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If you thought that the recession is the only problem that B2B businesses are facing in 2023, think again. Cybersecurity has become even more challenging with the recent spike in attacks on a wide range of European and North American entities. Let’s check out the main ones and understand how good user management can make the difference. The Attacks are Multiplying Cybercrime has been a part of the SaaS world for decades.
So if you were on social media this week, you probably saw a ton of YC companies talking about how they were in the 2023 Top Companies. SaaStr Fund has invested in several of them, from Algolia to Treasury Prime to RevenueCat and more and it’s always fun to see awards and similar content from leaders like YCombinator. But beyond the great stories of who is breaking out, I found a quiet set of statistics even more interesting: where they are breaking out.
OpenAI has made available APIs for ChatGPT and the company’s AI-powered transcription and translation service Whisper. These APIs will help businesses to integrate ChatGPT and Whisper into their conversation platforms and will be substantially cheaper than using the company’s existing language model. “Through a series of system-wide optimizations, we’ve achieved 90% cost reduction for ChatGPT since December; we’re now passing through those savings to API users,” the company said in a blog post.
Dear SaaStr: When Do You Start to Develop a Brand in SaaS? In my experience, probably about $2m worth of happy customers. At that point, you don’t have a world-famous brand or anything. But you do start to have a “mini-brand”, where folks in your top niche or segment start to have heard of you. If your product costs $2,000 a year, that might be around 1,000 customers.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Microsoft has launched the general availability of Microsoft Intune Suite, a consolidation of its endpoint management and security solutions to streamline protection for cloud-connected and on-premises endpoints. The consolidation is aimed to serve as a single vendor for all endpoint security needs for the customers to have single analytics , rather than multiple disparate datasets, with a consistent visibility to potential vulnerabilities and anomalies, according to a company blog post.
Congrats to @saastrfund portfolio companies for making the YC Top Company list for 2023 including: @algolia @treasuryprime @RevenueCat pic.twitter.com/DlSC5J1LSO — SaaStr Fund (@saastrfund) February 28, 2023 I’m fortunate to have invested in some of the best SaaS companies over the years, usually from first-time founders. My first 5 investments were: Pipedrive, co-led seed, acquired for $1.5 Billion Algolia, led Seed-2, worth $2.2B at $200m+ ARR today Talkdesk, first VC, worth $10B
Congrats to @saastrfund portfolio companies for making the YC Top Company list for 2023 including: @algolia @treasuryprime @RevenueCat pic.twitter.com/DlSC5J1LSO — SaaStr Fund (@saastrfund) February 28, 2023 I’m fortunate to have invested in some of the best SaaS companies over the years, usually from first-time founders. My first 5 investments were: Pipedrive, co-led seed, acquired for $1.5 Billion Algolia, led Seed-2, worth $2.2B at $200m+ ARR today Talkdesk, first VC, worth $10B
New employees who start a job feeling undertrained and disconnected from their work environment are far more likely to quit than those who have a good onboarding experience. With the unemployment rate lower than it has been in decades — even more so in technology fields — job candidates more often than not field multiple offers. So, if the onramp to a new job is bumpy, they’re far more likely to reconsider staying with the organization, even in the short term.
At SaaStr, our partners are an integral part of our events. In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Grab tickets here. Join these incredible companies to experience all the value of SaaStr!
Disclosure: Microsoft is a client of the author. Microsoft is rolling out an update to Windows 11 that adds ChatGPT. Though it’s mostly a front-end for the Bing search engine at this point, eventually it could change how we interact with our computers. Think of it as another step in a long evolution that began with Microsoft Bob, then Clippy and Cortana , that is now on track to provide the capabilities those earlier efforts never did.
As a technology leader, you can develop software in many different ways — all of which have their own specific pros and cons. But hiring top talent is important regardless of which route you choose. Should you hire only onshore or offshore? Should you build your own team, use an agency or consider Toptal alternatives?
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Yet more data shows the acceleration of Mac adoption in the business world. Okta’s recent Businesses at Work 2023 report shared numerous insights into the state of enterprise IT. One in particular grabbed my attention: endpoint management and security tools have become the most popular category of security product across the enterprise, with some players achieving really significant growth, partly on the back of their Mac support.
The demand for billing flexibility is one of the hallmarks of the SaaS industry. Between usage-based billing , feature pricing tiers, and all kinds of hybrids between the two, accounting teams at startups are quickly discovering the need for effective, sophisticated usage-based billing software.
Deconstructing the Myths About the Payment Facilitator Model Being a Payfac has many touted benefits: you bring payments in-house, increase gross revenue, and have more control over the merchant experience. However, there has been quite a bit of fearmongering about the investment (time, labor, costs) it takes to be a Payfac. Join us as we debunk common myths and uncover the truth about what it.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The demand for billing flexibility is one of the hallmarks of the SaaS industry. Between usage-based billing , feature pricing tiers, and all kinds of hybrids between the two, accounting teams at startups are quickly discovering the need for effective, sophisticated usage-based billing software.
A Digital-First Approach To Delivering Efficient Customer Value: Are You Leveraging The Power Of Digital Touch For All Of Your Customers? The needs and expectations of the modern B2B customer are multifarious and ever-changing; 57% of customers prefer online channels of communication & 78% of customers have used multiple modalities of engagement across their customer journey (Salesforce, 2020 ).
As a business owner, you want your users to be successful and satisfied with their experience on your platform. However, creating an effective user onboarding process can be a challenge. You may have invested time and resources into creating a user onboarding program, only to realize that it's not converting users into paid customers or retaining them as loyal users.
Role: Director of Customer Success Location: St Paul, MN, United States (On-site) Organization: BetterYou As a Director of Customer Success you’ll be in control of the entire customer success function, including the handoff of new clients to the sales team, account maintenance, and discussions about renewal and expansion. Create and continually improve a welcoming atmosphere for all team members that is aligned with the goal, vision, and values of BetterYou.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
The Venture Capital sector has seen substantial expansion in recent times and some VCs have started to podcast and share valuable resources for entrepreneurs, other investors, and those interested in learning more about the industry. Here are the top 15 venture capital podcast leaders shaping the industry with their visionary and thought leading podcasts covering a range of topics from startups, investments, trends, interviews, and more!
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