Wed.Mar 20, 2019

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100+ Game-Changing SaaS Tips & Tricks

SaaStr

Seeking a little inspiration from the top CEOs, Founders, VC and Leaders in SaaS? . Well, look no further. We’ve assembled 100 Game-Changing SaaS Tips & Tricks into our newest ebook! . The Best Pieces of SaaS Advice for Founders, by Founders. If you’re a superfan, you went to one of the early SaaStr Annuals where we first debuted our tips & tricks wall. .

SaaS 185
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Enterprise SaaS Spending Statistics and Trends for 2019

Incredo

Software as a service, also known as SaaS, is a highly cost-effective software solution that offers a lot of agility for businesses. More companies are increasingly adopting SaaS solutions as they realize what a reliable option it can be for numerous business models and industries. SaaS has been growing at rapid rates during the past several years. The competition is already huge and it’s only increasing.

Trends 177
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How to scale live chat (without spending a fortune or driving your team crazy)

Intercom, Inc.

If you’ve been reading this blog for the past few years, you’ll likely have heard a common refrain – the way people buy software is changing. The rise of smartphones, messaging, artificial intelligence (AI), and other groundbreaking technologies has led to a new set of expectations for buyers. We can now get exactly what we’re looking for in real-time, on-demand, whether that’s scheduling a ride, booking a place to stay or renting a movie.

Scale 116
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5 Things You Must Have To Become A Payment Aggregator in 2019

Agile Payments

Payment aggregation or payment facilitation allows one entity, or master merchant, to process or facilitate payments on behalf of sub merchants.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Building the Future of Ecommerce: Why I’m Joining FastSpring as CEO

FastSpring

For the past few months, I have been looking forward to March 6th—the day I officially joined FastSpring as the new CEO. I especially enjoyed spending this time with Accel-KKR , Chris Lueck, and the incredible senior leadership team as I’ve learned more about the company. During my brief time as CEO of FastSpring so far, I continue to be impressed by the company’s outstanding reputation, loyal customer base, and the hard-working team building innovative ecommerce solutions that deliver real valu

Scale 102

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The Most Effective Inspirational Quotes for Salespeople

Nimble - Sales

Are you a project manager of a sales department? At one time or another, your employees need some source of motivation to cope with tasks better. The sales personnel always works under a tight deadline, which leads to a great deal of trouble and stress. Most likely, you need to take some measures to motivate […]. The post The Most Effective Inspirational Quotes for Salespeople appeared first on Nimble Blog.

Sales 95
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Lucidchart Returns to Ramp 2019

InsightSquared

Lucidchart is thrilled to be returning as a platinum sponsor of the revenue ops event of the year, Ramp by Insightsquared ! Last year, VP of Sales Peter Chun led an interactive discussion with ops pros on the business, sales, and marketing sides of the house. We also spoke to many sales, ops, revenue, and marketing leaders who are looking for ways to see a more holistic picture of the accounts that reps are actively working.

Revenue 94
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Checklist for Finding the Best Payment Aggregation Partner

Agile Payments

The number of SaaS companies looking into payment processing on behalf of their customers is growing rapidly. More and more companies are looking at Payment Aggregation | Payment Facilitation as an attractive option to provide a service that offers fast, easy onboarding for their customers and generate new revenue streams in the process.

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Are remote teams growing slower than their co-located counterparts?

ProfitWell

On this episode of the ProfitWell Report, Shamilee Ilango , CEO of Surfboard Digital , has an interesting question about remote teams: how do they impact growth? To explore the power or lack thereof of remote, we looked at just over three thousand subscription and SaaS companies. Here’s what we found. This is the type of study that we’re going to lose friends over, even though there’s an incredible amount of nuance.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Payment Aggregation

Agile Payments

Becoming a Payment Facilitator, Payment Service Provider [PSP] or Payment Aggregator. Being a Payment Facilitator can be thought of as being a Master Merchant, facilitating credit and debit card transactions for sub-merchants within your payment ecosystem. Becoming a PSP (also known as PayFac) lends itself well to some businesses that fall into the software provider classification.

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How to Win More Competitive Deals with the CI Playbook

Sales Hacker

According to the 2019 State of Competitive Intelligence, companies who share competitive intelligence with their organization on a daily basis are 84% more likely to see an increase in revenue. So how can marketing and sales teams leverage CI to win more competitive deals? Join David Donlan, Chief Revenue Officer at Crayon, to learn how to leverage competitive intelligence into your sales & marketing playbook to help you win more deals at scale.

Scale 74
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The ACH Payment Aggregator Debate: Why Your Business Should Consider a Partnership

Agile Payments

For a business owner, selecting the best and most cost-effective method of accepting customer payments can be confusing and overwhelming, particularly as the range of payment options continues to grow. A payment aggregation solution offers a platform the ability to act as a master merchant and instantly onboard application sub-users. These users can complete a simple form and in minutes begin accepting payments.

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The People Side of PLG with Expensify’s Jason Mills [Podcast]

OpenView Labs

Expensify kicked off 2019 with a Super Bowl-sized bang, but it’s a well-known fact that for most of their history, they haven’t engaged in outbound marketing or advertising. Oh yeah, and they don’t have a sales team. So what’s the secret to their success? PLG. Jason Mills, the Director of Product and Customers, describes how they focus on their customers and the product to have maximum impact.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Payment Aggregation

Agile Payments

Becoming a Payment Facilitator, Payment Service Provider [PSP] or Payment Aggregator. In Payment Aggregation, being a Payment Facilitator can be thought of as being a Master Merchant, facilitating credit and debit card transactions for sub-merchants within your payment ecosystem. Becoming a PSP (also known as PayFac) lends itself well to some businesses that fall into the software provider classification.

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Facebook’s blockchain cryptocurrency could mean big money – and kill 'fake news'

IT World

Facebook is developing its own cryptocurrency for payments, according to at least two reports, a move that has the potential to make the social network billions of dollars while also helping to eliminate fake news and bots. Although the social media giant has not publicly commented on reports from Bloomberg and The New York Times , it did acknowledge it's exploring the distributed ledger technology (DLT).

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A New Partnership with Oracle: Enabling Enterprises to Compete and Win in Today’s Customer Centered Economy

Totango

We’re unequivocally focused on building the best possible technology to deliver business results, quickly and easily across large global teams. In today’s Customer Centered Economy, data integration and visualizations are table stakes — operationalizing a universal, company-wide approach to customer centricity is what delivers a competitive advantage to enterprises.

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Subscription60: Wednesday, March 20th

ProfitWell

Hey crew, it’s Abby here on the very first day of spring. And although it sure as heck doesn’t feel like it in Boston, we’re rocking florals nonetheless. It may not be all birds and blooms just yet, but you know it’s always subscription season. So let’s take a look at the recurring revenue resources and news you just can’t miss today. The Rundown In resources.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Podcast: Building a Profitable Culture-Focused Business, an Interview with Jill Nelson

Divestopedia

Jill Nelson explains the employee-centric culture that allowed her to grow Ruby Receptionists to a BHAG and $38 million PE recap exit. Learn how to drive value through your culture.

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What About The Customer?

TriTuns

This guest blog was written by Jason Noble , a UK-based Expert in Customer Success. Jason is also co-host of, “The Jasons Take On…” a monthly webinar and podcast program that covers a wide-range of customer success topics. Being Customer Centric. One of the biggest challenges when it comes to being (more) customer centric is defining what we mean by that – and it can and does mean different things to different organisations.

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What are the qualities of a good lead magnet?

Net-Results

There are a couple main qualities of a good lead magnet — 1. It should offer genuine value. 2. It should. The post What are the qualities of a good lead magnet? appeared first on Net-Results Marketing Automation.

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What About The Customer?

TriTuns

This guest blog was written by Jason Noble , a UK-based Expert in Customer Success. Jason is also co-host of, “The Jasons Take On…” a monthly webinar and podcast program that covers a wide-range of customer success topics. Being Customer Centric. One of the biggest challenges when it comes to being (more) customer centric is defining what we mean by that – and it can and does mean different things to different organisations.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Apply Design Thinking Principles to Business Transformation Initiatives

Navint

By Michael Valania, Manager at Navint. In business transformation, we often deal with the tension of strategy vs. tactics. Strategies set the course, tactics create the course, and both must be managed with empathy to all stakeholders. Design is often considered secondary to more direct tactics and is thought to be too esoteric for full, strategic consideration in a transformation project.

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State of Insider Threats in the Digital Workplace 2019

BetterCloud

We’re excited to announce the release of our State of Insider Threats in the Digital Workplace 2019 report. Featuring survey data from 500 IT and security professionals, proprietary product data from 2,000+ BetterCloud customers, and commentary based on BetterCloud’s 7+ years of industry experience, this is the most comprehensive insider threats report to date.

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What About The Customer?

TriTuns

This guest blog was written by Jason Noble , a UK-based Expert in Customer Success. Jason is also co-host of, "The Jasons Take On." a monthly webinar and podcast program that covers a wide-range of customer success topics. Being Customer Centric. One of the biggest challenges when it comes to being (more) customer centric is defining what we mean by that - and it can and does mean different things to different organisations.

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Google G Suite review: Suite like chocolate

ITPro

Reviews. If you can make the leap to a cloud-centric usage model, G Suite provides seamless real-time document collaboration. 4.

Cloud 45
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The top SaaS companies ruling the East Coast

SaaStock

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. However, we believe in giving the entire coastline a chance to flourish.

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Celebrating our diversity – how Inter-communities foster inclusion and belonging at Intercom

Intercom, Inc.

Inclusive workplaces are created. They don’t materialize out of thin air, and they aren’t a guaranteed byproduct of financial success. A welcoming office is sparked by a sense of wanting to belong, one that must be nurtured. We foster belonging at Intercom by celebrating our differences. We believe in giving expression to our full depth as human beings – both in and outside of the office.

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SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Prior to their IPO in 2016, Twilio had raised over $250m in VC funding from some of the best in venture including USV, Bessemer, Salesforce and Techstars just to name a few.