top of the 20% of the Pareto Principle formula. How does one find the right person in a company who is in the position to sign a check for the product that you have to offer? These are concrete actions […]. The post How to Quickly Find the Decision Makers at Any Company appeared first on Nimble Blog.
Totango
JUNE 25, 2020
Our CXO Series is a space for leaders across a variety of industries to discuss current challenges and share innovative solutions to drive customer success. Last week we had the exciting opportunity to hear from Ilana Brown, VP of Customer Success at SevenRooms. SevenRooms is a hospitality platform designed to help operators maximize profits, build customer loyalty, and create truly exceptional guest experiences.
Zuora
JUNE 25, 2020
Every week, we bring you the top stories and analyses from the global Subscription Economy. Sony’s Plan to Wring More Revenue […]. The post Subscription Economy News: Week of 06/22/20 appeared first on Zuora.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
OpenView Labs
JUNE 25, 2020
Zoom Chief Information Officer Harry Moseley and host Casey Renner had a virtual meetup in Ireland to talk about the big thing Harry failed at, Zoom becoming a household name, and if he’s taken one of his favorite activities virtual. And, of course, they used Zoom. Watch the interview below. More Weekly Walks. Every week, Casey Renner goes on a (virtual) walk with a different tech leader to learn more about who they are.
SaaS Metrics
JUNE 25, 2020
Toner and ink cartridges have expiration dates that are easily ignored by many because nobody cares. Does anyone check beef jerky or pasta noodles expiration dates? Not really, so do cartridges. When it comes to usage and storage of toner or ink cartridges, few would pay attention to the expiration dates. The fact is cartridges storage affects how it lasts.
Chargebee
JUNE 25, 2020
On the sunny morning of June 8th, 2020, the National Bureau of Economic Research notified that the longest expansion in the US economy which began in 2009, has come to an end. They also officially confirmed that from February 2020, the US has been sliding into a recession.
OpenView Labs
JUNE 25, 2020
So you’ve changed your MQL to a PQL. That’s all you need to do for product-led success, right? Not quite. On this new episode of the BUILD Podcast, we hear from MongoDB’s Sahir Azam. As Chief Product Officer, Sahir is responsible for product management, growth marketing/operations and go-to-market strategy across the MongoDB portfolio.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
OPEXEngine
JUNE 25, 2020
What a difference a few months makes! Back in January, 2020 looked so different. By early 2020, investment in the SaaS industry was at record highs and expected to hit even higher peaks. In early Feb., TechCrunch wrote that VCs were putting an extra $1B into SaaS in 2020, in fewer deals, so more money per company. 2019 saw a record-breaking VC exit value of over $250 billion, according to the NVCA’s Venture Monitor’s Q4’19 report.
CloseSaaS
JUNE 25, 2020
It takes a winning attitude to be successful in sales. Get yourself fired up with fierce determination, with these sales success quotes.
Intercom, Inc.
JUNE 25, 2020
Allyship is something we have been thinking about a lot recently at Intercom. Over the past few weeks on the podcast we have heard from a wide range of voices about the many and varied prejudices and biases that exist within the tech ecosystem. We’ve also been hearing how we can do better, where we can help and where we need to listen – as a company and on an individual level.
SmartKarrot
JUNE 25, 2020
Role: Engagement Manager Location: San Francisco, CA, US Organization: Scale AI As an Engagement Manager, you will have to own the account plan, manage the day to day execution for customers and ensure an incredible customer experience. You will be responsible for resolving customer issues using data and analytics to align internal resources around successful customer experience, while also being the main contact and advocate for customers’ senior executives and engineering teams.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Unbounce
JUNE 25, 2020
Georgia sells boutique hot sauces online and she’s starting to get some traction. With five years of marketing experience under her belt, she launched her store on Shopify as a side hustle. It’s blown up since then, allowing Georgia to turn peppery products into her full-time gig. To manage growing demand, she relied on an ecomm agency that promised her 7X ROAS.
SmartKarrot
JUNE 25, 2020
If you’ve always wanted to start a SaaS online business, this is the right time to launch your own SaaS application. It’s a great way to earn recurring revenue with low initial setup costs. You can use cloud storage platforms to host your application, thereby eliminating the need for expensive hardware. Moreover, it’s simpler to roll out upgrades and new features and build a loyal customer base. .
Hull
JUNE 25, 2020
At Hull, we often talk about data “fallback strategies” or “fallback mechanisms” as a data management best practice for B2B. So, what are these “fallback strategies” and why do we think they’re important for a sound data strategy? Let’s first back up and understand the context. Lots of tools, lots of competing datasets. Your growing business employs a lot of different tools to carry out unique “jobs to be done”.
SmartKarrot
JUNE 25, 2020
When your brand itself has a compelling mission and a well-defined vision, your employees would be more than just happy to put their heart and soul into the work. And that is why the terms customer success mission and customer success vision play an important role, because you know it matters. In situations where these worthwhile missions and visions are expressed explicitly with clear intent, they can lead to higher motivation and inspire the workers.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
Chart Mogul
JUNE 25, 2020
PR for SaaS businesses doesn’t have to be hard or complicated. With the right approach, you can turn more of the “no’s” into “yes’s” and get valuable media mentions for your business from sites like Forbes and Fast Company. Here’s how. Media coverage can have a huge impact on your business. Content Marketing Institute reports that B2B companies are 21-23% likelier to achieve success with their content marketing if they use PR.
SmartKarrot
JUNE 25, 2020
Are you a SaaS startup looking to grow big and get some significant funding? If the answer is yes, you would want to ace your SaaS Magic Number. . That’s because Saas is a different animal. So is SaaS marketing. And you and your potential investors know that. Many businesses can sustain on single, one-time purchases. Not SaaS! It depends on month-on-month and year-on-year continued subscriptions.
Chart Mogul
JUNE 25, 2020
PR for SaaS businesses doesn’t have to be hard or complicated. With the right approach, you can turn more of the “no’s” into “yes’s” and get valuable media mentions for your business from sites like Forbes and Fast Company. Here’s how. Media coverage can have a huge impact on your business. Content Marketing Institute reports that B2B companies are 21-23% likelier to achieve success with their content marketing if they use PR.
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