Tue.Sep 07, 2021

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PayFac as a Business Model

Agile Payments

PayFac or Payment Facilitation enables software platforms to both brand and monetize payment processing offerings while at the same time offering instant, hassle-free customer payments onboarding.

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The Complete Guide to Traditional Business Ideas

The Daily Egg

Many types of businesses have been around for years, traditional ideas that are tried and true. They are the ones that people. The post The Complete Guide to Traditional Business Ideas appeared first on The Daily Egg.

Business 309
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9 Tips to Do Better at a Full VC Partner Pitch

SaaStr

Q: What actually happens in a VC pitch meeting to all the partners? Let me add one key insight to “Full Partnership” / Monday style pitches. The ones where everyone is there. Usually, these are yours to screw up. Usually, there’s already a 33%-95% chance you’ll get a term sheet if it goes well. Before you walk in the door. If your champion is senior enough, at least.

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How do you know DevOps is working?

CloudGeometry

A big side effect of the world’s new focus on work from home? Collaboration delivers leverage. Those of us who do software for a living are quite fortunate. Many of the habits we’ve learned in collaboration and wrangling a distributed workforce make a difference, particularly in the new work-from-home reality of Spring 2020. Lockdown and the pandemic, to paraphrase Mike Tyson , have punched us in the face with Everything-as-a-Service.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Give your support team more input with this decision-making framework

Intercom, Inc.

Is your support team craving more involvement in decision making? There are lots of good reasons why you should try to involve your employees in decision making when possible. From improving team morale and satisfaction to getting new perspectives that can drive business growth, giving your team greater visibility and input into decisions that affect their work has benefits for everyone.

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Top 10 trends shaping the future of Customer Success in 2021

CustomerSuccessBox

Change is the only constant in life. The pandemic has taught us to expect the unexpected and adapt to survive. In fact, we were not given any warning or time to adapt. Million of companies around the world were forced to go into perpetual ”expect the unexpected” but have adapted to the unprecedented change and how beautifully they’ve done. COVID coerced many of us into a myopic mindset- questioning ourselves and feeling depressed about setbacks.

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Noteworthy technology acquisitions 2021

IT World

Amid the coronavirus, 2020 was unpredictable in more ways than anyone would have expected. But one thing that stayed fairly constant was the steady flow of mergers and acquisitions (M&A) across the tech sector. Global tech M&A deals last year totalled $634 billion, a 91.8% year-over-year increase, according to GlobalData. Among a late flurry of big deals was the $35 billion acquisition of Xilinx by Advanced Micro Devices and Salesforce's $27.7 billion acquisition of Slack. [ Further read

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Matching and Revenue Recognition Principles

Baremetrics

While companies are a bit more free to perform bookkeeping according to their own needs, accounting is a very organized and rigid discipline. While that can make it daunting at first—with so many rules and regulations to follow—as you become familiar with them, it takes all the guesswork out of the process. We are going to look at two of those principles here: the matching concept and the revenue recognition concept.

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How to keep your employees from joining the ‘Great Resignation’

IT World

Last week, when I wrote about the “Great Resignation,” I knew things were already bad. I mean, Gallup analysts reported almost half of America’s workers were looking for new jobs. I thought most of them were in lower-end jobs. I was wrong. According to another recent worker survey, this one by Dice , the technology job site, almost half, 48%, of employees said they are likely to find a new job…in 2021.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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3 Winning B2B Client Engagement Strategies

Totango

B2B client engagement strategies can help you retain more customers if you know which best practices to follow. B2B engagement differs from B2C engagement in several important ways which require certain adjustments. Leveraging technology can help you implement the best practices you need to efficiently engage and retain B2B clients. These include engaging your customers from a 360-degree perspective, using support tools to help your clients use your product and taking a digital-first, team-based

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3 smart shortcuts for a curiously hidden Chrome OS command

IT World

Hear ye, hear ye, my Chromebook-carrying comrades: Have I ever got the tasty new trick for you — er, for ye. It's a super-handy shortcut you can add into your Chrome OS computer to fill a curious void and make your system significantly easier to use. Intriguing, wouldn't ye say? Here's the thing: For all the progress Google's made with Chrome OS over the years — and to be sure, there's been plenty!

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Tips for Building Developer Platforms that Work—for Users and for Your Business

OpenView Labs

A developer platform can be a powerful tool not only for building and growing a new business, but also for defending an established business against competitors and market disruptors. . But how do you go about building out an effective platform and the developer ecosystem to support it? Blake Bartlett asked this question of Paige Paquette on the BUILD Podcast. .

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Tech event calendar 2021: Upcoming US shows, conferences, and IT expos

IT World

Regional IT events. Africa. Australia. India. Middle East. Southeast Asia. Global security events. All IDG US events. All IDC North America events. Computerworld has compiled a list of upcoming technology events for the IT industry taking place in the following weeks and months.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Scale Through Segmentation: How To Drive Industry-Leading Customer Growth

Valuize Consulting

Not All Customers Are Created Equal. Companies that exceed lead and revenue goals are 2.2X more likely to have and document personas and segments than companies that miss these targets ( Cintell , 2016). Acknowledging this, many board rooms (and virtual town halls) have been buzzing around the recurring conversation of customer segmentation for years.

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Planning to update to Windows 11? A checklist before you do

IT World

The date has been announced: Microsoft will start offering Windows 11 on Oct. 5 to computers that fully meet its hardware requirements. But should you update? With Windows 11, the decision isn’t so clear. It might seem quaint, but once upon a time, customers used to line up overnight at the local tech store to get a copy of the latest and greatest Microsoft release.

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Financial Planning and Analysis | Key to Strategic Finance

The SaaS CFO

As SaaS companies scale, there is an important function that must be added to your finance org chart. This function is the financial planning and analysis (FP&A) department. I rose through the ranks of the FP&A in public companies, so I have experienced all shapes and sizes of this critical department. Fundamentally, an FP&A team […].

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8 surprising ways remote work helps business

IT World

The rise of remote work is arguably the biggest change in how we work since the introduction of the networked PC. Yet so many unknowns remain. When will pandemic-mandated remote work end? We don’t know. What percentage of those now working from home will return to office work? We don’t know. Is remote work, on balance, good for business? Or bad? Nobody agrees.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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5 Learnings from the Zendesk of HR, AKA Factorial

Point Nine Land

How Factorial is building a global SaaS winner from Barcelona, and why you should always listen to your dentist Yesterday, P9 Family member Factorial announced an $80 million Series B led by Tiger Global. The additional capital and the support of Tiger Global will help further Factorial’s mission to build the Zendesk of HR , as Reid Christian of CRV (who led the Series A) put it.

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12 ways to reduce data use on your Mac

IT World

Remote workers using Macs on high-cost capped data plans or in the field using a smartphone to get online may need to reduce the data they use. Here are some ideas to help you achieve that. Disable automatic macOS updates. For the purposes of this piece, I’ll assume you’ve already updated your Mac to the latest version of macOS. That’s the right thing to do, but it can devour your remaining data, which is why your should disable automatic macOS updates.

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Scale Through Segmentation: How To Drive Industry-Leading Customer Growth

Valuize Consulting

Not All Customers Are Created Equal. Companies that exceed lead and revenue goals are 2.2X more likely to have and document personas and segments than companies that miss these targets ( Cintell , 2016). Acknowledging this, many board rooms (and virtual town halls) have been buzzing around the recurring conversation of customer segmentation for years.

Scale 52
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These 5 WordPress Website Mistakes Can Hurt Your Website!

SaaS Metrics

As a new WordPress website owner, committing a few mistakes is common. Most of these mistakes can land you in trouble or hurt your website, so it makes sense to know the possible WordPress mistakes to avoid them. Are you ready to get started? Here are five common WordPress mistakes to avoid. Read more. The post These 5 WordPress Website Mistakes Can Hurt Your Website!

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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BetterCloud Ranks First in G2’s Fall 2021 SaaS Operations Management Grid

BetterCloud

Back in 2018, Gartner released its first market guide for SaaS management platforms (SMP). In the time since, several analyst reports have confirmed that the market is not just viable, but that an SMP like BetterCloud is essential for any organization looking to manage a large SaaS portfolio. We’re proud that leading firms like Gartner and Forrester have identified BetterCloud as one of the leaders in the SMP market.

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8 Best Practices for Maintaining Data Integrity

Trujay

Data integrity means keeping the data your business stores in good condition. That means it must be accurate and consistent. Regardless of the kind of data you’re storing, it is essential from your CRM database to financial information. Data integrity is essential to making improvements to your business. Your workforce needs the information stored […].

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The Complete Guide to Trademarks

The Daily Egg

Registering a trademark might seem like a daunting task, especially if you’ve never done it before. Fortunately, this in-depth guide covers everything. The post The Complete Guide to Trademarks appeared first on The Daily Egg.

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The Incentives to Publish No Longer Reward the Web’s Creators

Sparktoro

It’s been almost two months since my last post here. For those of you who pay attention to the digital marketing world, the infrequency of updates may be missed, but it’s likely familiar.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Teach yourself React.JS coding with this $25 web-based training bundle

IT World

Want to code dynamic web apps much more quickly than you otherwise could? Then you need to start using React, the open-source JavaScript library that offers several advantages. And — good news — now you can train yourself how to use it, from the comfort of your own living room, with the economically priced 2021 Learn to Code with React Certification Bundle.

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Sep 07 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: Remote, London, England, United Kingdom Organization: Intigriti As a Head of Customer Success, you will be responsible for the entire customer success cycle. Responsible for the lead transition from sales to implementation and providing training, support, and guidance to customers as they deploy Intigriti across their business.

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PODCAST 177: Trust-Building Strategies Every Seller Should Own

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Moeed Amin , Founder and CEO at Proverbial Door and expert on the neuroscience of trust and decision-making. Join us for a great conversation about how buyers choose sellers, building (or breaking) trust, and common psychological mistakes sellers make. powered by Sounder. If you missed episode 176, check it out here: How to Rock Product Marketing.